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Top 5 EdTech outages detected by StatusGator in January 2025

Educational platforms are essential for students, educators, and institutions, making service disruptions especially impactful. StatusGator’s early detection ensures that users receive timely alerts before official acknowledgments, helping them navigate unexpected downtime. Below, we recap significant education-related outages from January 2025, where StatusGator kept users ahead of disruptions.

McGraw Hill Education Outage: January 19, 2025

Issue summary: Service not loading due to an error message.
StatusGator detection: January 19, 2025, 8:14 PM
Next status change: 27 minutes later

McGraw Hill Education users experienced a service outage, preventing access due to error messages. StatusGator detected the issue in real time, allowing educators and students to stay informed while waiting for a resolution.

Pearson Outage: January 27, 2025

Issue summary: 502 Bad Gateway error.
StatusGator detection: January 27, 2025, 4:54 PM
Next status change: 25 minutes later

Pearson services were disrupted by a 502 Bad Gateway error, making it difficult for users to access educational resources. StatusGator detected the issue immediately, providing an early warning before the situation changed.

Google Workspace Outage: January 28, 2025

Issue summary: Error 500 in Google Admin Console.
StatusGator detection: January 28, 2025, 3:26 PM
Official acknowledgment: 11 minutes later

Google Workspace users encountered widespread issues accessing the Admin Console, with Error 500 messages preventing critical administrative tasks. StatusGator detected the issue over 10 minutes before Google’s official acknowledgment, giving users an early warning.

Blackbaud Outage: January 8, 2025

Issue summary: Issues loading Citrix in Webview and opening Raiser’s Edge.
StatusGator detection: January 8, 2025, 5:14 PM
Next status change: 26 minutes later

Blackbaud users encountered problems loading Citrix in Webview and accessing Raiser’s Edge, impacting nonprofit and educational organizations. StatusGator identified the disruption, ensuring users had visibility into the ongoing issue.

Pear Deck Outage: January 15, 2025

Issue summary: Pear Deck not loading for lessons and slides.
StatusGator detection: January 15, 2025, 5:31 PM
Next status: Never acknowledged

Pear Deck users faced an outage preventing lessons and slides from loading. Despite the ongoing issue, there was no official acknowledgment from Pear Deck. StatusGator provided the only early indication of the disruption.

Service disruptions can disrupt coursework and administrative tasks, but StatusGator provides early warnings to keep educators and students informed. Sign up for StatusGator today to stay ahead of outages!

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Andy Libby

Andrew Libby is a veteran Ruby developer and technologist with over 25 years of experience; Andy is co-founder of StatusGator and leads engineering at Nimble Industries.