StatusGator gets the official status data from each company’s official status page. Status pages are published by thousands of vendors as a way to communicate the status of each service. StatusGator reads this status page data into its platform, ensuring that the data we aggregate is the official, published incident information.

StatusGator uses three methods to collect status data from official status pages: Web scraping, documented APIs, and undocumented APIs. We use proprietary technology to collect and normalize the data from more than 2,700 vendors. Our platform constantly monitors and automatically detects outages, ensuring accurate, up-to-date information no matter how often a status page changes.

• [ warn ] – A minor incident as indicated by the website status page. Usually, these incidents are listed in yellow or orange on a cloud services status page.
• [ down ] – A major incident as indicated by the website status page. Typically these incidents are listed in red on a service’s status page.
• [ maintenance ] – Scheduled, proactive maintenance as published on the website status page. Sometimes these have no impact but are published for informational purposes.

StatusGator can aggregate the status of any cloud providers using their public, official status page. If the service does not publish a status page, then we cannot aggregate their official status. If their status page is only available behind a login we currently do not support this for security reasons. Otherwise, we are happy to add cloud providers for your website status. Just reach out using the support link below.

StatusGator collects the status of each service from their official status page every 5 minutes, ensuring outages and resolutions are ingested into the StatusGator platform in a timely manner and displayed on your website status page in real time.

Absolutely. StatusGator supports a critical feature that many website status pages do not – the ability to filter to specific components of a given vendors. For many services, a component can be a region or a product. If you only use certain products, regions, or features of a given service, you can using component filters to limit your notifications to only those that affect the components your website developers uses.

First, consider what type of status page you need. Consider whether a private status page or a public status page is best for your business requirements. StatusGator offers hosted status pages that can be public, private, or audience-specific. 

Second, make sure to include all the services you rely on to be displayed on your page. Third, build and customize your page so it is tailored to your brand identity. 

It can be difficult to create a status page, but StatusGator can get you started. With real-time incident communication, customization tools, SMS and email notifications, and more – StatusGator can create your status page today.

A status page communicates service disruptions to keep customers in the loop. By displaying service statuses, your users get real-time updates when issues occur. This improves user visibility and keeps your customers informed.

The two main types of status pages are public and private. Public status page dashboards inform your end users about the status of the services you rely on. This builds customer trust and keeps users informed of outages, downtime, maintenance, and uptime. 

Private status pages are often used to communicate with your internal team. This is often used by your DevOps. This is to keep everyone in your team in the loop.

There are many reasons why a business benefits from a status page. Customer transparency, trust in your brand, user satisfaction, and to showcase your uptime – just to name a few. However, the primary reason a business needs a status page is to keep its users informed. By providing status page visibility for all your services, your users can understand why and when issues are happening.

Many status page providers, such as Atlassian Statuspage, UptimeRobot, Site24x7, and PagerDuty can provide status pages for your business. However, with StatusGator, you can expect a seamless user experience and powerful status pages.

StatusGator includes unique features such as an early detection system and an array of user-friendly customization options. Additional features include integrations (Microsoft Teams, Slack notifications, Pingdom, and more), root cause and postmortem analytics, and notifications via email.

Firstly, consider your brand’s identity. This could be color themes, logos, or fonts. Then, tailor your page to match these attributes of your brand. 

With StatusGator, you have design tools at your disposal to design your status page template. By proactively tailoring your page to your brand, you can build transparency and customer trust. Configure your status dashboard to match your brand today with StatusGator.