We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'companyname.theworxhub.ca' web addresses. If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com'). Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work on a solution.
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Identified: 02/15/26; Resolved: Targeting August 2026; Issue: In the High School CAST Interim Assessment–Life Sciences I, item number 3, there is a typo in the image depicting a formula. Resolution: The image will be corrected for the 2026–27 administration. Workaround None. This is a display issue only. It does not affect test delivery, student responses, scoring, or reporting. Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.
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