Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
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We are currently experiencing an issue with our customer support webform, and some customers may be unable to successfully submit requests using this tool. Our team is actively working with our vendor to resolve this as quickly as possible. In the meantime, please email support@renaissance.com for assistance for email requests, and your case will be routed to the appropriate team. Our phone and chat support channels remain fully operational. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. Please stay tuned here for additional updates.
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We are aware of an issue currently impacting Canvas. Canvas/Instructure is actively managing a security-related event in their environment. Customers can follow updates directly on the Canvas Status Page: https://status.instructure.com Our teams are closely monitoring the situation and will take any necessary actions on our side as additional information becomes available.
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