Identified - Some users on the new Clever iOS app are experiencing issues.For districts experiencing an issue where users had to enter their district information and login again after returning directly to the Clever app from a resource, this has been resolved as of 3:30pm PDT 1/15. If your district is still experiencing this, reach out to Clever Support at support.clever.com.For districts experiencing a login loop issue requiring users login multiple times, Clever has fixed the issue in the latest Clever iOS app, v6.0.8, and estimate it to be available as an update on Apple by early next week. When this update is available, you can follow these instructions to update the app: https://support.clever.com/s/articles/360024746971?language=en_US For all other issues, please contact Clever Support through our Help Center: support.clever.com. Jan 16, 2026 - 14:19 PST
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Investigating - We’re aware of an issue impacting the Play Content feature when using YouTube links, and our team is actively investigating.At this time, YouTube content may fail to load or play as expected. We’ll share updates as soon as we have more information or a fix available. Thank you for your patience while we work to resolve this. Jan 16, 2026 - 15:25 UTC
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