The performance issue affecting Clio Manage and Clio Work has been resolved, and responsiveness is back to normal.
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We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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We are still investigating the issue for the listed services.
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URL validation was added to the SAML integration which affected some customers that were using legacy URL configuration. If you cannot log in using SAML, please enter a LiveChat for assistance, or you can adjust your Assertation URL. Legacy URLs may contain a double forward slash after threatlocker.com - examples below. https://betaportalapi.X.threatlocker.com//portalApi/AuthenticationSAML/AssertionConsumerService To fix, this needs to be changed to a single forward slash: https://betaportalapi.X.threatlocker.com/portalApi/AuthenticationSAML/AssertionConsumerService **Please note that X is your Instance and should not be changed from the current value (B, C, D, F, G, H etc)
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The rollout of the new version of the Slack Android app is ongoing and may take up to several days to fully complete. We continue to monitor the rollout and will provide another update when we have more information to share. Thank you for your patience with us while we work through this.
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The rollout of the new version of the Slack Android app is ongoing and may take up to several days to fully complete. We continue to monitor the rollout and will provide another update when we have more information to share. Thank you for your patience with us while we work through this.
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