Is Ada Web Chat down?
Current Ada Web Chat status is UP

We checked the official Ada Web Chat Status Page 3 min. 33 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Ada Web Chat Outages and Issues

Follow the recent outages and downtime for Ada Web Chat in the table below.

Start Time

Type

Length

Message

Details

April 10, 2024 15:46 UTC

WARN

30 minutes

Investigating issues with Ada Chat services

See more
Start Time

April 10, 2024 15:46 UTC

Type WARN
Affected Components

Ada Web Chat

Agent Handoffs

Message

Investigating issues with Ada Chat services

Details

Investigating - Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots and admins interacting with the bot dashboard.We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.We will continue to share status updates every 30 minutes. Apr 10, 2024 - 11:44 EDT

April 04, 2024 14:51 UTC

DOWN

15 minutes

Investigating issues with Ada Chat services

See more
Start Time

April 04, 2024 14:51 UTC

Type DOWN
Affected Components

Ada Web Chat

APIs

Bot Answers - Declarative

Bot Answers - Generative

Agent Handoffs

Social Channels

Ada Voice

Message

Investigating issues with Ada Chat services

Details

Investigating - Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots and customers accessing the bot dashboard.We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.We will continue to share status updates every 30 minutes. Apr 04, 2024 - 10:51 EDT

April 03, 2024 16:27 UTC

WARN

10 minutes

Investigating issues with Ada Chat services

See more
Start Time

April 03, 2024 16:27 UTC

Type WARN
Affected Components

Bot Answers - Generative

Ada Web Chat

Social Channels

Ada Voice

Bot Answers - Declarative

Ada Dashboard

Agent Handoffs

Message

Investigating issues with Ada Chat services

Details

Update - We are continuing to work on a fix for this issue. Apr 03, 2024 - 12:22 EDT

April 03, 2024 14:21 UTC

DOWN

about 2 hours

Investigating issues with Ada Chat services

See more
Start Time

April 03, 2024 14:21 UTC

Type DOWN
Affected Components

Ada Web Chat

Social Channels

Ada Voice

Bot Answers - Generative

Bot Answers - Declarative

Ada Dashboard

Agent Handoffs

Message

Investigating issues with Ada Chat services

Details

Investigating - There is currently an outage on major Ada services. We're currently investigating the issue. Apr 03, 2024 - 10:19 EDT

April 02, 2024 15:22 UTC

WARN

about 2 hours

Investigating issues with Ada Chat services

See more
Start Time

April 02, 2024 15:22 UTC

Type WARN
Affected Components

Ada Web Chat

Message

Investigating issues with Ada Chat services

Details

Investigating - Some customers are experiencing issues with our chat services. This is affecting some chatters interacting with Ada bots as the chat window does not load for them.We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.We will continue to share status updates every 30 minutes. Apr 02, 2024 - 11:17 EDT

2024-04-11 08:12:14 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:12:14 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:12:14 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:12:14 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:12:14 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Ada Web Chat History

StatusGator has about 3 years of Ada Web Chat status history.

1 status change in the last 24 hours

Ada Web Chat status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 30 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ada Web Chat Outage and Status History

We've been monitoring Ada Web Chat outages since January 23, 2021.
Here's the history of service outages we've observed from the Ada Web Chat Status Page:

Instant enriched data from
3,580 status pages

About Our Ada Web Chat Status Page Integration

Ada Web Chat is a Chat and IT solution that StatusGator has been monitoring since January 2021. Over the past about 3 years, we have collected data on on more than 532 outages that affected Ada Web Chat users. When Ada Web Chat publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ada Web Chat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular chat services monitored on our platform. We've sent more than 300 notifications to our users about Ada Web Chat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ada Web Chat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ada Web Chat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ada Web Chat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ada Web Chat enters a pre-planned maintenance window, keeping you up to date.

Since Ada Web Chat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ada Web Chat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ada Web Chat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ada Web Chat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Ada Web Chat Down?

Are you experiencing issues with Ada Web Chat? Sign up to receive notifications when Ada Web Chat publishes outages.

Ada Web Chat Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Ada Web Chat?

Sign up for StatusGator and see all historical information about Ada Web Chat outages and performance issues. Get free, instant notifications when Ada Web Chat goes down.