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Current Blackbaud status is UP

We checked the official Blackbaud Status Page 57 sec. ago. Learn more
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Recent Blackbaud Outages and Issues

Follow the recent outages and downtime for Blackbaud in the table below.

Start Time

Type

Length

Message

Details

March 27, 2024 16:00 UTC

WARN

15 minutes

Active Issue Alert – Grateful Patient Solution - #000520553

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Start Time

March 27, 2024 16:00 UTC

Type WARN
Affected Components

Financial Edge®

Raiser's Edge®

Message

Active Issue Alert – Grateful Patient Solution - #000520553

Details

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Mar 27, 2024 - 11:49 EDT

March 27, 2024 15:50 UTC

WARN

10 minutes

Active Issue Alert – Grateful Patient Solution - #000520553

See more
Start Time

March 27, 2024 15:50 UTC

Type WARN
Affected Components

Grateful Patient Solution

Message

Active Issue Alert – Grateful Patient Solution - #000520553

Details

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Mar 27, 2024 - 11:49 EDT

March 27, 2024 15:20 UTC

WARN

30 minutes

Active Issue Alert – Financial Edge and Raiser's Edge - 000520539

See more
Start Time

March 27, 2024 15:20 UTC

Type WARN
Affected Components

Financial Edge®

Raiser's Edge®

Message

Active Issue Alert – Financial Edge and Raiser's Edge - 000520539

Details

Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Mar 27, 2024 - 11:15 EDT

March 26, 2024 14:40 UTC

WARN

about 5 hours

Active Issue Alert – Blackbaud ID – Multiple Products - 000520211

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Start Time

March 26, 2024 14:40 UTC

Type WARN
Affected Components

Blackbaud Luminate Online® - Blackbaud Luminate Online®

Message

Active Issue Alert – Blackbaud ID – Multiple Products - 000520211

Details

Update - We are aware of an issue from a third party vendor impacting users on Blackbaud solutions that are using multi-factor authentication via SMS messaging. The next update will be at 12:00 PM EST. Mar 26, 2024 - 10:35 EDT

March 26, 2024 13:55 UTC

WARN

about 1 hour

Active Issue Alert – Blackbaud ID – Multiple Products - 000520211

See more
Start Time

March 26, 2024 13:55 UTC

Type WARN
Affected Components

Blackbaud Raiser's Edge NXT® - Opportunity API

Message

Active Issue Alert – Blackbaud ID – Multiple Products - 000520211

Details

Update - We are continuing to investigate this issue. Mar 26, 2024 - 09:52 EDT

2024-03-27 17:32:04 UTC UTC

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2024-03-27 17:32:04 UTC UTC

STATUS

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2024-03-27 17:32:04 UTC UTC

STATUS

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2024-03-27 17:32:04 UTC UTC

STATUS

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2024-03-27 17:32:04 UTC UTC

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StatusGator has about 4 years of Blackbaud status history.

Blackbaud Components and Services

View details of the current Blackbaud status below.

Name

Status

Details

Blackbaud Accounts Payable API

UP See more

Blackbaud Altru®

UP See more

Blackbaud Analytics

UP See more

Blackbaud Award Management™

UP See more

Blackbaud Billing Management™

UP See more

Blackbaud Blackbaud.com

UP See more

Blackbaud Church Management™

UP See more

Blackbaud Communication Preference API (Beta)

UP See more

Blackbaud Constituent API

UP See more

Blackbaud Core Functionality

UP See more

Blackbaud CRM™

UP See more

Blackbaud Customer Success

UP See more

Blackbaud Direct Marketing™

UP See more

Blackbaud DonorCentral® NXT

UP See more

Blackbaud Email Marketing

UP See more

Blackbaud Email Services

UP See more

Blackbaud Enrollment Management System™

UP See more

Blackbaud eTapestry®

UP See more

Blackbaud FIMS™

UP See more

Blackbaud Financial Aid Management™

UP See more

Blackbaud Financial Edge®

UP See more

Blackbaud Financial Edge NXT

UP See more

Blackbaud FPM Data Integration

UP See more

Blackbaud Fundraiser Performance Management™

UP See more

Blackbaud Fundraising API

UP See more

Blackbaud General Ledger API

UP See more

Blackbaud Gift API

UP See more

Blackbaud Giving Checkout® (UK)

UP See more

Blackbaud Giving Checkout® (US)

UP See more

Blackbaud Giving Search™

UP See more

Blackbaud Grantmaking™

UP See more

Blackbaud Grateful Patient Solution

UP See more

Blackbaud Guided Fundraising™

UP See more

Blackbaud ID

UP See more

Blackbaud Internet Solutions™

UP See more

Blackbaud JustGiving® from Blackbaud®

UP See more

Blackbaud Learning Management System

UP See more

Blackbaud List API (Beta)

UP See more

Blackbaud Luminate CMS

UP See more

Blackbaud Luminate Integration

UP See more

Blackbaud Luminate Online®

UP See more

Blackbaud Luminate WebServices

UP See more

Blackbaud Merchant Services™

UP See more

Blackbaud MobileMission™

UP See more

Blackbaud MobilePay™

UP See more

Blackbaud MobilePay Terminal

UP See more

Blackbaud NetCommunity™

UP See more

Blackbaud OmniPoint™

UP See more

Blackbaud Online Express™

UP See more

Blackbaud Online Registration Service (Beta)

UP See more

Blackbaud Opportunity API

UP See more

Blackbaud Outcomes™

UP See more

Blackbaud Payments API

UP See more

Blackbaud Payment Services

UP See more

Blackbaud Prospect Insights

UP See more

Blackbaud Raiser's Edge®

UP See more

Blackbaud Raiser's Edge NXT®

UP See more

Blackbaud ResearchPoint™

UP See more

Blackbaud School API

UP See more

Blackbaud School Website System™

UP See more

Blackbaud signin.blackbaud.com

UP See more

Blackbaud Statistical Unit API

UP See more

Blackbaud Stewardship Management™

UP See more

Blackbaud Student Information System™

UP See more

Blackbaud Support

UP See more

Blackbaud Team Raiser

UP See more

Blackbaud Treasury API

UP See more

Blackbaud Tuition Management™

UP See more

Blackbaud WealthPoint®

UP See more

Blackbaud Website Package

UP See more

Blackbaud YourCause® CSRconnect®

UP See more

Blackbaud YourCause® GrantsConnect®

UP See more

Blackbaud YourCause® NPOconnect®

UP See more

3 status changes in the last 24 hours

Blackbaud status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 23 hours

  • Warn: 55 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud Outage and Status History

We've been monitoring Blackbaud outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Blackbaud Status Page Integration

Blackbaud is a CRM, eCommerce, and Payments solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,887 outages that affected Blackbaud users. When Blackbaud publishes downtime on their status page, they do so across 73 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,200 notifications to our users about Blackbaud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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