Is Canvas by Instructure Down? Current Canvas by Instructure Status: up

Notification Frequency

  • Averages less than 1 per day:
  • There were 9 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

We've been monitoring Canvas by Instructure since March 3, 2017. Here's the history of service outages we've observed from the Canvas by Instructure status page:

Recent Canvas by Instructure Outages and Issues

Follow the recent outages and downtime for Canvas by Instructure in the table below.

Click the screen icon to see the status page screenshot we captured at the time of the incident:

Start Time Type Length Message Details
July 10, 2020 09:24 UTC WARN 14 minutes Slow load times or error messages when accessing Canvas for some users Investigating - we are currently looking into an issue where some of our users users are running ...
July 08, 2020 10:27 UTC WARN 30 minutes Slow load times or error messages when accessing Canvas Investigating - We are currently looking into an issue where users are running into error message...
July 07, 2020 19:07 UTC WARN 35 minutes Users seeing "Site cannot be reached" error Monitoring - When accessing Canvas, users were seeing an error indicating the "site cannot be rea...
June 30, 2020 19:52 UTC WARN 25 minutes Canvas Support Phones System Identified - The phone provider for Canvas Support is currently experiencing technical problems. ...
June 24, 2020 20:02 UTC WARN 25 minutes reports of long load times or page time outs when accessing Canvas Investigating - We are currently investigating this issue. Jun 24, 14:01 MDT
June 23, 2020 16:17 UTC WARN about 3 hours Slow load times or error messages when accessing Canvas Investigating - We have some reports of users not being able to access canvas, we are currently i...
June 16, 2020 04:03 UTC WARN about 4 hours Some users are experiencing long load times when accessing Canvas Identified - The issue has been identified and a fix is being implemented. Jun 15, 22:02 MDT
June 15, 2020 02:47 UTC WARN 15 minutes Some users are seeing errors when accessing Canvas. Identified - Some users are seeing page errors while accessing Canvas. Our engineers are aware of...
June 15, 2020 00:47 UTC WARN 5 minutes Some users are seeing errors while accessing Canvas. Investigating - Some users are seeing errors while accessing Canvas. We are investigating this is...
June 09, 2020 14:42 UTC WARN 20 minutes Slow load times or error messages when accessing Canvas Investigating - Some of our North America users are running into longer than normal load times or...

Supported Features

We support the following features in our integration with the Canvas by Instructure status page. More details about each feature are detailed below.

  • Down Notifications
  • Warn Notifications
  • Differentiates Maintenance Notices
  • Status Overview
  • Status Details
  • Component Status Filtering

Status Page Feature Descriptions

Down Notifications
If Canvas by Instructure is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn Notifications
Warn notifications are used when Canvas by Instructure is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
Differentiates Maintenance Notices
Canvas by Instructure posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Canvas by Instructure enters a pre-planned maintenance window, keeping you up to date.
Status Overview
When Canvas by Instructure posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
Status Details
When Canvas by Instructure has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
Component Status Filtering
Because Canvas by Instructure has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

FAQ

Is Canvas by Instructure down today?

According to its status page Canvas by Instructure is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Canvas by Instructure is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Canvas by Instructure is having issues?

There are two main options: You can check the Canvas by Instructure status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Canvas by Instructure status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Canvas by Instructure status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Canvas by Instructure customer support while checking everything on your side. You can also try Tweeting at them via @instructure on Twitter.