Canvas by Instructure Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 3, 2017

Recent Events

Start Time Type Length Message Details
June 23, 2017 02:18 UTC WARN 20 minutes Error stating "Cannot Lease Connection". June 22nd 7:43 PM MST Investigating - Some users have received an error in Canvas stating "Cannot Lease Connection". Ou...
June 22, 2017 15:03 UTC WARN 10 minutes Partially Degraded Service
June 21, 2017 01:33 UTC WARN about 12 hours Minor Service Outage
June 06, 2017 22:53 UTC WARN about 19 hours Users are unable to save edits made in ePortfolio Identified - Starting on 6/3 users in Canvas started reporting issues with saving content in ePor...
June 01, 2017 14:58 UTC WARN 5 minutes External Authentication Issues Investigating - Currently we are aware of an issue where users are receiving an authentication fa...
May 17, 2017 05:59 UTC WARN 39 minutes We are experiencing an issue with our Live Agent chat system. Investigating - We are experiencing degraded performance with our Live Agent chat system due to a...
May 15, 2017 18:58 UTC WARN about 3 hours Partially Degraded Service
April 24, 2017 14:33 UTC WARN about 5 hours Import/Export Slowness Monitoring - The Engineering and Operations team have implemented a fix to the way jobs process. ...
April 11, 2017 07:48 UTC WARN about 12 hours Document previews intermittently rendering in Canvas Update - Our engineers have been utilizing more resources throughout the day in order to rectify ...
April 11, 2017 02:54 UTC WARN about 1 hour Interruptions to Mastery Paths Monitoring - We're continuing to work with Amazon Web Services to resolve the latency that some u...