Canvas by Instructure Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since March 3, 2017

Recent Events

Start Time Type Length Message Details
May 15, 2018 18:48 UTC WARN about 4 hours Canvas Jobs are experiencing higher than normal load times Update - Since our DevOps team implemented the plan to reduce the number requests to our job serv...
May 15, 2018 12:38 UTC WARN 25 minutes Some our US based Canvas users may be experiencing slow load times or page time outs Investigating - We are aware of slow load times affecting a small portion of US-based users. Our ...
May 14, 2018 19:28 UTC WARN about 1 hour Some users are unable to access Canvas Monitoring - Our Ops team has finished rebuilding a failed drive that was causing the page errors...
May 10, 2018 07:08 UTC WARN 35 minutes Canvas Support Phone calls are experiencing difficulties. Investigating - We are currently investigating dropped calls or dead lines when users are trying ...
April 30, 2018 05:13 UTC WARN 30 minutes Canvas Outage April 29th 2018 11:00 PM MST Update - Our Devops team has identified the issue and sent a reboot. It looks like Canvas is work...
April 20, 2018 08:48 UTC DOWN 25 minutes Canvas Support Phones and Chats not available at this time Update - We are still investigating the current internet outage. IT services are working to resto...
April 12, 2018 15:28 UTC WARN 10 minutes Sharing to Commons Unavailable Investigating - Canvas users are unable to share resources to Commons. Our team is currently inve...
March 27, 2018 12:39 UTC WARN 15 minutes Canvas Users in North America may be experiencing some slow page load times. Investigating - Canvas Users in North America may be experiencing some slow page load times. Our ...
March 27, 2018 07:48 UTC WARN 20 minutes Some users may be experiencing slow page load times in Commons. Investigating - Some users may be experiencing slow page load times when using Canvas Commons. Ou...
March 20, 2018 16:08 UTC WARN 30 minutes Amazon S3 performance Monitoring - Some users may experience error messages when attempting to submit in Canvas, and no...