Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 5 WARN notices last 30 days
  • There were 2 DOWN notices last 30 days

Status History

Monitoring since March 3, 2017

Recent Events

Start Time Type Length Message Details
November 12, 2019 18:35 UTC DOWN 6 minutes Support Phone System down Investigating - Our Support Phone System is down at the moment. We are working with the vendor to...
November 11, 2019 12:34 UTC WARN about 4 hours Canvas Support Chat Tool Investigating - We are currently working with our team to investigate problems with the chat tool...
November 07, 2019 01:16 UTC DOWN 29 minutes 11/6/2019 Canvas users are experiencing 500 errors when in Canvas. Identified - Our developers have identified the issue and working on the fix. Nov 6, 18:31 MST
October 25, 2019 15:03 UTC WARN about 23 hours Chat Tool and Cases Access Update - Some users are receiving errors when accessing the cases website along with the chat too...
October 21, 2019 17:16 UTC WARN about 1 hour Some users are experiencing long load times when accessing Canvas Monitoring - Load time appear to have improved. We will continue to monitor the situation. Oct 21...
October 19, 2019 22:39 UTC WARN 24 minutes Downloading files triggering 401 error and images not displaying Investigating - We are aware of an issues with downloading files triggering 401 errors. We are al...
October 19, 2019 17:02 UTC WARN 20 minutes Some Canvas users experiencing Page Errors when accessing Canvas Monitoring - Our DevOps team were able to identify the issue, and deploy a fix, and it appears th...
October 07, 2019 22:40 UTC WARN about 2 hours Some users are seeing page errors within Canvas Monitoring - A fix has been deployed, and users should stop seeing page errors. We'll monitor thi...
September 30, 2019 04:58 UTC WARN about 1 hour Some users are getting errors within Canvas when attempting to upload files Monitoring - A fix has been deployed, and files appear to be uploading without error. We'll monit...
September 26, 2019 18:06 UTC WARN 35 minutes Some users are getting 500 errors within Canvas Monitoring - A fix has been deployed, and pages appear to be loading correctly. We'll monitor thi...