Canvas by Instructure Status up

Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 7 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since March 3, 2017

Recent Events

Start Time Type Length Message Details
July 12, 2018 08:19 UTC WARN about 2 hours Canvas Chats and Phone Calls - Follow Up Delay Monitoring - Email follow ups to Phone and Chat cases are now available. Complete transcripts of ...
July 12, 2018 08:08 UTC DOWN 10 minutes Report a problem function currently unavailable Investigating - Selecting the Report a Problem item in your help menu is currently unavailable. O...
July 12, 2018 07:33 UTC WARN 35 minutes Canvas Chats and Phone Calls - Follow Up Delay Investigating - Canvas Support is currently unable to send follow up emails to our users who cont...
June 29, 2018 15:03 UTC WARN about 2 hours Imports and exports are running slowly or failing for some Canvas users Update - Engineers have validated the fix on staging. We'll deploy it to production as soon as po...
June 29, 2018 11:28 UTC WARN 15 minutes Canvas Users in Europe and the UK region may be experiencing failures Importing and Exporting Data Investigating - Canvas Users in Europe and the UK region may be experiencing failures Importing a...
June 29, 2018 08:04 UTC WARN about 2 hours Canvas Users in Europe and the UK region may be experiencing failures Importing and Exporting Data Monitoring - Our DevOps team has assigned more resources to the region. We are seeing data queues...
June 22, 2018 02:58 UTC WARN about 2 hours Users are unable to create announcements Monitoring - Our Engineers were able to deploy that fix, and users are able to create announcemen...
June 22, 2018 00:52 UTC WARN about 2 hours Discussion and Assignment changes are failing for some users Monitoring - Our Engineers were able to deploy a fix, resolving those errors. We will continue to...
June 15, 2018 06:02 UTC WARN 15 minutes Some Canvas users in the Sydney and APAC region experiencing slowness Monitoring - From 3:35pm AEST to 3:47 AEST, some users in the Sydney and APAC region were experie...
June 14, 2018 22:19 UTC WARN 20 minutes Some users aren't able to access Canvas Monitoring - Some users in the US were unable to access Canvas from 4:02pm to 4:15pm (MST). Our D...