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Current Dalenys status is UP

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Recent Dalenys Outages and Issues

Follow the recent outages and downtime for Dalenys in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 19:14 UTC

WARN

2 days

INCIDENT REPORTING P3 | Réconciliation financière dégradée / Degraded financial reconciliation

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Start Time

April 16, 2024 19:14 UTC

Type WARN
Affected Components

Dashboard & Reporting - Dashboard / Cockpit / Extranet / Reporting

Message

INCIDENT REPORTING P3 | Réconciliation financière dégradée / Degraded financial reconciliation

Details

Identified - SRM-5905 - Début / Start : 16/04/2023 - Fin / End : En cours / Ongoing - Catégorie / Category : Production - Reporting - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3Une indisponibilité partielle des données a été détectée après la génération et le dépôt sur le sftp des exports de réconciliation financière du jour. Seuls les rapports produits via le new settlement reports sont impactés. et pourraient être incomplets pour certains clients. Les rapports sont en cours de génération pour être redéposés ou envoyés par un autre moyen en fonction du plan de rattrapage établi avec vous. Si vous avez déjà consommé les rapports générés vers 15h30, nous vous invitons à récupérer la nouvelle version produite en début de soirée.Si vous n'avez pas encore établi de plan de rattrapage avec nous, nous vous invitons à contacter notre support.==============ENGLISH VERSION============== A partial data unavailability was detected after generation and upload on sftp of today's financial reconciliation. Only the exports produced through new settlement report are affected and could be incomplete for some clients.Reports are being produced to be uploaded or sent by an other means depending on the corrective plan established with you.If you have already used today's reports generated around 3.30pm, we invite you to retrieve the new version produced beginning of this evening.If you didn't have established a corrective plan with us yet, we invite you to contact our support. Apr 16, 2024 - 21:12 CEST

April 12, 2024 09:19 UTC

WARN

3 days

INCIDENT DASHBOARD | Problème d'affichage des transactions sur Dashboard / Display issue with transactions on Dashboard

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Start Time

April 12, 2024 09:19 UTC

Type WARN
Affected Components

Dashboard & Reporting - Dashboard / Cockpit / Extranet / Reporting

Message

INCIDENT DASHBOARD | Problème d'affichage des transactions sur Dashboard / Display issue with transactions on Dashboard

Details

Monitoring - SRM-5898 - Début / Start : 12/04/2024 7h00 CEST - Fin / End : 12/04/2024 10h55 CEST - Catégorie / Category : Dashboard display - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3FRL'incident est maintenant résolu et le service est rétabli. Nous continuons à surveiller la reprise du service.ENIncident is now resolved and service restored.Service recovery is still under monitoring. Apr 12, 2024 - 11:15 CEST

April 12, 2024 08:39 UTC

WARN

40 minutes

INCIDENT DASHBOARD | Dashboard indisponible / Dashboard unavailable

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Start Time

April 12, 2024 08:39 UTC

Type WARN
Affected Components

Dashboard & Reporting - Dashboard / Cockpit / Extranet / Reporting

Message

INCIDENT DASHBOARD | Dashboard indisponible / Dashboard unavailable

Details

Investigating - FRNous avons identifié un problème d'affichage de transactions sur notre Dashboard.L'incident est en cours d'analyse.ENWe have identified a display issue with transactions on our Dashboard.An investigation is in progress. Apr 12, 2024 - 10:34 CEST

April 09, 2024 14:01 UTC

WARN

3 days

[SANDBOX] INCIDENT P3 | sandbox display disruption / perturbation affichage sandbox

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Start Time

April 09, 2024 14:01 UTC

Type WARN
Affected Components

Processing - Processing e-terminal / E-terminal processing

Message

[SANDBOX] INCIDENT P3 | sandbox display disruption / perturbation affichage sandbox

Details

Update - SRM-5774- Début / Start : 14/03/2024- Fin / End : En cours / Ongoing- Catégorie / Category : Sandbox display- Responsabilité / Responsibility : Payplug- Priorité / Priority : P3L'incident est toujours en cours.Nous vous informons que la réinitialisation du mot de passe est également non fonctionnelle. ==============ENGLISH VERSION==============Incident is still ongoing.We inform you that password reset is also not working. Mar 22, 2024 - 17:36 CET

April 03, 2024 10:24 UTC

WARN

6 days

INCIDENT PROCESSING e-terminal | Connexion e-terminal perturbé / E-terminal connection perturbation

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Start Time

April 03, 2024 10:24 UTC

Type WARN
Affected Components

Processing - Processing e-terminal / E-terminal processing

Message

INCIDENT PROCESSING e-terminal | Connexion e-terminal perturbé / E-terminal connection perturbation

Details

Identified - SRM-5855 - Début / Start : 03/04/2024 - Fin / End : Ongoing - Catégorie / Category : Production - Processing e-terminal - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3FRL'authentification au e-terminal ne fonctionne que partiellementNos équipes investiguent pour le rétablir au plus vite.ENE-terminal authentification is not working correctlyOur technical teams are investigating to restore it as soon as possible. Apr 03, 2024 - 12:18 CEST

2024-04-18 19:01:42 UTC UTC

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2024-04-18 19:01:42 UTC UTC

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2024-04-18 19:01:42 UTC UTC

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2024-04-18 19:01:42 UTC UTC

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2024-04-18 19:01:42 UTC UTC

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StatusGator has over 1 year of Dalenys status history.

Dalenys Components and Services

View details of the current Dalenys status below.

Name

Status

Details

Dalenys Authentification 3DS / 3DS authentication

UP See more

Dalenys Dashboard / Cockpit / Extranet / Reporting

UP See more

Dalenys Moyens de paiements alternatifs / Alternative payment methods

UP See more

Dalenys Paiement en magasin - CB2A / Instore payment

UP See more

Dalenys Paiement en magasin - NEXO / Instore payment

UP See more

Dalenys Processing e-commerce / E-commerce processing

UP See more

Dalenys Processing e-terminal / E-terminal processing

UP See more

Dalenys Reversement e-commerce devises / Currencies e-commerce settlement

UP See more

Dalenys Reversement e-commerce EUR / EUR e-commerce settlement

UP See more

Dalenys Reversement MPA / APM Settlement

UP See more

Dalenys Reversement paiement en magasin - CB2A / Instore payment settlement

UP See more

Dalenys Reversement paiement en magasin - NEXO / Instore payment settlement

UP See more

Dalenys [SB] Authentification 3DS / 3DS authentication

UP See more

Dalenys [SB] Dashboard / Cockpit / Extranet / Reporting

UP See more

Dalenys [SB] Processing e-commerce / E-commerce processing

UP See more

No outages or status changes in the last 24 hours

Dalenys status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Dalenys Status Page Integration

Dalenys is a Payments and Finance solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 224 outages that affected Dalenys users. When Dalenys publishes downtime on their status page, they do so across 15 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dalenys to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Dalenys is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dalenys is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dalenys posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dalenys enters a pre-planned maintenance window, keeping you up to date.

Since Dalenys publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dalenys posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dalenys has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dalenys has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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