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Is Datto Product Selector down?
Current Datto Product Selector status is UP

We checked the official Datto Product Selector Status Page 3 min. 49 sec. ago. Learn more
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Recent Datto Product Selector Outages and Issues

Follow the recent outages and downtime for Datto Product Selector in the table below.

Start Time

Type

Length

Message

Details

June 09, 2023 17:57 UTC

WARN

ongoing

Datto EDR - Executive Threat Report - Reports are generating without any Alert or Application data.

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Start Time

June 09, 2023 17:57 UTC

Type WARN
Affected Components

Datto Store - Subscription Management

Datto Store - Product Selector

Datto Store - Purchase History

Datto Store - Make a Payment

Datto Store - Check Out
Message

Datto EDR - Executive Threat Report - Reports are generating without any Alert or Application data.
Details

Investigating - We are currently investigating an issue with the "Executive Threat Report" where the reports are generating without any Alert or Application data. Jun 06, 2023 - 18:55 UTC

April 18, 2023 19:02 UTC

DOWN

about 2 months

PSA - 2023.2 Major Release - UK, UK2, EU1

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Start Time

April 18, 2023 19:02 UTC

Type DOWN
Affected Components

Autotask PSA - EU1 (English Europe and Asia)

Autotask PSA - UK 2 (United Kingdom)

Autotask PSA - UK (United Kingdom)

Datto Store - Check Out

Datto Store - Product Selector
Message

PSA - 2023.2 Major Release - UK, UK2, EU1
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 2023 - 19:00 UTC

April 16, 2023 23:02 UTC

DOWN

2 days

Datto SaaS Protection - M365 Teams Backup Failures

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Start Time

April 16, 2023 23:02 UTC

Type DOWN
Affected Components

Datto Store - Check Out

Datto Store - Make a Payment

Datto Store - Product Selector

Datto Store - Purchase History

Datto Store - Subscription Management
Message

Datto SaaS Protection - M365 Teams Backup Failures
Details

Investigating - We are currently aware of a problem where Teams backup runs may fail with error "TooManyRequestsError"SaaS Protection was recently forced to change the API endpoints used for Teams messages backup, due to the EWS API methods being deprecated. Since switching APIs, we have encountered a large amount of throttling errors (as noted above). This has been escalated to the highest levels and we currently have an ‘all hands on deck’ approach to find a solution that works around these throttling processes. Currently, we do not have an ETA on when a fix will be available.For detailed and current information, please follow https://community.datto.com/t5/Known-Issues-Workarounds/M365-Teams-Backup-Failures-Datto-SaaS-Protection/ba-p/103414 Apr 14, 2023 - 19:11 UTC

April 14, 2023 22:02 UTC

DOWN

2 days

Datto Store

 See more
Start Time

April 14, 2023 22:02 UTC

Type DOWN
Affected Components

Datto Store - Check Out

Datto Store - Make a Payment

Datto Store - Product Selector

Datto Store - Purchase History

Datto Store - Subscription Management
Message

Datto Store
Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 14, 2023 - 22:00 UTC

September 24, 2022 06:47 UTC

WARN

7 months

D200 Router - False Offline Report While Router is Online and Functional

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Start Time

September 24, 2022 06:47 UTC

Type WARN
Affected Components

Datto Store - Product Selector

Datto Store - Make a Payment

Datto Store - Subscription Management

Datto Store - Check Out

Datto Store - Purchase History
Message

D200 Router - False Offline Report While Router is Online and Functional
Details

Investigating - Datto Networking Products experienced a service disruption with our AP check-in service between approximately 9:00 PM and 11:00 PM Eastern time, where the check-ins were not completed as expected.During this time period, you may have received false alerts notifying you of APs that were offline, or missing check-ins.Currently, engineering is looking into a service disruption with our router check-in service that began at approximately 9:00 PM Eastern time. This issue was believed to be resolved by 11:00 PM Eastern time, however we are still receiving occasional reports that the D200 Router Series is still sending these false reports. Our engineering team is aware of the issue, and working towards a resolution.Both of these outages should not cause any disruption to the end user - they are errors in the reporting service only. Sep 23, 2022 - 14:35 UTC

2024-04-22 10:05:32 UTC UTC

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2024-04-22 10:05:32 UTC UTC

 STATUS

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2024-04-22 10:05:32 UTC UTC

 STATUS

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2024-04-22 10:05:32 UTC UTC

 STATUS

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2024-04-22 10:05:32 UTC UTC

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No outages or status changes in the last 24 hours

Datto Product Selector status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Datto Product Selector Outage and Status History

We've been monitoring Datto Product Selector outages since August 4, 2020.
Here's the history of service outages we've observed from the Datto Product Selector Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Solutions for Everyone
Education
  • Keep students and staff informed
  • Reduce ticket volume
  • Essential for remote learning

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DevOps
  • Shorten incident downtime
  • Unify maintenance schedules
  • Integrates with incident tools

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IT Teams
  • Reduce ticket volumes
  • Improve transparency
  • Shorten resolution times

Learn more

Instant enriched data from
3,590 status pages

About Our Datto Product Selector Status Page Integration

Datto Product Selector is an IT and Backup solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 2,976 outages that affected Datto Product Selector users. When Datto Product Selector publishes downtime on their status page, they do so across 93 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Datto Product Selector to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular it services monitored on our platform. We've sent more than 17,800 notifications to our users about Datto Product Selector incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Datto Product Selector is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Datto Product Selector is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Datto Product Selector posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Datto Product Selector enters a pre-planned maintenance window, keeping you up to date.

Since Datto Product Selector publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Datto Product Selector posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Datto Product Selector has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Datto Product Selector has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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