Is Dotmailer down?
Current Dotmailer status is UP

We checked the official Dotmailer Status Page 13 sec. ago. Learn more
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Recent Dotmailer Outages and Issues

Follow the recent outages and downtime for Dotmailer in the table below.

Start Time

Type

Length

Message

Details

January 25, 2023 07:45 UTC

WARN

about 2 hours

Connectivity Issues - APAC (R3) region

See more
Start Time

January 25, 2023 07:45 UTC

Type WARN
Affected Components

Asia Pacific - Dotdigital R3 - Asia Pacific - Web Application

Asia Pacific - Dotdigital R3 - Asia Pacific - API

Asia Pacific - Dotdigital R3 - Asia Pacific - Mail Sending

Asia Pacific - Dotdigital R3 - Asia Pacific - Open and Link Tracking

Asia Pacific - Dotdigital R3 - Asia Pacific - Reporting

Asia Pacific - Dotdigital R3 - Asia Pacific - Surveys and Forms

Asia Pacific - Dotdigital R3 - Asia Pacific - Pages and Forms

Asia Pacific - Dotdigital R3 - Asia Pacific - Transactional Email

Asia Pacific - Dotdigital R3 - Asia Pacific - Contact Imports

Asia Pacific - Dotdigital R3 - Asia Pacific - SMS

Asia Pacific - Dotdigital R3 - Asia Pacific - Email to SMS

Asia Pacific - Dotdigital R3 - Asia Pacific - Integration Hub

Message

Connectivity Issues - APAC (R3) region

Details

Update - We are continuing to investigate this issue. Jan 25, 2023 - 07:41 GMT

January 05, 2023 22:20 UTC

WARN

about 3 hours

Delays sending emails

See more
Start Time

January 05, 2023 22:20 UTC

Type WARN
Affected Components

North America - Dotdigital R2 - North America - Mail Sending

Europe - Dotdigital R1 - Europe - Mail Sending

Asia Pacific - Dotdigital R3 - Asia Pacific - Mail Sending

Message

Delays sending emails

Details

Investigating - We are currently experiencing delays in sending emails via the Dotdigital platform. Our team is investigating and we'll update this status page soon with more information. Jan 05, 2023 - 22:17 GMT

January 03, 2023 11:20 UTC

WARN

about 1 hour

Degraded Performance with Tracking Links

See more
Start Time

January 03, 2023 11:20 UTC

Type WARN
Affected Components

Europe - Dotdigital R1 - Europe - Open and Link Tracking

North America - Dotdigital R2 - North America - Open and Link Tracking

Asia Pacific - Dotdigital R3 - Asia Pacific - Open and Link Tracking

Message

Degraded Performance with Tracking Links

Details

Identified - We have identified an issue with degraded performance on tracking links . Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly. Jan 03, 2023 - 11:16 GMT

December 11, 2022 21:30 UTC

DOWN

about 2 hours

Outbound SMS sending issues (All regions)

See more
Start Time

December 11, 2022 21:30 UTC

Type DOWN
Affected Components

Europe - Dotdigital R1 - Europe - SMS

North America - Dotdigital R2 - North America - SMS

Asia Pacific - Dotdigital R3 - Asia Pacific - SMS

Message

Outbound SMS sending issues (All regions)

Details

Investigating - We've discovered an issue with sending outbound SMS and our tech team are working to resolve the issue. Sorry if this is affecting you, but things should be back to normal very soon. Look out for more news from us shortly. Dec 11, 2022 - 21:28 GMT

September 23, 2022 10:15 UTC

WARN

about 1 hour

Images in EasyEditor not loading correctly (R1 - Europe region)

See more
Start Time

September 23, 2022 10:15 UTC

Type WARN
Affected Components

Global - Image Hosting

Message

Images in EasyEditor not loading correctly (R1 - Europe region)

Details

Identified - Thanks for your patience. We’re making good progress on resolving the issue with EasyEditor images loading. We’ll be back with another update very soon. Sep 23, 2022 - 11:13 BST

2023-02-04 19:15:23 UTC UTC

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2023-02-04 19:15:23 UTC UTC

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2023-02-04 19:15:23 UTC UTC

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2023-02-04 19:15:23 UTC UTC

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2023-02-04 19:15:23 UTC UTC

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StatusGator has almost 2 years of Dotmailer status history.

Dotmailer Components and Services

View details of the current Dotmailer status below.

Name

Status

Details

Dotmailer API

UP See more

Dotmailer Asia Pacific - API

UP See more

Dotmailer Asia Pacific - Contact Imports

UP See more

Dotmailer Asia Pacific - Email to SMS

UP See more

Dotmailer Asia Pacific - Integration Hub

UP See more

Dotmailer Asia Pacific - Mail Sending

UP See more

Dotmailer Asia Pacific - Open and Link Tracking

UP See more

Dotmailer Asia Pacific - Pages and Forms

UP See more

Dotmailer Asia Pacific - Reporting

UP See more

Dotmailer Asia Pacific - SMS

UP See more

Dotmailer Asia Pacific - Surveys and Forms

UP See more

Dotmailer Asia Pacific - Transactional Email

UP See more

Dotmailer Asia Pacific - Web Application

UP See more

Dotmailer Europe - API

UP See more

Dotmailer Europe - Contact Imports

UP See more

Dotmailer Europe - Email to SMS

UP See more

Dotmailer Europe - Integration Hub

UP See more

Dotmailer Europe - Mail Sending

UP See more

Dotmailer Europe - Open and Link Tracking

UP See more

Dotmailer Europe - Pages and Forms

UP See more

Dotmailer Europe - Reporting

UP See more

Dotmailer Europe - SMS

UP See more

Dotmailer Europe - Surveys and Forms

UP See more

Dotmailer Europe - Transactional Email

UP See more

Dotmailer Europe - Web Application

UP See more

Dotmailer Global - Image Hosting

UP See more

Dotmailer Global - Login Page

UP See more

Dotmailer Global - Website

UP See more

Dotmailer North America - API

UP See more

Dotmailer North America - Contact Imports

UP See more

Dotmailer North America - Email to SMS

UP See more

Dotmailer North America - Integration Hub

UP See more

Dotmailer North America - Mail Sending

UP See more

Dotmailer North America - Open and Link Tracking

UP See more

Dotmailer North America - Pages and Forms

UP See more

Dotmailer North America - Reporting

UP See more

Dotmailer North America - SMS

UP See more

Dotmailer North America - Surveys and Forms

UP See more

Dotmailer North America - Transactional Email

UP See more

Dotmailer North America - Web Application

UP See more

Dotmailer Portal

UP See more

No outages or status changes in the last 24 hours

Dotmailer status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dotmailer Outage and Status History

We've been monitoring Dotmailer outages since March 14, 2021.
Here's the history of service outages we've observed from the Dotmailer Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,660 status pages

About Our Dotmailer Status Page Integration

Dotmailer is a Marketing solution that StatusGator has been monitoring since March 2021. Over the past almost 2 years, we have collected data on on more than 100 outages that affected Dotmailer users. When Dotmailer publishes downtime on their status page, they do so across 41 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dotmailer to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Dotmailer is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dotmailer is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dotmailer posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dotmailer enters a pre-planned maintenance window, keeping you up to date.

Since Dotmailer publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dotmailer posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dotmailer has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dotmailer has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Dotmailer down today?

According to its status page Dotmailer is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Dotmailer is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Dotmailer is having issues?

There are two main options: You can check the Dotmailer status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Dotmailer status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Dotmailer status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Dotmailer customer support while checking everything on your side. You can also try Tweeting at them via @dotdigital on Twitter. Or visit their official status page or website:

Where do you get the official Dotmailer status?

We use the official Dotmailer status page. Here are links to their status page and other helpful links.

Dotmailer Down?

Are you experiencing issues with Dotmailer? Sign up to receive notifications when Dotmailer publishes outages.

Dotmailer Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,660 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Dotmailer?

Sign up for StatusGator and see all historical information about Dotmailer outages and performance issues. Get free, instant notifications when Dotmailer goes down.