Is iAdvize down?
Current iAdvize status is UP

We checked the official iAdvize Status Page 4 min. 40 sec. ago. Learn more
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Recent iAdvize Outages and Issues

Follow the recent outages and downtime for iAdvize in the table below.

Start Time

Type

Length

Message

Details

April 17, 2024 09:48 UTC

WARN

about 3 hours

P0 - Access disruption - Conversation panel not available

See more
Start Time

April 17, 2024 09:48 UTC

Type WARN
Affected Components

Onsite Channels - Video

Onsite Channels - Mobile SDK

Onsite Channels - Call

Onsite Channels - Chat

Message

P0 - Access disruption - Conversation panel not available

Details

Monitoring - The cause of this issue has been identfied, and all is now back to normal.iAdvize notifications are displayed on the website and visitors can initiate conversations again.We will keep monitoring the situation for the coming hours. Apr 17, 2024 - 11:46 CEST

April 17, 2024 09:43 UTC

DOWN

5 minutes

P0 - Access disruption - Conversation panel not available

See more
Start Time

April 17, 2024 09:43 UTC

Type DOWN
Affected Components

Onsite Channels - Video

Onsite Channels - Mobile SDK

Conversation Panel - Conversation views

Conversation Panel - Message exchange

Conversation Panel - Conversation closure

Conversation Panel - Conversation transfert

Conversation Panel - Mirroring / Cobrowsing

Conversation Panel - Canned answer

Onsite Channels - Call

Onsite Channels - Chat

Message

P0 - Access disruption - Conversation panel not available

Details

Update - The cause of this issue has been identfied.An intervention has been performed and the iAdvize conversation panel is now accessible again. However we still notice errors preventing the display of iAdvize notifications on your websites, our technical team is working on it Apr 17, 2024 - 11:42 CEST

April 17, 2024 09:38 UTC

DOWN

5 minutes

P0 - Access disruption - Conversation panel not available

See more
Start Time

April 17, 2024 09:38 UTC

Type DOWN
Affected Components

Administration - Statistics

Conversation Panel - Conversation views

Conversation Panel - Message exchange

Conversation Panel - Conversation closure

Conversation Panel - Conversation transfert

Conversation Panel - Mirroring / Cobrowsing

Conversation Panel - Canned answer

Message

P0 - Access disruption - Conversation panel not available

Details

Investigating - The iAdvize conversation panel is currently not available.We are working on the problem to get it resolved as soon as possible. Apr 17, 2024 - 11:33 CEST

April 04, 2024 10:53 UTC

WARN

about 1 hour

P1 - Bot conversations with Copilot leading to technical error responses

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Start Time

April 04, 2024 10:53 UTC

Type WARN
Affected Components

Bot

Message

P1 - Bot conversations with Copilot leading to technical error responses

Details

Investigating - Currently, conversations with Copilot result in technical errors.Our team is working to fix this issue. Apr 04, 2024 - 11:15 CEST

March 07, 2024 08:13 UTC

WARN

about 1 hour

Minor Service Outage

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Start Time

March 07, 2024 08:13 UTC

Type WARN
Affected Components

Administration - Statistics

Message

Minor Service Outage

2024-04-19 15:02:02 UTC UTC

STATUS

? minutes

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2024-04-19 15:02:02 UTC UTC

STATUS

? minutes

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2024-04-19 15:02:02 UTC UTC

STATUS

? minutes

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2024-04-19 15:02:02 UTC UTC

STATUS

? minutes

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2024-04-19 15:02:02 UTC UTC

STATUS

? minutes

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StatusGator has over 1 year of iAdvize status history.

iAdvize Components and Services

View details of the current iAdvize status below.

Name

Status

Details

iAdvize Bot service (except IA features)

UP See more

iAdvize Call

UP See more

iAdvize Canned answer

UP See more

iAdvize Channel settings

UP See more

iAdvize Chat

UP See more

iAdvize Conversation closure

UP See more

iAdvize Conversation transfert

UP See more

iAdvize Conversation views

UP See more

iAdvize Copilot Agent

UP See more

iAdvize Copilot Shopper

UP See more

iAdvize Distribution settings

UP See more

iAdvize Engagement Notification

UP See more

iAdvize Engagement settings

UP See more

iAdvize Facebook

UP See more

iAdvize Facebook Messenger

UP See more

iAdvize GraphQL API

UP See more

iAdvize Login

UP See more

iAdvize Message exchange

UP See more

iAdvize Messenger

UP See more

iAdvize Mirroring / Cobrowsing

UP See more

iAdvize Mobile App

UP See more

iAdvize Mobile SDK

UP See more

iAdvize Rest API

UP See more

iAdvize Sending email

UP See more

iAdvize SMS

UP See more

iAdvize Statistics

UP See more

iAdvize Users management

UP See more

iAdvize Video

UP See more

iAdvize Webhook

UP See more

iAdvize WhatsApp

UP See more

iAdvize X

UP See more

No outages or status changes in the last 24 hours

iAdvize status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

iAdvize Outage and Status History

We've been monitoring iAdvize outages since October 11, 2022.
Here's the history of service outages we've observed from the iAdvize Status Page:

Instant enriched data from
3,580 status pages

About Our iAdvize Status Page Integration

iAdvize is a Marketing, Project Management, and Communications solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 129 outages that affected iAdvize users. When iAdvize publishes downtime on their status page, they do so across 32 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor iAdvize to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If iAdvize is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when iAdvize is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

iAdvize posts separate notifications for planned maintenance work. StatusGator will notify subscribers when iAdvize enters a pre-planned maintenance window, keeping you up to date.

Since iAdvize publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When iAdvize posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When iAdvize has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because iAdvize has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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