Is Intercom Web Messenger down?
Current Intercom Web Messenger status is UP

We checked the official Intercom Web Messenger Status Page 2 min. 48 sec. ago. Learn more
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Recent Intercom Web Messenger Outages and Issues

Follow the recent outages and downtime for Intercom Web Messenger in the table below.

Start Time

Type

Length

Message

Details

November 22, 2023 08:27 UTC

WARN

about 1 hour

Increased Error Rates and Latencies in Intercom Europe

See more
Start Time

November 22, 2023 08:27 UTC

Type WARN
Affected Components

Intercom Europe - Intercom Web Application

Intercom Europe - Intercom Web Messenger

Intercom Europe - Intercom Mobile Messenger

Intercom Europe - Intercom APIs

Intercom Europe - Intercom Webhooks

Message

Increased Error Rates and Latencies in Intercom Europe

Details

Investigating - We are currently investigating an increase in error rates and latencies for customers hosted in our Intercom Europe Data Center - hosted on https://app.eu.intercom.com. Customers hosted in our US (app.intercom.com) and Australia (app.au.intercom.com) regions are unaffected at this time. Nov 22, 2023 - 08:24 UTC

September 20, 2023 17:22 UTC

WARN

less than a minute

Degradation of background services in all Intercom regions

See more
Start Time

September 20, 2023 17:22 UTC

Type WARN
Affected Components

Intercom Messenger - Web Messenger

Intercom Messenger - Mobile Messenger

Intercom message delivery - Email

Intercom message delivery - Chats and Posts

Intercom message delivery - Mobile Push

Intercom message delivery - Admin notifications

Intercom APIs

Intercom Europe - Intercom Web Application

Intercom Europe - Intercom Web Messenger

Intercom Europe - Intercom Mobile Messenger

Intercom Europe - Intercom APIs

Intercom Europe - Intercom Webhooks

Intercom Australia - Intercom Web Application

Intercom Australia - Intercom Web Messenger

Intercom Australia - Intercom Mobile Messenger

Intercom Australia - Intercom APIs

Intercom Australia - Intercom Webhooks

Intercom Web Application

Intercom Mobile APIs

Message

Degradation of background services in all Intercom regions

Details

Investigating - We are investigating issues with background worker processing of jobs affecting multiple services across all Intercom regions Sep 20, 2023 - 17:22 UTC

September 20, 2023 17:22 UTC

WARN

5 minutes

Degradation of background services in all Intercom regions

See more
Start Time

September 20, 2023 17:22 UTC

Type WARN
Affected Components

Intercom Messenger - Web Messenger

Intercom Messenger - Mobile Messenger

Intercom message delivery - Email

Intercom message delivery - Chats and Posts

Intercom message delivery - Mobile Push

Intercom message delivery - Admin notifications

Intercom APIs

Intercom Europe - Intercom Web Application

Intercom Europe - Intercom Web Messenger

Intercom Europe - Intercom Mobile Messenger

Intercom Europe - Intercom APIs

Intercom Europe - Intercom Webhooks

Intercom Australia - Intercom Web Application

Intercom Australia - Intercom Web Messenger

Intercom Australia - Intercom Mobile Messenger

Intercom Australia - Intercom APIs

Intercom Australia - Intercom Webhooks

Intercom Web Application

Intercom Mobile APIs

Message

Degradation of background services in all Intercom regions

Details

Investigating - We are investigating issues with background worker processing of jobs affecting multiple services across all Intercom regions Sep 20, 2023 - 17:22 UTC

July 15, 2023 07:07 UTC

MAINT

about 1 hour

Scheduled Database Maintenance: European data hosting region

See more
Start Time

July 15, 2023 07:07 UTC

Type MAINT
Affected Components

Intercom Europe - Intercom Web Application

Intercom Europe - Intercom Web Messenger

Intercom Europe - Intercom Mobile Messenger

Intercom Europe - Intercom APIs

Intercom Europe - Intercom Webhooks

Message

Scheduled Database Maintenance: European data hosting region

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 15, 2023 - 07:00 UTC

July 04, 2023 08:02 UTC

WARN

less than a minute

Increased Error Rates and Latencies for Intercom

See more
Start Time

July 04, 2023 08:02 UTC

Type WARN
Affected Components

Intercom Webhooks

Intercom Messenger - Web Messenger

Intercom Messenger - Mobile Messenger

Intercom message delivery - Email

Intercom message delivery - Chats and Posts

Intercom message delivery - Mobile Push

Intercom message delivery - Admin notifications

Intercom APIs

Intercom Europe - Intercom Web Application

Intercom Europe - Intercom Web Messenger

Intercom Europe - Intercom Mobile Messenger

Intercom Europe - Intercom APIs

Intercom Europe - Intercom Webhooks

Intercom Australia - Intercom Web Application

Intercom Australia - Intercom Web Messenger

Intercom Australia - Intercom Mobile Messenger

Intercom Australia - Intercom APIs

Intercom Australia - Intercom Webhooks

Intercom Web Application

Intercom Mobile APIs

Message

Increased Error Rates and Latencies for Intercom

Details

Monitoring - We are currently monitoring recovery from a brief increase in error rates and latencies for Intercom today between 0747 UTC and 0751 UTC. All services are currently working as expected. Jul 04, 2023 - 07:59 UTC

2024-04-22 18:18:16 UTC UTC

STATUS

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2024-04-22 18:18:16 UTC UTC

STATUS

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2024-04-22 18:18:16 UTC UTC

STATUS

? minutes

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2024-04-22 18:18:16 UTC UTC

STATUS

? minutes

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See more

2024-04-22 18:18:16 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Intercom Web Messenger History

StatusGator has about 9 years of Intercom Web Messenger status history.

No outages or status changes in the last 24 hours

Intercom Web Messenger status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Intercom Web Messenger Outage and Status History

We've been monitoring Intercom Web Messenger outages since March 16, 2015.
Here's the history of service outages we've observed from the Intercom Web Messenger Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Intercom Web Messenger Status Page Integration

Intercom Web Messenger is a CRM solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 773 outages that affected Intercom Web Messenger users. When Intercom Web Messenger publishes downtime on their status page, they do so across 20 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Intercom Web Messenger to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular crm services monitored on our platform. We've sent more than 14,400 notifications to our users about Intercom Web Messenger incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Intercom Web Messenger is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Intercom Web Messenger is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Intercom Web Messenger posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Intercom Web Messenger enters a pre-planned maintenance window, keeping you up to date.

Since Intercom Web Messenger publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Intercom Web Messenger posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Intercom Web Messenger has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Intercom Web Messenger has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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