Is JumpCloud Chat Support down?
Current JumpCloud Chat Support status is UP

We checked the official JumpCloud Chat Support Status Page 58 sec. ago. Learn more
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Recent JumpCloud Chat Support Outages and Issues

Follow the recent outages and downtime for JumpCloud Chat Support in the table below.

Start Time

Type

Length

Message

Details

February 22, 2024 12:08 UTC

WARN

about 3 hours

Support Chat Service Outage

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Start Time

February 22, 2024 12:08 UTC

Type WARN
Affected Components

Support Services - Chat Support

Message

Support Chat Service Outage

Details

Monitoring - The provider has implemented a fix and most functionality has been restored to normal. We are monitoring. Feb 22, 2024 - 05:06 MST

February 22, 2024 10:13 UTC

DOWN

about 2 hours

Support Chat Service Outage

See more
Start Time

February 22, 2024 10:13 UTC

Type DOWN
Affected Components

Support Services - Chat Support

Message

Support Chat Service Outage

Details

Update - The chat service provider continues to investigate the issue and do not currently have an ETA for restoration of all functionality. Feb 22, 2024 - 03:08 MST

February 22, 2024 09:23 UTC

WARN

about 1 hour

Support Chat Service Outage

See more
Start Time

February 22, 2024 09:23 UTC

Type WARN
Affected Components

Support Services - Chat Support

Message

Support Chat Service Outage

Details

Investigating - We've uncovered an outage with the chat service used for JumpCloud Support. At this time customers are unable to engage in chat support with JumpCloud Customer Support. The chat service provider is investigating the cause. Feb 22, 2024 - 02:21 MST

No outages or status changes in the last 24 hours

JumpCloud Chat Support status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

JumpCloud Chat Support Outage and Status History

We've been monitoring JumpCloud Chat Support outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Chat Support Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our JumpCloud Chat Support Status Page Integration

JumpCloud Chat Support is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past about 7 years, we have collected data on on more than 723 outages that affected JumpCloud Chat Support users. When JumpCloud Chat Support publishes downtime on their status page, they do so across 34 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud Chat Support to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 12,500 notifications to our users about JumpCloud Chat Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud Chat Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud Chat Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud Chat Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud Chat Support enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud Chat Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud Chat Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud Chat Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud Chat Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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