June 09, 2023 01:25 UTC
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WARN
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ongoing
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Users' contact lists are duplicated and Users' contact lists are duplicated
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See more
Start Time
June 09, 2023 01:25 UTC
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Type
WARN
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Affected Components
OneDrive
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Message
Users' contact lists are duplicated and Users' contact lists are duplicated
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Details
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
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June 08, 2023 17:10 UTC
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WARN
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about 8 hours
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Users' contact lists are duplicated, Users may be unable to access the OneDrive service, and Users' contact lists are duplicated
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See more
Start Time
June 08, 2023 17:10 UTC
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Type
WARN
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Affected Components
OneDrive
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Message
Users' contact lists are duplicated, Users may be unable to access the OneDrive service, and Users' contact lists are duplicated
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Details
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
User impact: Users may be unable to access the OneDrive service.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
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June 07, 2023 19:25 UTC
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WARN
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about 22 hours
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Users' contact lists are duplicated and Users' contact lists are duplicated
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See more
Start Time
June 07, 2023 19:25 UTC
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Type
WARN
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Affected Components
OneDrive
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Message
Users' contact lists are duplicated and Users' contact lists are duplicated
|
Details
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
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June 07, 2023 18:55 UTC
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WARN
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30 minutes
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Users' contact lists are duplicated, Some users may be unable to access or upload files to OneDrive, and Users' contact lists are duplicated
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See more
Start Time
June 07, 2023 18:55 UTC
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Type
WARN
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Affected Components
OneDrive
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Message
Users' contact lists are duplicated, Some users may be unable to access or upload files to OneDrive, and Users' contact lists are duplicated
|
Details
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
User impact: Users may be unable to access or upload files to OneDrive.
Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
User impact: Users' contact lists are duplicated.
More info: This issue only impacts users who synced their personal account device contacts with Microsoft Teams. New syncs are no longer resulting in duplicate contacts since we've implemented the long-term fix.
To remove the duplicate contacts created by this issue prior to the completion of our long-term cleanup process, affected users can use the workaround described here: https://answers.microsoft.com/en-us/outlook_com/forum/all/workaround-for-outlookcom-users-experiencing/d58d75c2-76a9-4176-b907-333ddfa44952
We'd like to get your feedback on the workaround we provided. From a non-mobile device, please rate this post and submit it in the textbox.
Current status: We're continuing to work on the cleaning up process for the remaining duplicate contacts. Affected users can manually remove the duplicate contacts before our clean up process is complete by following the instructions in the above workaround article link.
Start time: Tuesday, March 28, 2023, at 12:00 PM UTC
Estimated time to resolve: We anticipate all of the duplicate contacts will be removed by the end of June 2023.
Next update by: Friday, June 9, 2023, at 6:00 AM UTC
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January 12, 2023 06:15 UTC
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WARN
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5 months
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Some users might be experiencing problems when calling mobiles and landlines from Skype
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See more
Start Time
January 12, 2023 06:15 UTC
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Type
WARN
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Affected Components
OneDrive
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Message
Some users might be experiencing problems when calling mobiles and landlines from Skype
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Details
User Impact: Users might be experiencing problems when calling mobiles and landlines from Skype.
More info: Specifically, some Microsoft 365 user subscriptions may not be getting their free 60 minutes of Skype calling credits, thus resulting in issues when calling mobiles and landlines from Skype.
Users may also have been charged twice. For those who have multiple orders of Skype Credits and don't need that many credits, you can request a refund by following the steps provided in https://support.skype.com/en/faq/FA297/can-i-get-a-refund-from-skype
Current status: We're continuing with our analysis of the potential remediation options of bulk reactivating user credit subscriptions. As a workaround, Microsoft 365 users may proceed with activating their Skype subscription manually by following the activation steps in https://www.skype.com/en/office/get-skype/ or by reaching out to Microsoft support for further assistance.
Next update by: Wednesday, January 18, 2023, at 4:00 PM UTC
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2023-06-10 05:19:52 UTC UTC
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STATUS
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2023-06-10 05:19:52 UTC UTC
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2023-06-10 05:19:52 UTC UTC
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2023-06-10 05:19:52 UTC UTC
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2023-06-10 05:19:52 UTC UTC
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STATUS
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