Is PROS down?
Current PROS status is UP

We checked the official PROS Status Page 4 min. 19 sec. ago. Learn more
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Recent PROS Outages and Issues

Follow the recent outages and downtime for PROS in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 01:11 UTC

MAINT

about 11 hours

Smart Price Optimization Application Upgrade v.5.25.0 in US1

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Start Time

April 16, 2024 01:11 UTC

Type MAINT
Affected Components

[B2B Platform] Smart Price Optimization - US1

Message

Smart Price Optimization Application Upgrade v.5.25.0 in US1

Details

In progress - Smart Price Optimization production environment is being upgraded to version 5.25.0. Apr 16, 2024 - 01:06 UTC

April 15, 2024 19:16 UTC

MAINT

about 2 hours

Smart Price Optimization Application Upgrade v.5.25.0 in EU1

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Start Time

April 15, 2024 19:16 UTC

Type MAINT
Affected Components

[B2B Platform] Smart Price Optimization - EU1

Message

Smart Price Optimization Application Upgrade v.5.25.0 in EU1

Details

In progress - Smart Price Optimization production environment is being upgraded to version 5.25.0. Apr 15, 2024 - 19:11 UTC

April 15, 2024 17:31 UTC

MAINT

about 1 hour

Smart Price Optimization Application Upgrade v.5.25.0 in AU1

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Start Time

April 15, 2024 17:31 UTC

Type MAINT
Affected Components

[B2B Platform] Smart Price Optimization - AU1

Message

Smart Price Optimization Application Upgrade v.5.25.0 in AU1

Details

In progress - Smart Price Optimization production environment is being upgraded to version 5.25.0. Apr 15, 2024 - 17:28 UTC

April 09, 2024 14:26 UTC

WARN

40 minutes

Partial outage for smartCPQ in our EU1 cloud region

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Start Time

April 09, 2024 14:26 UTC

Type WARN
Affected Components

[B2B Platform] Smart Configure Price Quote - EU1

Message

Partial outage for smartCPQ in our EU1 cloud region

Details

Investigating - Dear customers, Our monitoring tools detected partial failures in our EU1 cloud region. As a result, some customers may experience intermittent failures when trying to create, open or work with their Performance Quoting quotes. We are actively working to resolve the issue, and will provide an update within the next hour. Sincerely, PROS Support Apr 09, 2024 - 14:21 UTC

April 07, 2024 07:03 UTC

MAINT

about 1 hour

Smart CPQ – Fix Application Notice

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Start Time

April 07, 2024 07:03 UTC

Type MAINT
Affected Components

[B2B Platform] Smart Configure Price Quote - AU1

[B2B Platform] Smart Configure Price Quote - EU1

[B2B Platform] Smart Configure Price Quote - US2

Message

Smart CPQ – Fix Application Notice

Details

In progress - The maintenance of the following modules starts now :- Performance Quoting - Catalog / Configurator / Cart / Designer Apr 07, 2024 - 06:56 UTC

2024-04-17 04:05:34 UTC UTC

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2024-04-17 04:05:34 UTC UTC

STATUS

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2024-04-17 04:05:34 UTC UTC

STATUS

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2024-04-17 04:05:34 UTC UTC

STATUS

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2024-04-17 04:05:34 UTC UTC

STATUS

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StatusGator has over 1 year of PROS status history.

PROS Components and Services

View details of the current PROS status below.

Name

Status

Details

PROS AU1

UP See more

PROS AU2

UP See more

PROS EU1

UP See more

PROS EU2

UP See more

PROS EU3

UP See more

PROS EU4

UP See more

PROS EU5

UP See more

PROS Global

UP See more

PROS ME1

UP See more

PROS ME2

UP See more

PROS US1

UP See more

PROS US2

UP See more

PROS US3

UP See more

PROS US5

UP See more

PROS US6

UP See more

No outages or status changes in the last 24 hours

PROS status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our PROS Status Page Integration

PROS is an Email, Project Management, Chat, and Communications solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 280 outages that affected PROS users. When PROS publishes downtime on their status page, they do so across 50 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor PROS to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If PROS is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PROS is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PROS posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PROS enters a pre-planned maintenance window, keeping you up to date.

Since PROS publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PROS posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PROS has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PROS has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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