Is Vtex down?
Current Vtex status is UP

We checked the official Vtex Status Page 3 min. 58 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Vtex Outages and Issues

Follow the recent outages and downtime for Vtex in the table below.

Start Time

Type

Length

Message

Details

April 12, 2024 12:15 UTC

WARN

about 2 hours

See more
Start Time

April 12, 2024 12:15 UTC

Type WARN
Affected Components

Admin - Admin Operations

March 17, 2024 14:45 UTC

WARN

about 1 hour

See more
Start Time

March 17, 2024 14:45 UTC

Type WARN
Affected Components

Storefront - Store Framework

Storefront - Sales App

Storefront - 3rd Party Apps

Storefront - Portal/CMS

Storefront - FastStore

March 14, 2024 15:22 UTC

WARN

18 minutes

See more
Start Time

March 14, 2024 15:22 UTC

Type WARN
Affected Components

Admin - Admin Operations

Developer Tools - Master Data

Developer Tools - API Integrations

Checkout - Shipping Calculation

Storefront - 3rd Party Apps

February 27, 2024 05:00 UTC

MAINT

about 1 hour

See more
Start Time

February 27, 2024 05:00 UTC

Type MAINT
Affected Components

Storefront - Sales App

Storefront - 3rd Party Apps

Developer Tools - VTEX IO

Admin - Catalog Management

Storefront - Store Framework

Checkout - Payment Connectors

Admin - Content Management

Admin - Order Management

Admin - Marketplace Connectors

Admin - Admin Operations

February 09, 2024 15:00 UTC

WARN

5 minutes

See more
Start Time

February 09, 2024 15:00 UTC

Type WARN
Affected Components

Storefront - Portal/CMS

Checkout - Order Placement

2024-04-12 22:58:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-12 22:58:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-12 22:58:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-12 22:58:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-12 22:58:48 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Vtex History

StatusGator has about 2 years of Vtex status history.

Vtex Components and Services

View details of the current Vtex status below.

Name

Status

Details

Vtex 3rd Party Apps

UP See more

Vtex Admin Operations

UP See more

Vtex API Integrations

UP See more

Vtex Catalog Management

UP See more

Vtex Content Management

UP See more

Vtex FastStore

UP See more

Vtex Marketplace Connectors

UP See more

Vtex Master Data

UP See more

Vtex Order Management

UP See more

Vtex Order Placement

UP See more

Vtex Payment Connectors

UP See more

Vtex Payments Gateway

UP See more

Vtex Portal/CMS

UP See more

Vtex Pricing Calculation

UP See more

Vtex Sales App

UP See more

Vtex Shipping Calculation

UP See more

Vtex Store Framework

UP See more

Vtex VTEX IO

UP See more

1 status change in the last 24 hours

Vtex status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Vtex Outage and Status History

We've been monitoring Vtex outages since February 3, 2022.
Here's the history of service outages we've observed from the Vtex Status Page:

Instant enriched data from
3,580 status pages

About Our Vtex Status Page Integration

Vtex is a Marketing, Email, and Sales solution that StatusGator has been monitoring since February 2022. Over the past about 2 years, we have collected data on on more than 234 outages that affected Vtex users. When Vtex publishes downtime on their status page, they do so across 18 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Vtex to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Vtex incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Vtex is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Vtex is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Vtex posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Vtex enters a pre-planned maintenance window, keeping you up to date.

Vtex does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Vtex maintenance events into your unified calendar.

At this time, we do not collect status messages from the Vtex status page. If you need this capability, please be sure to reach out.

At this time, we do not collect detailed status updates from the Vtex status page. If you need this capability, please be sure to reach out.

Because Vtex has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Vtex Down?

Are you experiencing issues with Vtex? Sign up to receive notifications when Vtex publishes outages.

Vtex Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Vtex?

Sign up for StatusGator and see all historical information about Vtex outages and performance issues. Get free, instant notifications when Vtex goes down.