Is Atlassian Support down?
Current Atlassian Support status is UP

We checked the official Atlassian Support Status Page 27 sec. ago. Learn more
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Recent Atlassian Support Outages and Issues

Follow the recent outages and downtime for Atlassian Support in the table below.

Start Time

Type

Length

Message

Details

April 05, 2024 23:21 UTC

DOWN

about 1 hour

Unable to raise support tickets via Support Portal

See more
Start Time

April 05, 2024 23:21 UTC

Type DOWN
Affected Components

Ticketing

Support Portal

Message

Unable to raise support tickets via Support Portal

Details

Investigating - We are investigating issues with customers' ability to submit support tickets. We will provide updates here as we have them. If you have an urgent technical issue, you can reach out to us using the following email addresses:https://confluence.atlassian.com/support/contact-support-temporary-channel-950800787.html Apr 05, 2024 - 23:20 UTC

April 03, 2024 06:16 UTC

MAINT

about 7 hours

community.atlassian.com Scheduled Maintenance

See more
Start Time

April 03, 2024 06:16 UTC

Type MAINT
Affected Components

Community

Message

community.atlassian.com Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 03, 2024 - 06:15 UTC

March 24, 2024 14:01 UTC

MAINT

about 2 hours

confluence.atlassian.com Scheduled Maintenance

See more
Start Time

March 24, 2024 14:01 UTC

Type MAINT
Affected Components

Knowledge Base

Message

confluence.atlassian.com Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 24, 2024 - 14:00 UTC

March 20, 2024 06:46 UTC

MAINT

about 4 hours

community.atlassian.com Scheduled Maintenance

See more
Start Time

March 20, 2024 06:46 UTC

Type MAINT
Affected Components

Community

Message

community.atlassian.com Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 20, 2024 - 06:45 UTC

February 23, 2024 07:46 UTC

MAINT

about 4 hours

community.atlassian.com Scheduled Maintenance

See more
Start Time

February 23, 2024 07:46 UTC

Type MAINT
Affected Components

Community

Message

community.atlassian.com Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 23, 2024 - 07:45 UTC

2024-04-11 05:15:30 UTC UTC

STATUS

? minutes

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2024-04-11 05:15:30 UTC UTC

STATUS

? minutes

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2024-04-11 05:15:30 UTC UTC

STATUS

? minutes

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2024-04-11 05:15:30 UTC UTC

STATUS

? minutes

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2024-04-11 05:15:30 UTC UTC

STATUS

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StatusGator has over 4 years of Atlassian Support status history.

Atlassian Support Components and Services

View details of the current Atlassian Support status below.

Name

Status

Details

Atlassian Support API Docs

UP See more

Atlassian Support Blogs

UP See more

Atlassian Support Careers

UP See more

Atlassian Support Community

UP See more

Atlassian Support Content Delivery

UP See more

Atlassian Support Downloads Access

UP See more

Atlassian Support Knowledge Base

UP See more

Atlassian Support Preferences Center

UP See more

Atlassian Support Public Issues Tracker

UP See more

Atlassian Support Search

UP See more

Atlassian Support Ticketing

UP See more

Atlassian Support Training

UP See more

Support Portal

UP See more

No outages or status changes in the last 24 hours

Atlassian Support status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Atlassian Support Outage and Status History

We've been monitoring Atlassian Support outages since November 10, 2019.
Here's the history of service outages we've observed from the Atlassian Support Status Page:

Instant enriched data from
3,580 status pages

About Our Atlassian Support Status Page Integration

Atlassian Support is a Productivity solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 205 outages that affected Atlassian Support users. When Atlassian Support publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Atlassian Support to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Atlassian Support incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Atlassian Support is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Atlassian Support is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Atlassian Support posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Atlassian Support enters a pre-planned maintenance window, keeping you up to date.

Since Atlassian Support publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Atlassian Support posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Atlassian Support has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Atlassian Support has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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