Is Branch down?
Current Branch status is UP

We checked the official Branch Status Page 1 min. 36 sec. ago. Learn more
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Recent Branch Outages and Issues

Follow the recent outages and downtime for Branch in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 06:55 UTC

WARN

about 13 hours

Discrepancy with SKAN attributed data

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Start Time

March 22, 2024 06:55 UTC

Type WARN
Affected Components

Export API

Message

Discrepancy with SKAN attributed data

Details

Investigating - Starting 7th March 2024, customers would observe incorrect SKAN-attributed data on the Branch dashboard. Any data that includes SKAN-attributed data exported during this time might also include incorrect data. Our Engineering team is actively working on fixing this issue. Mar 21, 2024 - 23:54 PDT

March 18, 2024 14:25 UTC

WARN

about 1 hour

Dashboard Inaccessible

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Start Time

March 18, 2024 14:25 UTC

Type WARN
Affected Components

Dashboard

Message

Dashboard Inaccessible

Details

Investigating - We are observing an issue with our Dashboard Service. Users might see latency with the Dashboard loading or face an error while trying to access the Branch Dashboard. Our Engineering Teams are actively Investigating. Mar 18, 2024 - 07:20 PDT

February 27, 2024 21:05 UTC

MAINT

less than a minute

Planned upgrade to our app configuration and link creation services

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Start Time

February 27, 2024 21:05 UTC

Type MAINT
Affected Components

Dashboard

Message

Planned upgrade to our app configuration and link creation services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 27, 2024 - 13:00 PST

February 21, 2024 16:05 UTC

WARN

25 minutes

Links issue

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Start Time

February 21, 2024 16:05 UTC

Type WARN
Affected Components

Link Redirection

Message

Links issue

Details

Investigating - As of 5:35am PST we are investigating an issue with links and link redirection Feb 21, 2024 - 08:05 PST

February 20, 2024 05:40 UTC

WARN

about 2 hours

Attribution data missing for custom events on the Branch dashboard

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Start Time

February 20, 2024 05:40 UTC

Type WARN
Affected Components

Dashboard

Message

Attribution data missing for custom events on the Branch dashboard

Details

Investigating - As of 7.30 PM PT we are facing issues displaying custom event metrics on the dashboard. Users might see incorrect null values for custom events. Our Engineering team is currently investigating. Feb 19, 2024 - 21:39 PST

2024-03-23 02:58:07 UTC UTC

STATUS

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2024-03-23 02:58:07 UTC UTC

STATUS

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2024-03-23 02:58:07 UTC UTC

STATUS

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2024-03-23 02:58:07 UTC UTC

STATUS

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2024-03-23 02:58:07 UTC UTC

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StatusGator has over 5 years of Branch status history.

Branch Components and Services

View details of the current Branch status below.

Name

Status

Details

Branch API

UP See more

Branch Dashboard

UP See more

Branch Deep Linking

UP See more

Branch Export API

UP See more

Branch Journeys

UP See more

Branch Link Redirection

UP See more

Branch Webhooks

UP See more

1 status change in the last 24 hours

Branch status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 12 hours

  • Warn: 13 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Branch Outage and Status History

We've been monitoring Branch outages since August 6, 2018.
Here's the history of service outages we've observed from the Branch Status Page:

Instant enriched data from
3,570 status pages

About Our Branch Status Page Integration

Branch is an Analytics solution that StatusGator has been monitoring since August 2018. Over the past over 5 years, we have collected data on on more than 182 outages that affected Branch users. When Branch publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Branch to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,000 notifications to our users about Branch incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Branch is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Branch is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Branch posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Branch enters a pre-planned maintenance window, keeping you up to date.

Since Branch publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Branch posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Branch has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Branch has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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