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Current Clearbit status is UP

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Recent Clearbit Outages and Issues

Follow the recent outages and downtime for Clearbit in the table below.

Start Time

Type

Length

Message

Details

March 12, 2024 16:30 UTC

WARN

15 minutes

HubSpot is currently unavailable for some customers

See more
Start Time

March 12, 2024 16:30 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - HubSpot Sync

Message

HubSpot is currently unavailable for some customers

Details

Monitoring - We're addressing the issue that impacted HubSpot availability beginning at 11:33 AM EDT (UTC -04:00) on Mar 12, 2024. We're monitoring performance closely to ensure the software recovers properly. Mar 12, 2024 - 09:28 PDT

March 12, 2024 16:15 UTC

DOWN

15 minutes

HubSpot is currently unavailable for some customers

See more
Start Time

March 12, 2024 16:15 UTC

Type DOWN
Affected Components

Clearbit Data Activation Platform - HubSpot Sync

Message

HubSpot is currently unavailable for some customers

Details

Investigating - HubSpot is currently unavailable for some users. This outage impacts Clearbit users who authenticate via a HubSpot login and impacts the HubSpot CRM integration. We're investigating the cause of this issue, and we'll update this page when we have more information. Mar 12, 2024 - 09:14 PDT

February 10, 2024 14:05 UTC

MAINT

about 5 hours

Scheduled maintenance

See more
Start Time

February 10, 2024 14:05 UTC

Type MAINT
Affected Components

Clearbit Data Activation Platform - Platform UI

Dashboard

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - HubSpot Sync

Clearbit Data Activation Platform - Forms

Watchlist API

Discovery API

Integrations - Hubspot Form Shortening

Batch

Reveal API

Prospector API

Connect

Webhooks

Enrichment API - Company API

Enrichment API - Person API

Integrations - Marketo

Integrations - Hubspot

Integrations - Segment

Clearbit Data Activation Platform - API

Message

Scheduled maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 10, 2024 - 06:00 PST

February 07, 2024 00:20 UTC

WARN

2 days

Page View Alerts Delayed

See more
Start Time

February 07, 2024 00:20 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Platform UI

Message

Page View Alerts Delayed

Details

Monitoring - A fix has been implemented and we are monitoring the results. Feb 06, 2024 - 10:46 PST

February 05, 2024 17:10 UTC

WARN

1 day

Degraded performance for Clearbit Platform UI

See more
Start Time

February 05, 2024 17:10 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Platform UI

Message

Degraded performance for Clearbit Platform UI

Details

Identified - The issue has been identified and a fix is being implemented. Feb 05, 2024 - 09:09 PST

January 25, 2024 22:15 UTC

WARN

11 days

Page View Alerts Delayed

See more
Start Time

January 25, 2024 22:15 UTC

Type WARN
Affected Components

Webhooks

Message

Page View Alerts Delayed

Details

Identified - We have identified an issue where some Alerts based on page view data are delayed. Jan 25, 2024 - 14:13 PST

December 13, 2023 21:20 UTC

WARN

8 days

Experiencing Issues with Audiences

See more
Start Time

December 13, 2023 21:20 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Platform UI

Webhooks

Message

Experiencing Issues with Audiences

Details

Investigating - We have identified an issue with audience building. In some cases results are not following the configured criteria. Alerts may be delayed. We are working to identify the root cause and bring performance back to normal. Dec 13, 2023 - 13:19 PST

November 29, 2023 19:50 UTC

WARN

about 3 hours

Batch Reports Not Accessible

See more
Start Time

November 29, 2023 19:50 UTC

Type WARN
Affected Components

Batch

Message

Batch Reports Not Accessible

Details

Identified - The issue has been identified and a fix is being implemented. Nov 29, 2023 - 11:47 PST

October 31, 2023 20:30 UTC

DOWN

10 minutes

Platform down

See more
Start Time

October 31, 2023 20:30 UTC

Type DOWN
Affected Components

Clearbit Data Activation Platform - API

Clearbit Data Activation Platform - Platform UI

Clearbit Data Activation Platform - Forms

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - HubSpot Sync

Dashboard

Message

Platform down

Details

Investigating - We are currently investigating this issue. Oct 31, 2023 - 13:27 PDT

September 19, 2023 01:45 UTC

WARN

2 days

Data Processing Delays

See more
Start Time

September 19, 2023 01:45 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - Forms

Clearbit Data Activation Platform - HubSpot Sync

Webhooks

Clearbit Data Activation Platform - Platform UI

Clearbit Data Activation Platform - API

Enrichment API - Company API

Enrichment API - Person API

Integrations - Marketo

Integrations - Hubspot

Integrations - Hubspot Form Shortening

Integrations - Segment

Dashboard

Batch

Reveal API

Watchlist API

Discovery API

Prospector API

Connect

Message

Data Processing Delays

Details

Investigating - Due to the multi regions and multi services outage of AWS we are experiencing delays in the data processing. Sep 18, 2023 - 18:42 PDT

September 12, 2023 21:30 UTC

WARN

about 3 hours

Audience Alert Delay

See more
Start Time

September 12, 2023 21:30 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Platform UI

Message

Audience Alert Delay

Details

Monitoring - We’re investigating an issue where audience alerts are not being delivered to some customers. We are working to identify the root cause and bring performance back to normal. Sep 12, 2023 - 14:27 PDT

September 06, 2023 22:45 UTC

WARN

about 2 hours

Slowness on Clearbit Platform

See more
Start Time

September 06, 2023 22:45 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Platform UI

Clearbit Data Activation Platform - Forms

Clearbit Data Activation Platform - HubSpot Sync

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - API

Message

Slowness on Clearbit Platform

Details

Investigating - We are currently investigating this issue. Sep 06, 2023 - 15:42 PDT

September 06, 2023 17:55 UTC

WARN

about 2 hours

Elevated API Response Times

See more
Start Time

September 06, 2023 17:55 UTC

Type WARN
Affected Components

Webhooks

Clearbit Data Activation Platform - Platform UI

Clearbit Data Activation Platform - Forms

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - HubSpot Sync

Clearbit Data Activation Platform - API

Enrichment API - Company API

Enrichment API - Person API

Integrations - Marketo

Integrations - Hubspot

Integrations - Hubspot Form Shortening

Integrations - Segment

Batch

Reveal API

Watchlist API

Discovery API

Prospector API

Connect

Message

Elevated API Response Times

Details

Investigating - All APIs and Enrichment backfills are currently seeing elevated response times. We are investigating the issue. Sep 06, 2023 - 10:54 PDT

September 01, 2023 00:10 UTC

WARN

about 1 hour

Enrichment Delays - Integrations and Webhooks

See more
Start Time

September 01, 2023 00:10 UTC

Type WARN
Affected Components

Clearbit Data Activation Platform - Salesforce Sync

Clearbit Data Activation Platform - HubSpot Sync

Enrichment API - Person API

Integrations - Marketo

Integrations - Hubspot

Integrations - Segment

Message

Enrichment Delays - Integrations and Webhooks

Details

Investigating - We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal. Aug 31, 2023 - 17:05 PDT

August 30, 2023 21:55 UTC

WARN

about 1 hour

Metrics on the Clearbit dashboard aren’t displaying for some users

See more
Start Time

August 30, 2023 21:55 UTC

Type WARN
Affected Components

Dashboard

Message

Metrics on the Clearbit dashboard aren’t displaying for some users

Details

Investigating - We’re investigating an issue where metrics that would be visible on the Clearbit platform dashboard are missing. We believe this is limited to an UI display issue and the underlying data is not impacted. Aug 30, 2023 - 14:53 PDT

Clearbit Components and Services

View details of the current Clearbit status below.

Name

Status

Details

Clearbit API

UP See more

Clearbit Batch

UP See more

Clearbit Company API

UP See more

Clearbit Connect

UP See more

Clearbit Dashboard

UP See more

Clearbit Discovery API

UP See more

Clearbit Forms

UP See more

Clearbit Hubspot

UP See more

Clearbit Hubspot Form Shortening

UP See more

Clearbit HubSpot Sync

UP See more

Clearbit Marketo

UP See more

Clearbit Person API

UP See more

Clearbit Platform UI

UP See more

Clearbit Prospector API

UP See more

Clearbit Reveal API

UP See more

Clearbit Salesforce Sync

UP See more

Clearbit Segment

UP See more

Clearbit Watchlist API

UP See more

Clearbit Webhooks

UP See more

2 status changes in the last 24 hours

Clearbit status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 15 minutes

  • Down: 15 minutes

  • Maintenance: 0 minutes

Clearbit Outage and Status History

We've been monitoring Clearbit outages since March 9, 2015.
Here's the history of service outages we've observed from the Clearbit Status Page:

Instant enriched data from
3,570 status pages

About Our Clearbit Status Page Integration

Clearbit is a Marketing solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 431 outages that affected Clearbit users. When Clearbit publishes downtime on their status page, they do so across 19 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Clearbit to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular marketing services monitored on our platform. We've sent more than 700 notifications to our users about Clearbit incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Clearbit is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Clearbit is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Clearbit posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Clearbit enters a pre-planned maintenance window, keeping you up to date.

Since Clearbit publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Clearbit posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Clearbit has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Clearbit has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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