Is commercetools down?
Current commercetools status is UP

We checked the official commercetools Status Page 2 min. 50 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent commercetools Outages and Issues

Follow the recent outages and downtime for commercetools in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 15:38 UTC

WARN

30 minutes

API hub issues

See more
Start Time

April 09, 2024 15:38 UTC

Type WARN
Affected Components

Australia (Google Cloud) - Frontend: Delivery & API hub

North America (Google Cloud) - Frontend: Delivery & API hub

Europe (Google Cloud) - Frontend: Delivery & API hub

Message

API hub issues

Details

We're currently having issues affecting multiple customers on the backend for Fronted product. This results in intermittent errors loading the websites.

Our teams are currently investigating and looking for a solution.

February 27, 2024 10:57 UTC

WARN

about 5 hours

See more
Start Time

February 27, 2024 10:57 UTC

Type WARN
Affected Components

Europe (Google Cloud) - Composable Commerce: APIs

February 20, 2024 13:52 UTC

WARN

30 minutes

Indexing delay Search - GCP North America

See more
Start Time

February 20, 2024 13:52 UTC

Type WARN
Affected Components

North America (Google Cloud) - Composable Commerce: APIs

North America (Google Cloud) - Composable Commerce: Merchant Center

Message

Indexing delay Search - GCP North America

Details

Our monitoring infrastructure is reporting errors which are increasing delays in updating search indexes.
Affected services

* Product projection search
* Product search in Merchant Center
* Order Search
* Customer search

We are investigating.

February 08, 2024 13:07 UTC

WARN

about 2 hours

Merchant Centre Order search processing delay in GCP EU

See more
Start Time

February 08, 2024 13:07 UTC

Type WARN
Affected Components

Europe (Google Cloud) - Composable Commerce: Merchant Center

Message

Merchant Centre Order search processing delay in GCP EU

Details

The Merchant Center order search list will currently not display the latest orders from around 8am UTC.
The team is working on a fix however it may take some time for the background processing to catch up.

As a work around please revert to using the old order list. (link at the top of the order search page)

January 27, 2024 12:47 UTC

WARN

15 minutes

Elevated API Error Rates - GCP Europe

See more
Start Time

January 27, 2024 12:47 UTC

Type WARN
Affected Components

Europe (Google Cloud) - Composable Commerce: APIs

Message

Elevated API Error Rates - GCP Europe

Details

We're experiencing an elevated level of 5xx errors on our APIs.
Various endpoints affected are:

We are currently looking into this issue.

2024-04-10 19:48:03 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 19:48:03 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 19:48:03 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 19:48:03 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-10 19:48:03 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More commercetools History

StatusGator has almost 4 years of commercetools status history.

commercetools Components and Services

View details of the current commercetools status below.

Name

Status

Details

commercetools Composable Commerce: APIs

UP See more

commercetools Composable Commerce: Merchant Center

UP See more

commercetools Frontend: CI / CD Pipeline

UP See more

commercetools Frontend: Delivery & API hub

UP See more

commercetools Frontend: Studio

UP See more

No outages or status changes in the last 24 hours

commercetools status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

commercetools Outage and Status History

We've been monitoring commercetools outages since April 27, 2020.
Here's the history of service outages we've observed from the commercetools Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our commercetools Status Page Integration

commercetools is an eCommerce solution that StatusGator has been monitoring since April 2020. Over the past almost 4 years, we have collected data on on more than 129 outages that affected commercetools users. When commercetools publishes downtime on their status page, they do so across 21 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor commercetools to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about commercetools incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If commercetools is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when commercetools is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

commercetools posts separate notifications for planned maintenance work. StatusGator will notify subscribers when commercetools enters a pre-planned maintenance window, keeping you up to date.

commercetools does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate commercetools maintenance events into your unified calendar.

When commercetools posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When commercetools has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because commercetools has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

commercetools Down?

Are you experiencing issues with commercetools? Sign up to receive notifications when commercetools publishes outages.

commercetools Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,590 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of commercetools?

Sign up for StatusGator and see all historical information about commercetools outages and performance issues. Get free, instant notifications when commercetools goes down.