Is HelpDocs down?
Current HelpDocs status is UP

If HelpDocs is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when HelpDocs is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

HelpDocs posts separate notifications for planned maintenance work. StatusGator will notify subscribers when HelpDocs enters a pre-planned maintenance window, keeping you up to date.

HelpDocs does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate HelpDocs maintenance events into your unified calendar.

When HelpDocs posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

At this time, we do not collect detailed status updates from the HelpDocs status page. If you need this capability, please be sure to reach out.

Because HelpDocs has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.