Follow the recent outages and downtime for Helpshift in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
March 24, 2024 21:01 UTC |
MAINT |
about 3 hours |
LanguageAI maintenance on Sunday, March 24th (9pm-midnight GMT) |
See more
|
|||||
March 21, 2024 13:11 UTC |
WARN |
about 1 hour |
Dashboard and Bots performance degraded |
See more
|
|||||
March 21, 2024 13:06 UTC |
WARN |
5 minutes |
Dashboard and Bots performance degraded |
See more
|
|||||
March 21, 2024 12:51 UTC |
WARN |
15 minutes |
Dashboard and Bots performance degraded |
See more
|
|||||
March 21, 2024 12:37 UTC |
WARN |
14 minutes |
Dashboard and Bots performance degraded |
See more
|
|||||
2024-03-25 04:40:18 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-03-25 04:40:18 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-03-25 04:40:18 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-03-25 04:40:18 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-03-25 04:40:18 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Sign Up for More Helpshift History
StatusGator has almost 4 years of Helpshift status history.
View details of the current Helpshift status below.
Name |
Status |
Details |
---|---|---|
Helpshift Amazon Webservices datacenter #1 |
UP | See more |
Helpshift Amazon Webservices datacenter #2 |
UP | See more |
Helpshift Analytics Dashboard |
UP | See more |
Helpshift APIs |
UP | See more |
Helpshift Audit Trail |
UP | See more |
Helpshift Auto Assignment |
UP | See more |
Helpshift Bots |
UP | See more |
Helpshift Channel Integrations |
UP | See more |
Helpshift CSV Reports |
UP | See more |
Helpshift Email delivery |
UP | See more |
Helpshift Inbound email processing |
UP | See more |
Helpshift Issues Analytics API |
UP | See more |
Helpshift Language AI |
UP | See more |
Helpshift Management Portal |
UP | See more |
Helpshift Mobile SDK |
UP | See more |
Helpshift PowerBi |
UP | See more |
Helpshift Predict |
UP | See more |
Helpshift Pre-issue flow |
UP | See more |
Helpshift Push Notifications |
UP | See more |
Helpshift Quick Replies |
UP | See more |
Helpshift Salesforce Sync |
UP | See more |
Helpshift Smart Intents |
UP | See more |
Helpshift Time Based Automation |
UP | See more |
Helpshift Web Chat |
UP | See more |
Helpshift Webhooks |
UP | See more |
Helpshift Web Support Page |
UP | See more |
Helpshift status, last 24 hours:
Up: 21 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 3 hours
We've been monitoring Helpshift outages since May 18, 2020.
Here's the history of service outages we've observed from the Helpshift Status Page:
Helpshift is an APIs, CRM, IT, and Project Management solution that StatusGator has been monitoring since May 2020. Over the past almost 4 years, we have collected data on on more than 368 outages that affected Helpshift users. When Helpshift publishes downtime on their status page, they do so across 26 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Helpshift to get notified when it's down, is under maintenance, or has an outage. We've sent more than 300 notifications to our users about Helpshift incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Helpshift is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Helpshift is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Helpshift posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Helpshift enters a pre-planned maintenance window, keeping you up to date.
Since Helpshift publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Helpshift posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Helpshift has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Helpshift has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!
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