Is JumpCloud down?
Current JumpCloud status is UP

We checked the official JumpCloud Status Page 1 min. 48 sec. ago. Learn more
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Recent JumpCloud Outages and Issues

Follow the recent outages and downtime for JumpCloud in the table below.

Start Time

Type

Length

Message

Details

April 16, 2024 16:43 UTC

WARN

5 minutes

Increased error rates on Admin Portal

See more
Start Time

April 16, 2024 16:43 UTC

Type WARN
Affected Components

Admin Console

Message

Increased error rates on Admin Portal

Details

Investigating - We are currently investigating increased error rates and failures to load the Admin Portal. We will update this incident as we know more. Apr 16, 2024 - 10:42 MDT

April 03, 2024 15:23 UTC

WARN

30 minutes

Password Manager Increased Error Rates

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Start Time

April 03, 2024 15:23 UTC

Type WARN
Affected Components

Password Manager

Message

Password Manager Increased Error Rates

Details

Investigating - We are currently experiencing increased error rates with Password Manager backend systems. We will update this issue as we know more. Apr 03, 2024 - 09:21 MDT

April 02, 2024 07:48 UTC

WARN

about 3 hours

Degraded RADIUS Service in the US East 1 Region

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Start Time

April 02, 2024 07:48 UTC

Type WARN
Affected Components

RADIUS

Message

Degraded RADIUS Service in the US East 1 Region

Details

Investigating - We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues currently, and will update the status event once resolved. Apr 02, 2024 - 01:44 MDT

March 26, 2024 14:43 UTC

WARN

about 4 hours

Degraded Agent Service - MFA

See more
Start Time

March 26, 2024 14:43 UTC

Type WARN
Affected Components

User Console

SSO

Message

Degraded Agent Service - MFA

Details

Update - We have recently discovered that this issue is also impacting Conditional Access Policies, resulting in users being unable to access Single Sign-On (SSO) apps and the User Portal when Conditional Policies related to Managed Devices are implemented. As a workaround, it is recommended to temporarily remove these policies while the team investigates these issues further. Mar 26, 2024 - 08:39 MDT

March 26, 2024 10:28 UTC

WARN

about 4 hours

Degraded Agent Service - MFA

See more
Start Time

March 26, 2024 10:28 UTC

Type WARN
Affected Components

Agent

Message

Degraded Agent Service - MFA

Details

Investigating - We're currently encountering an issue with PushMFA that's affecting device logins through this method. Fortunately, the majority of users can utilize TOTP as a viable workaround. Our team is actively investigating the issue to swiftly identify and resolve it. We appreciate your patience and understanding during this time. Mar 26, 2024 - 04:27 MDT

2024-04-17 02:25:33 UTC UTC

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2024-04-17 02:25:33 UTC UTC

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2024-04-17 02:25:33 UTC UTC

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2024-04-17 02:25:33 UTC UTC

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2024-04-17 02:25:33 UTC UTC

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Sign Up for More JumpCloud History

StatusGator has about 7 years of JumpCloud status history.

JumpCloud Components and Services

View details of the current JumpCloud status below.

Name

Status

Details

JumpCloud Active Directory Integration

UP See more

JumpCloud Admin Console

UP See more

JumpCloud Agent

UP See more

JumpCloud Android EMM

UP See more

JumpCloud Chat Support

UP See more

JumpCloud Cloudflare CDN/Cache

UP See more

JumpCloud Cloudflare Cloudflare Firewall

UP See more

JumpCloud Commands

UP See more

JumpCloud Directory Insights

UP See more

JumpCloud General Access API

UP See more

JumpCloud G Suite Integration

UP See more

JumpCloud LDAP

UP See more

JumpCloud MDM

UP See more

JumpCloud Multi-Tenant Portal (MTP)

UP See more

JumpCloud Office 365 Integration

UP See more

JumpCloud Password Manager

UP See more

JumpCloud Payment and Billing

UP See more

JumpCloud Phone Support

UP See more

JumpCloud Policy Management

UP See more

JumpCloud Premium Support Services

UP See more

JumpCloud RADIUS

UP See more

JumpCloud Remote Assist

UP See more

JumpCloud SCIM

UP See more

JumpCloud Security Advisories

UP See more

JumpCloud Security Notifications

UP See more

JumpCloud Software Management

UP See more

JumpCloud SSO

UP See more

JumpCloud Support.jumpcloud.com

UP See more

JumpCloud System Insights

UP See more

JumpCloud User Console

UP See more

JumpCloud User Import from CSV

UP See more

JumpCloud Workday Import

UP See more

JumpCloud www.jumpcloud.com

UP See more

TOTP / MFA / JumpCloud Protect

UP See more

1 status change in the last 24 hours

JumpCloud status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 5 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

JumpCloud Outage and Status History

We've been monitoring JumpCloud outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Status Page:

Instant enriched data from
3,580 status pages

About Our JumpCloud Status Page Integration

JumpCloud is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past about 7 years, we have collected data on on more than 721 outages that affected JumpCloud users. When JumpCloud publishes downtime on their status page, they do so across 34 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 12,500 notifications to our users about JumpCloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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