Is Pantheon down?
Current Pantheon status is UP

We checked the official Pantheon Status Page 3 min. 28 sec. ago. Learn more
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Recent Pantheon Outages and Issues

Follow the recent outages and downtime for Pantheon in the table below.

Start Time

Type

Length

Message

Details

March 25, 2024 19:00 UTC

WARN

about 8 hours

Intermittent site errors in the Canada region

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Start Time

March 25, 2024 19:00 UTC

Type WARN
Affected Components

Customer Sites

Message

Intermittent site errors in the Canada region

Details

Investigating - Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information. Mar 25, 2024 - 11:56 PDT

March 20, 2024 19:50 UTC

WARN

about 4 hours

Intermittent site errors

See more
Start Time

March 20, 2024 19:50 UTC

Type WARN
Affected Components

Workflow Operations

Customer Sites

Message

Intermittent site errors

Details

Investigating - Internal monitoring has detected elevated error levels for site application responses. We are actively investigating this at the highest priority and will update as soon as we have more information. Impacts are slow loading pages, application did not respond in time and 500 error response codes. Mar 20, 2024 - 12:46 PDT

March 15, 2024 18:10 UTC

WARN

about 2 hours

Degraded Application and Dashboard Performance

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Start Time

March 15, 2024 18:10 UTC

Type WARN
Affected Components

Customer Sites

Dashboard

Workflow Operations

Terminus Operations

Message

Degraded Application and Dashboard Performance

Details

Identified - We have detected degraded application performance on the platform and have identified an issue and are putting a fix in place now. Symptoms include 500 error response codes both for sites and the Pantheon dashboard.For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat or ticket. Mar 15, 2024 - 11:07 PDT

March 12, 2024 20:40 UTC

WARN

about 1 hour

Degraded Application Performance

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Start Time

March 12, 2024 20:40 UTC

Type WARN
Affected Components

Customer Sites

Message

Degraded Application Performance

Details

Monitoring - We have detected degraded application performance on the platform and are investigating the issue. This resulted in 500 level errors in about a 15 minute period. The issue has been identified and a fix has been implemented, and sites should now be responding as normal. For urgent issues, please contact support by opening a support ticket or chat. Mar 12, 2024 - 13:39 PDT

March 07, 2024 18:20 UTC

WARN

about 1 hour

Intermittent Dashboard errors

See more
Start Time

March 07, 2024 18:20 UTC

Type WARN
Affected Components

Dashboard

Message

Intermittent Dashboard errors

Details

Investigating - Internal monitoring has detected an issue affecting the Dashboard, leading to unavailability and errors. We are actively investigating this at the highest priority and will update as soon as we have more information.For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email helpdesk@pantheon.io Mar 07, 2024 - 10:16 PST

2024-03-26 11:16:54 UTC UTC

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2024-03-26 11:16:54 UTC UTC

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2024-03-26 11:16:54 UTC UTC

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2024-03-26 11:16:54 UTC UTC

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2024-03-26 11:16:54 UTC UTC

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StatusGator has about 8 years of Pantheon status history.

Pantheon Components and Services

View details of the current Pantheon status below.

Name

Status

Details

Pantheon Autopilot

UP See more

Pantheon Billing Operations

UP See more

Pantheon Customer Sites

UP See more

Pantheon Dashboard

UP See more

Pantheon Front-End Sites

UP See more

Pantheon Git

UP See more

Pantheon Global CDN

UP See more

Pantheon Site Certificate Provisioning

UP See more

Pantheon Spinup Operations

UP See more

Pantheon Support Chat

UP See more

Pantheon Support Tickets

UP See more

Pantheon Terminus Operations

UP See more

Pantheon Workflow Operations

UP See more

1 status change in the last 24 hours

Pantheon status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 16 hours

  • Warn: 8 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,570 status pages

About Our Pantheon Status Page Integration

Pantheon is a Web Hosting and Hosting solution that StatusGator has been monitoring since February 2016. Over the past about 8 years, we have collected data on on more than 1,183 outages that affected Pantheon users. When Pantheon publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Pantheon to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hosting services monitored on our platform. We've sent more than 8,500 notifications to our users about Pantheon incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pantheon is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pantheon is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pantheon posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon enters a pre-planned maintenance window, keeping you up to date.

Since Pantheon publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pantheon posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pantheon has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pantheon has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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