Is Redtail down?
Current Redtail status is UP

We checked the official Redtail Status Page 1 min. 34 sec. ago. Learn more
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Recent Redtail Outages and Issues

Follow the recent outages and downtime for Redtail in the table below.

Start Time

Type

Length

Message

Details

April 18, 2024 00:33 UTC

MAINT

about 2 hours

Maintenance Alert | Redtail Hosted Email Services

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Start Time

April 18, 2024 00:33 UTC

Type MAINT
Affected Components

Redtail Email

Message

Maintenance Alert | Redtail Hosted Email Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 17, 2024 - 17:30 PDT

April 13, 2024 00:33 UTC

MAINT

about 1 hour

Maintenance Alert | Redtail Hosted Email Services

See more
Start Time

April 13, 2024 00:33 UTC

Type MAINT
Affected Components

Redtail Email

Message

Maintenance Alert | Redtail Hosted Email Services

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 12, 2024 - 17:30 PDT

April 08, 2024 20:18 UTC

WARN

about 17 hours

Redtail Email Services | Delayed Inbound Email

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Start Time

April 08, 2024 20:18 UTC

Type WARN
Affected Components

Redtail Email

Message

Redtail Email Services | Delayed Inbound Email

Details

Monitoring - Some users have reported a continued issue with delayed incoming emails. At this time, some residual delays may be experienced as the system works through a high volume event following the previously resolved issue. We sincerely apologize for any negative impact to your day-to-day operations that may have resulted due to the identified issue. Apr 08, 2024 - 13:14 PDT

April 08, 2024 12:38 UTC

WARN

about 7 hours

Redtail Email Services | Delayed Inbound Email

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Start Time

April 08, 2024 12:38 UTC

Type WARN
Affected Components

Redtail Email

Message

Redtail Email Services | Delayed Inbound Email

Details

Monitoring - Some users have reported an issue with delayed incoming emails. Our Engineers have investigated the reported issue and verified an issue with our email gateway that was quickly resolved. Once the our Engineers took the necessary corrective measures, mail started flowing as expected. Some residual delays may be experienced as the system works through backlog of queued mail. We sincerely apologize for any negative impact to your day-to-day operations that may have resulted due to the identified issue. Apr 08, 2024 - 05:35 PDT

April 03, 2024 12:58 UTC

WARN

30 minutes

Redtail Email Issues

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Start Time

April 03, 2024 12:58 UTC

Type WARN
Affected Components

Redtail Email

Message

Redtail Email Issues

Details

Investigating - We are aware of email issues and have identified the issue. We are working toward resolution and it should be resolved shortly. Apr 03, 2024 - 05:53 PDT

2024-04-18 13:35:22 UTC UTC

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2024-04-18 13:35:22 UTC UTC

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2024-04-18 13:35:22 UTC UTC

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2024-04-18 13:35:22 UTC UTC

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2024-04-18 13:35:22 UTC UTC

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StatusGator has about 7 years of Redtail status history.

Redtail Components and Services

View details of the current Redtail status below.

Name

Status

Details

Redtail API (REST)

UP See more

Redtail Client Services

UP See more

Redtail CRM

UP See more

Redtail CRM Mobile

UP See more

Redtail Email

UP See more

Redtail Imaging

UP See more

Redtail Inbound Integrations/SSO

UP See more

Redtail Outbound Integrations

UP See more

Redtail Retriever Cloud

UP See more

Redtail Retriever for Tailwag

UP See more

Redtail Speak

UP See more

1 status change in the last 24 hours

Redtail status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 22 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 2 hours

Redtail Outage and Status History

We've been monitoring Redtail outages since March 3, 2017.
Here's the history of service outages we've observed from the Redtail Status Page:

Instant enriched data from
3,580 status pages

About Our Redtail Status Page Integration

Redtail is a Marketing, Email, and CRM solution that StatusGator has been monitoring since March 2017. Over the past about 7 years, we have collected data on on more than 404 outages that affected Redtail users. When Redtail publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Redtail to get notified when it's down, is under maintenance, or has an outage. We've sent more than 700 notifications to our users about Redtail incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Redtail is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Redtail is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Redtail posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Redtail enters a pre-planned maintenance window, keeping you up to date.

Since Redtail publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Redtail posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Redtail has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Redtail has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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