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Current Samanage status is WARN

We checked the official Samanage Status Page 4 min. 21 sec. ago. Learn more
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Recent Samanage Outages and Issues

Follow the recent outages and downtime for Samanage in the table below.

Start Time

Type

Length

Message

Details

April 09, 2024 20:11 UTC

WARN

ongoing

Service Desk Notifications sent via sendgrid.net

See more
Start Time

April 09, 2024 20:11 UTC

Type WARN
Affected Components

SolarWinds Service Desk [APAC] - Email Services (APAC)

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [EMEA] - Email services (EMEA)

Message

Service Desk Notifications sent via sendgrid.net

Details

Investigating - We have a ticket open with SendGrid, who handles our outbound emails.Workaround:If your organization enforces a DMARC policy for emails, you will need to apply the SPF and DKIM steps mentioned in the documentation below. https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/allowing-ip-addresses.htmEnsure that your network administrator allows the following IP addresses:US IP addresses:149.72.147.186167.89.101.239EU/AU IP addresses:167.89.99.179168.245.40.44We also recommend you allow our email links to ensure you receive links within emails sent by SWSD. These links come from the following domains:- samanage.com- emails.samanage.com- mailer.samanage.com- secure_mailer.samanage.com- Url944.samanage.com- Url3518.samanage.comIf you continue to get DMARC errors, we recommend enabling DKIM, too. For DKIM, we have a sender authentication option offered by our email vendor, Sendgrid, at no additional cost to you. This would allow us to send emails on behalf of your email domain and avoid DMARC errors. Please contact us at technicalsupport@solarwinds.com. Apr 09, 2024 - 16:10 EDT

April 07, 2024 07:01 UTC

MAINT

about 2 hours

Database Update on All Datacenters

See more
Start Time

April 07, 2024 07:01 UTC

Type MAINT
Affected Components

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

SolarWinds Service Desk [USA] - Application (North America)

Mobile Application - iOS

SolarWinds Service Desk [APAC] - Email Services (APAC)

SolarWinds Service Desk [APAC] - Application (APAC)

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [EMEA] - API (EMEA)

Mobile Application - Android

SolarWinds Service Desk [EMEA] - Application (EMEA)

SolarWinds Service Desk [EMEA] - Inventory (EMEA)

SolarWinds Service Desk [EMEA] - Email services (EMEA)

SolarWinds Service Desk [APAC] - API (APAC)

SolarWinds Service Desk [APAC] - Inventory (APAC)

Message

Database Update on All Datacenters

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 07, 2024 - 03:00 EDT

March 22, 2024 12:41 UTC

DOWN

about 1 hour

Service Desk Application Slowness

See more
Start Time

March 22, 2024 12:41 UTC

Type DOWN
Affected Components

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [USA] - Application (North America)

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

Message

Service Desk Application Slowness

Details

Update - We are continuing to investigate this issue. Mar 22, 2024 - 08:37 EDT

March 22, 2024 12:21 UTC

WARN

20 minutes

Service Desk Application Slowness

See more
Start Time

March 22, 2024 12:21 UTC

Type WARN
Affected Components

SolarWinds Service Desk [USA] - Email services

SolarWinds Service Desk [USA] - API

SolarWinds Service Desk [USA] - Inventory

Message

Service Desk Application Slowness

Details

Update - We are continuing to investigate this issue. Mar 22, 2024 - 08:18 EDT

March 22, 2024 12:16 UTC

WARN

5 minutes

Service Desk Application Slowness

See more
Start Time

March 22, 2024 12:16 UTC

Type WARN
Affected Components

SolarWinds Service Desk [USA] - Application (North America)

Message

Service Desk Application Slowness

Details

Update - We are continuing to investigate this issue. Mar 22, 2024 - 08:11 EDT

2024-04-11 01:55:03 UTC UTC

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2024-04-11 01:55:03 UTC UTC

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2024-04-11 01:55:03 UTC UTC

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2024-04-11 01:55:03 UTC UTC

STATUS

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2024-04-11 01:55:03 UTC UTC

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StatusGator has over 5 years of Samanage status history.

Samanage Components and Services

View details of the current Samanage status below.

Name

Status

Details

Samanage Android

UP See more

Samanage API

UP See more

Samanage API (APAC)

UP See more

Samanage API (EMEA)

UP See more

Samanage Application (APAC)

UP See more

Samanage Application (EMEA)

UP See more

Samanage Application (North America)

UP See more

Samanage Email services

WARN See more

Samanage Email Services (APAC)

WARN See more

Samanage Email services (EMEA)

WARN See more

Samanage Inventory

UP See more

Samanage Inventory (APAC)

UP See more

Samanage Inventory (EMEA)

UP See more

Samanage iOS

UP See more

Samanage Website & Blog

UP See more

No outages or status changes in the last 24 hours

Samanage status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Samanage Outage and Status History

We've been monitoring Samanage outages since August 9, 2018.
Here's the history of service outages we've observed from the Samanage Status Page:

Instant enriched data from
3,580 status pages

About Our Samanage Status Page Integration

Samanage is an IT solution that StatusGator has been monitoring since August 2018. Over the past over 5 years, we have collected data on on more than 273 outages that affected Samanage users. When Samanage publishes downtime on their status page, they do so across 15 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Samanage to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,300 notifications to our users about Samanage incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Samanage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Samanage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Samanage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samanage enters a pre-planned maintenance window, keeping you up to date.

Since Samanage publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Samanage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Samanage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Samanage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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