Follow the recent outages and downtime for Smooch in the table below.
Start Time |
Type |
Length |
Message |
Details |
|||||
---|---|---|---|---|---|---|---|---|---|
April 07, 2021 23:04 UTC |
MAINT |
about 12 hours |
WhatsApp Business API Clients Upgrade (US region only) |
See more
|
|||||
April 06, 2021 19:04 UTC |
MAINT |
about 12 hours |
WhatsApp Business API Clients Upgrade (EU region only) |
See more
|
|||||
March 29, 2021 23:04 UTC |
MAINT |
about 6 hours |
Sunshine Conversations US and EU regions database maintenance |
See more
|
|||||
March 15, 2021 13:09 UTC |
MAINT |
about 10 hours |
Sunshine Conversations US and EU platforms maintenance |
See more
|
|||||
February 22, 2021 14:04 UTC |
MAINT |
about 8 hours |
Sunshine Conversations US platform maintenance |
See more
|
|||||
2024-04-18 02:12:33 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-18 02:12:33 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-18 02:12:33 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-18 02:12:33 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more | |||||
2024-04-18 02:12:33 UTC UTC |
STATUS |
? minutes |
Sign in to view more status history. |
See more |
Smooch status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring Smooch outages since November 28, 2018.
Here's the history of service outages we've observed from the Smooch Status Page:
Smooch is a Marketing and Communications solution that StatusGator has been monitoring since November 2018. Over the past over 5 years, we have collected data on on more than 99 outages that affected Smooch users. When Smooch publishes downtime on their status page, they do so across 20 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor Smooch to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If Smooch is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Smooch is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Smooch posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smooch enters a pre-planned maintenance window, keeping you up to date.
Since Smooch publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When Smooch posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Smooch has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Smooch has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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