Is TOPdesk down?
Current TOPdesk status is UP

Investigating - We are currently experiencing problems on our BR1C01 hosting location. As a result your TOPdesk environment may not be available.We are aware of the problem and are working on a solution.Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 04 6022. Apr 22, 2024 - 10:54 CEST

Investigating - We are currently experiencing problems on our EU1 hosting location. As a result your TOPdesk environment may not be able to deliver emails.We are aware of the problem and are working on a solution.Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 04 2880. Apr 10, 2024 - 11:01 CEST

Update - Our messaging system continues to function, maintaining its standard functionality.Despite ongoing stability, the symptoms persist. Our team is actively investigating to identify the root cause. While services remain operational, we will keep monitoring the situation to ensure minimal disruption.Our developers are working to mitigate the symptoms and implement a permanent solution to address the underlying issue.If you have any questions or require support, please don't hesitate to reach out to us at https://my.topdesk.com/.We will continue to monitor the situation closely and provide updates as soon as they become available. Thank you for your patience and understanding. Mar 28, 2024 - 14:03 CET

Investigating - We are currently experiencing problems on the NL3 hosting location. As a result your action sequences might not work.We are aware of the problem and are working on a solution.Our apologies for the inconvenience.At the time of writing this we are not able to give you an estimate on when the problem will be resolved.We aim to update this status page every 30 minutes until the issue has been resolved. E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 03 9021. Mar 27, 2024 - 10:04 CET

Update - We are seeing increased number of messages in the queue in our message delivery system. This can result in a delayed execution of the action sequences and events.We are still looking for the root cause of this delay and are looking for a solution to resolve this issue.Further updates will be provided on this as soon as they become available. Mar 21, 2024 - 14:08 CET