Is OneDrive for Business down?
Current OneDrive for Business status is UP

Title: Asia Pacific region users' file related operations may fail within Microsoft Teams and OneDrive for Business

User impact: Users may be unable to open, download, or preview files within Microsoft Teams and OneDrive for Business.

More info: The impacted scenarios may include the following:

-Android and iOS users who are unable to preview Word and PowerPoint files in Microsoft Teams.
-Users who are unable to open .zip downloads in Microsoft Teams.
-Users who are unable to view PDF and image files shared with download disabled in Microsoft Teams desktop client and Microsoft Teams on the web.
-Users who are unable to view image files and HTML files in OneDrive for Business app and OneDrive for Business on the web.

Current status: We've been alerted to an issue in which users' file related operations for Microsoft Teams and OneDrive for Business are impacted. We've investigated into the issue and identified a deployment for one of our file operation services is causing impact. We're rolling back the offending deployment to remediate the impact.

Scope of impact: Users in Asia Pacific regions who are attempting to perform file related operations within Microsoft Teams may be impacted.

Start time: Thursday, June 13, 2024, at 12:30 AM UTC

Root cause: A deployment for one of our file operation services is causing impact.

Next update by: Thursday, June 13, 2024, at 8:00 AM UTC

Title: Some recently restored users may be unable to access their OneDrive for Business content

User impact: Recently restored users may be unable to access their OneDrive for Business content.

More info: We're reviewing internal telemetry logs to identify why recently restored users may be unable to access their OneDrive for Business content. We're particularly focused on investigating the UPN discrepancy admins see in the Microsoft 365 admin center to determine how this might relate to impact.

Current status: We're continuing our review of the internal telemetry logs and UPN values to identify the root cause and a strategy that remediates impact.

Scope of impact: Your organization is affected by this event, and any user attempting to access their OneDrive for Business content is impacted.

Next update by: Friday, May 17, 2024, at 10:00 PM UTC

Title: Some users may experience slow loading speeds or are unable to access OneDrive for Business content

User impact: Users may experience slow loading speeds or are unable to access OneDrive for Business content.

Current status: We've restored the previous version of the network infrastructure configuration, and our monitoring telemetry continues to indicate that the issue is subsequently resolved for the majority of users. We're monitoring for an extended period to ensure the problem is comprehensively addressed for all users.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Start time: Tuesday, April 23, 2024, at 9:00 PM UTC

Root cause: A recent feature update to internal network infrastructure configurations caused increased network latency, which resulted in slow loading speeds or access issues for OneDrive for Business content.

Next update by: Thursday, April 25, 2024, at 8:30 PM UTC

Title: Delays or problems loading OneDrive for Business content

User impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.

Current Status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within one hour.

Title: Users may be unable to access various Microsoft 365 services

User impact: Users may be unable to access various Microsoft 365 services.

More info: Specifically, users attempting access Microsoft 365 services that leverage SQL Database may be impacted. New connections to these databases may result in an error or timeout. Existing connections remain available to accept new requests; however, if those connections are terminated then re-established, they may experience errors.

Impacted services include but are not limited to:
- SharePoint Online
- OneDrive for Business
- Microsoft Intune

Current status: We've identified that a portion of our infrastructure is operating below optimal thresholds. We are actively redirecting impactged traffic to alternate systems to provide relief to users in an expedient manner. We're monitoring telemetry to confirm it resolves the impact.

Scope of impact: This issue may affect any users attempting to access various Microsoft 365 services.

Start time: Wednesday, April 3, 2024, at 11:03 PM UTC

Next update by: Thursday, April 4, 2024, at 2:00 AM UTC