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Is UserTesting down?
UserTesting is UP

Last checked from UserTesting official status page 2 min. 7 sec. ago

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UserTesting service health

This chart represents UserTesting service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more UserTesting status data.

Service is up
Potential issue
Likely issue

Top reported issues

View and upvote the most commonly reported issues to help us better indicate the service status.

  • Connectivity issue
  • Error message
  • Server not responding
  • Sign in problem
  • Service down
  • Slow performance
  • Unable to download
  • App not loading
  • Other

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Looking to track UserTesting downtime and outages?

  • Receive real-time status updates
  • Show on private or public status page
  • Keep your team informed
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UserTesting status history

We've been monitoring UserTesting outages since November 24, 2023. Here's the history of service outages we've observed from the UserTesting Status Page

60 days ago Today
Up
Down
Warn
Maintenance
Unknown

Recent UserTesting outages and issues

Follow the recent outages and downtime for UserTesting in the table below.

Incident Name Duration Started Severity
UserZoom Moderated - Android participant's audio missing during Mobile Moderated Sessions
1d 19h 55m
warn icon Warn
Age Criteria not working correctly for some studies
16h 40m
warn icon Warn
Unable to embed images into a question
17h 15m
warn icon Warn
Issues accessing studies and results for studies in EU region
5m
warn icon Warn
US Region - Issues loading the results for some studies
15m
warn icon Warn

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UserTesting components

View details of the current UserTesting status below.

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One App that has it all

Features covering most of your needs in monitoring and communicating outages or downtime.

Monitor UserTesting along with other services and websites

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StatusGator monitors over 4,000 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.

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Get notified on UserTesting status change

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StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.

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Show UserTesting on your status page

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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.

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About our UserTesting status page integration

UserTesting is a Video and Communications solution that StatusGator has been monitoring since November 2023. Over the past 11 months, we have collected data on on more than 16 outages that affected UserTesting users. When UserTesting publishes downtime on their status page, they do so across 24 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor UserTesting to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

  • Down Notifications

    If UserTesting is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warning Notifications

    Warn notifications are used when UserTesting is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Maintenance Notifications

    UserTesting posts separate notifications for planned maintenance work. StatusGator will notify subscribers when UserTesting enters a pre-planned maintenance window, keeping you up to date.

  • Status Messages

    When UserTesting posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When UserTesting has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because UserTesting has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Get notified about UserTesting outages

Stay updated with instant alerts for UserTesting outages by signing up now!

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Frequently Asked Questions

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