Status pages are a transparent and effective way to inform users of any downtime or incidents disrupting the company’s service. Without a status page, users are left in the dark, and support tickets pile up, affecting your relationship with them and their trust. That’s why having a status page is essential for a business in 2024. By showing your current status and incident history or previous...
A well-crafted status page is designed to save you time, energy, and resources when communicating service irregularities. Instead of fielding thousands of support requests when you experience an outage, a status page provides a self-service way for your customers to get up-to-the-minute information about any current downtime. It also allows you to proactively communicate maintenance and other...