One to One Plus is a cloud-based, all-in-one software solution, tailored specifically to K-12 institutions. They provide a comprehensive suite of integrated IT asset management (ITAM), help desk software, and inventory management. As they describe on their website, they are “designed for K-12, built by K-12,” and appear to have been started by tech directors working in K12.
We explored what ticketing and ITAM solutions are available for K-12 and school districts as an alternative to One To One Plus. If you’re looking for one, you may be interested in a StatusGator.
StatusGator is a monitoring tool made specifically for K-12. It provides a status page to communicate the status of all the school’s cloud providers on a single page. With StatusGator, school tech support staff can keep teachers, staff, and students informed about any outages and reduce support ticket burden by quickly communicating known issues.
Top Alternatives to One To One Plus in 2023
To help you decide on an alternative to One To One Plus, we explored the 10 best One To One Plus alternatives in 2023 and provided an overview below. We aim to help school IT system admins make informed decisions about which platforms are best for their institutions.
For our top 10 One To One Plus alternatives in 2023, take a look below.
- Incident IQ
- Brightly Software (Education)
- Vizor Cloud
- EZO Asset Sonar
- Frontline Education
One To One Plus Alternative #1 – AdminRemix
AdminRemix is all about ease of use, with many reviews reporting it to be a straightforward and user-friendly platform. Over 350 school districts trust them. They offer four different ITAM services, one of which is called AssetRemix, which is specific to K-12 institutions. This software combines asset management and ticketing software.
Highlighted features: AssetRemix focuses on efficient check-in and check-out of assets, real-time asset accountability, and custom reporting. Unlike OneToOnePlus, it lacks integrated help desk software but instead offers an email ticketing system for users to create tickets quickly. The platform prioritizes security, offers third-party integrations, and supports seamless data transfer. This makes it a flexible versatile choice for asset management in K-12 institutions who want a simple, email-based help desk.
Pricing information: Managing less than 5,000 assets will cost $59.99 per month. 10,000 assets or less will cost up to $149.99 per month. For more than 10,000 assets, users will have to contact AdminRemix. A help desk agent costs $30 per month.
One To One Plus Alternative #2 – Incident IQ
Incident IQ is one of the most popular asset management platforms used at K-12 schools. They are trusted by various school districts, including Comal ISD (TX), Fayette County Public Schools (GA), Hillsboro SD (OR), and many more.
Highlighted features: IncidentIQ streamlines school device management with a user-friendly check-in and check-out system, facilitating device tracking and access to asset history. It also features smart auditing tools for efficient accountability through automation and scanning. Additionally, its integrated help desk software, similar to One To One Plus, empowers users to submit tickets through a self-service portal, and then the ticket is automatically enhanced if there’s additional data like emails in connection to the ticket. Customizable fields and ticket analytics provide valuable insights to administrators and IT staff, streamlining support processes and improving overall efficiency.
Pricing information: Prices are based on student enrollment, not assets. According to their page, prices include unlimited assets and technician seats. Users have to contact IncidentIQ customer service or sales to get a quote for their K-12 district.
One To One Plus Alternative #3 – Brightly
Similar to some One To One Plus alternatives such as Admin Remix, Brightly offers a range of management solutions and products that are not all specific to K12 schools. Despite this, their products are often used in educational institutions. The IT asset management solution is designed to offer easy tracking of IT assets across schools and districts. Over 7K educational institutions, including public K-12 schools, and private and college campuses use Brightly to resolve challenges specific to the educational sector.
Highlighted features: Their services encompass four solutions – Asset Essentials, Predictor, Event Manager, and Energy Manager. Together, these solutions aim to facilitate budget management, make decisions on whether to fix or replace an asset and predict asset health in the future.
Pricing information: For education, it appears Asset Essentials and Predictor are the two most popular products. There is no free trial, and a setup fee is required. No pricing information is available as it is calculated individually, depending on the institution and its needs.
One To One Plus Alternative #4 – SysAid
SysAid sells a range of ITSM solutions for a variety of spheres. Unlike One To One Plus, their primary service is help desk management and ticket automation which has an IT asset management built-in. SysAid is popular among the university admins, but K-12 schools often use SysAid too. As their website says – “more automation, less repetition” is the main focus of their product, as it aims to make asset management straightforward with automation.
Highlighted features: SysAid offers a 24/7 self-service platform with automated workflows for students and staff. Their help desk features include ticket sorting, task management, and self-service password resets to simplify IT processes. SysAid integrates asset management software and offers solutions of its own that include inventory tracking and automated workflows.
Pricing information: No insight is given into pricing, only an option to submit an email and receive a quote or contact the sales team. There is a free trial available, as well as a basic edition and a complete edition.
One To One Plus Alternative #5 – Vizor Cloud
Vizor Cloud offers management solutions and services, one of which is IT asset management software specific to K-12 institutions. Using the Vizor interface, schools can manage all their assets from a single place. Users can manage 1:1 programs and track asset repairs and costs with ease. Unlike One To One Plus, help desk software is offered separately.
Alongside this, Vizor Cloud offers a variety of asset management solutions. Some solutions are specific to certain platforms, such as Intune, Microsoft Configuration Manager (ConfigMgr), and PowerSchool. Others include iPad management and Chromebook management. Specific device management software is not common amongst One To One Plus competitors.
Highlighted features: Vizor Cloud offers ITAM tailored for K-12, and school districts, providing inventory tracking, mass device allocation, and repair cost management. Their 1:1 management system includes barcode check-in and check-out, a user-friendly self-service portal for device distribution, and enhanced security with role-specific logins. While help desk software is separate, it features a user self-service portal, knowledge base, and email-to-ticket conversion for streamlined ticket submission.
Pricing information: The price depends on the type of organization and modules the customer plans to use. To learn more, Vizor Cloud offers to get a quote.
One To One Plus Alternative #6 – EZO Asset Sonar
EZO Asset Sonar offers cloud-based asset tracking, audit trails, and maintenance scheduling. Their IT asset management software is a K-12-specific all-in-one management system. Users report that its dynamic dashboard provides a clear view of the asset lifecycle, making management more straightforward and more effective.
Highlighted features: EZO Asset Sonar provides a K12 asset management solution, similar to 1To1Plus. Unlike them, EZO Asset Sonar doesn’t have built-in help desk software but can integrate with other systems like Zendesk. It simplifies asset tracking, supports 1:1 check-in and out, allows bundle creation for asset groups, and offers real-time tracking and software integration for enhanced productivity.
Pricing information: Pricing is based on the number of IT devices, and for each device, five software licenses are included according to its pricing page. Each device costs $0.25 per month, and each admin costs $44.99 per month. Prices can be paid monthly or annually, with a lower rate than annual payments.
One To One Plus Alternative #7 – Frontline Education
Frontline Education focuses on their product having an easy-to-use, straightforward management system for asset life cycles. They offer solutions for a variety of niches within the education sphere including HR, analytics teams, business operations, and student management.
Highlighted features: Their solution streamlines 1:1 device distribution, simplifies audits with RFID technology, and centralizes data integration for automation with district systems. Frontline Education ITAM helps to plan for device disposal and purchases to ensure the best use of technology funds. Their help desk software integrates with ITAM to offer a view of the asset’s current holder, serial number, location, and ticket history. The service includes a user knowledge base and self-service. The service offers standard and customizable reports on department performance, workflow trends, and other metrics necessary for data-driven decisions.
Pricing information: Pricing information is only available through contacting the sales team/customer service. According to the FAQs, all prices include tracking of an unlimited number of assets.
One To One Plus Alternative #8 – Scalable
Scalable provides IT asset lifecycle management tools, primarily designed for businesses but still valuable to K-12 institutions. Scalable’s all-in-one system helps K-12 institutions address funding reductions and manage assets effectively. K-12 schools favor their traditional ITAM despite not being k12-specific.
Highlighted features: The platform provides a comprehensive view of assets, including technology, users, and processes, with customizable fields for k12-specific needs. It enables digital analysis to measure and profile organizations, teams, and individuals, ultimately reducing friction and increasing productivity in workforce-system interactions. It offers next-gen IT asset management (ITAM) capabilities, capturing critical data and KPIs for digital agility, along with analytics and management tools on a dashboard.
Pricing information: No pricing is available on its page, but a free demo can be scheduled. To gain a quote, users will have to contact support. These reviews point out the high price compared to other asset management software.
One To One Plus Alternative #9 – Manage1TO1
Manage1TO1 is a solution tailored for K-12 schools with 1:1 device management. It provides detailed device allocation and repair tracking, integrates with learning management systems, and offers features for asset, help desk, and incident management. Overall, Manage1TO1 might have a focus on 1:1 device programs, but they still cater to K-12-specific needs, similar to One To One Plus.
Highlighted features: Manage1TO1 offers a centralized view of essential device information, including user details and incident reports. This system streamlines inventory management by tracking devices, recording their histories, and monitoring insurance plans. Additionally, it integrates smoothly with Google Device Consoles and simplifies help desk operations by categorizing user tickets and associating them with assets.
Pricing information: For up to 7500 students, four plans are offered:
- Up to 700 students – $1000 per year
- 701-2500 students – $1.55 per student per year
- 2501-4500 students – $1.35 per student per year
- 4501-7500 students – $1.20 per student per year
Each plan includes SLA support, unlimited devices, and the latest updates.
One To One Plus Alternative #10 – Skyward
Skyward offers an IT asset management solution tailored for K-12 institutions. Its integration with student systems provides a unique advantage for stakeholders, making it easier to assign and track devices to students. The solution includes office and administration tools, classroom-based tools, and student services.
Highlighted features: Student services, inventory management, asset tracking, classroom tools, office and administration tools.
Pricing information: No pricing numbers are available on their page, though there are options to view demos, talk to a sales rep, or request school pricing.
Why Look For an Alternative to One To One Plus?
As mentioned above, there are many reasons why you might be looking for a One To One Plus alternative (pricing, migration, etc.).
However, one key reason for looking at One To One Plus alternatives is communication. Without efficient communication, IT help desks typically get flooded with support requests. On top of this, schools rely on several different services. If the status of any system dependency is not updated on time, the help desk is flooded with multiple tickets reporting the same issue. Reducing this ticket burden is an important aspiration for K-12 schools.
One way this can be achieved is through a status page displaying all the statuses of the services your school relies on. Even though such a status page is an entirely separate service, the capacity for OneToOnePlus to integrate with third-party services and tools is also important to consider when looking at One To One Plus competitors. If that’s among your concerns, StatusGator is here to help relieve the ticket burden.
Top 5 Key Features to Consider in One To One Plus Alternatives
If you’re looking for an alternative to One To One Plus, here are a few things to consider when researching which K12 asset management and help desk software is best for you. In-depth research into key features is crucial for you to choose the best alternative for you.
Asset Management Software
In K-12 education, schools have diverse assets like computers and AV equipment. One To One Plus excels in asset management with features like quick deployment, check-in/out processes, ownership and history tracking, and lifecycle management. It also streamlines audits and offers detailed reporting tools. When seeking alternatives, look for software that effectively handles asset utilization, maintenance, and replacement, similar to One To One Plus.
Help Desk Software
When seeking alternatives to One To One Plus for school IT help desk management, prioritize platforms that offer features like easy ticket submission and categorization. One To One Plus ticketing system is optimized to streamline the support process. There are forms that staff, teachers, students or parents can fill out, any email conversations are attached to the ticket automatically. Then there’s also a billing option from the ticket. Some schools might want a simpler system, like AdminRemix with their email-based help desk. To ensure efficient communication in your K12 institution, take a look at what ticket system or help desk tools are available in your One To One Plus alternatives.
Integration Capabilities with K-12 Software
One To One Plus can integrate with other platforms commonly used in K-12 education, such as Google, Skyward, and PowerSchool. It ensures a seamless experience and reduces the fragmentation of data and workflows.
One To One Plus states it can integrate with various systems and software on its integration page. When choosing an alternative, please take a look at its integration capabilities. Your alternative might not offer the same integrations as One To One Plus.
Most of the One To One Plus competitors offer customizable features, but not all of them. If you are looking for more robust customization features, then review Incident IQ with ticket customization in various fields. Not all One-To-One-Plus competitors and alternatives provide this, but for some K-12 institutions, simplicity is the key.
Reporting and Analytic Tools
One To One Plus ITAM offers unique insights and analytical reporting. It can help admins and IT staff better understand tech support trends and asset utilization. In the long run, K-12 system admins can better manage their assets, and save money and time.
Security and Scalability
It’s hardly necessary to point out the importance of security to a school’s IT lead. It’s also clear that typically schools are on the budget, so the price is an important factor. What we like to point out is to consider scalability. If the growth of students is expected, how will it affect your school’s bill for ticketing and ITAM? It is an important factor to consider when choosing an alternative to One To One Plus.
To sum up, One To One Plus offers K-12 schools a comprehensive solution for tech support and effective asset management. But there are at least 10 popular One To One Plus alternatives that can be considered in 2023.
Overall, One To One Plus is a popular asset management platform and help desk for K-12 institutions due to being tailored to K-12 school districts. Despite this, there are several reasons why IT leads might be looking for a One To One Plus alternative.
Some asset management platforms are better at migrating or offering simpler UI that is easier for teachers and staff. In addition to this, prices can fluctuate greatly. With the growing issue of student funding, picking a well-priced and value-for-money alternative is critical.
FAQ on the best One To One Plus Alternative
Q: What is the best One To One Plus alternative?
A: The best alternative to One TO One Plus is Incident IQ, AdminRemix, Frontline Education, Manage1TO1, and others, mentioned in the comprehensive overview by StatusGator. Often people looking for the One To One Plus alternative can be interested in the K12 status page with automatic updates, displaying all the third-party service providers that schools depend on.
Q: What other services are similar to One To One Plus?
A: Services similar to One To One Plus are Manage1TO1, Incident IQ, Frontline Education, AdminRemix, Scalable and others, mentioned in the comprehensive overview by StatusGator. Often people interested in the One To One Plus alternative can be interested in the K12 status page with automatic updates, displaying all the third-party service providers that schools depend on.
Q: Why look for alternatives to One To One Plus?
A: While One To One Plus offers a comprehensive set of features, institutions might seek alternatives due to budget constraints, specific feature requirements, or integration needs with other platforms. StatusGator reviews the 10 best alternatives to One To One Plus including AdminRemix, Incident IQ, Frontline Education, Manage1TO1, Skyward, and others.
Q: How does Incident IQ compare to One To One Plus?
A: When comparing Incident IQ and One To One Plus, some users on Reddit say that One To One Plus is cheaper, and has fewer buttons and links to click on in their help desk which can be deemed as a more straightforward UI. While system admins of both IncidentIQ and OneToOnePlus say that software is tailored to K12 helping to resolve challenges faced by system admins within the K12 and school districts.
Q: How does Manage1TO1 compare to One To One Plus?
A: Manage1TO1 is another solution designed for K-12 institutions, focusing on device management and inventory tracking. While both platforms offer similar core functionalities, their user interface, integration capabilities, and additional features might differ.