TagIncident IQ

10 Top Help Desk and IT Asset Management Software for K-12

top help desk and IT asset management for k12

In 2023, K-12 schools are becoming more dependent on technology than ever before to enhance students’ learning experiences. The use of devices in teaching has seen a significant rise. For example, 42% of teachers used technology daily in 2016, but in 2019 this number rose to 67%. Given this surge in tech usage, IT administrators in K-12 schools face the challenge of managing these assets...

11 Best Help Desk Software for Schools and K12 in 2023

Helpdesk and ticketing software for schools and k12

In the world of K-12 education, IT teams often face a flood of daily support requests. Without proper organization, this can overwhelm them. That’s where help desk software for schools comes in.  Designed for K-12, these IT solutions streamline support and ticketing for schools. Whether it’s a student, teacher, parent, or administrator reaching out, everything is neatly organized...

Best Incident IQ Alternatives for K-12 in 2023

Best Incident IQ alternatives

Incident IQ is one of the most popular help desk and asset management systems tailored to K-12 schools. They have a strong and dedicated customer base with 98% of its users renewing their plans annually. However, there are a few reasons why school IT admins would look for Incident IQ alternatives, so we at StatusGator explored the best ones. StatusGator might also be of interest to those who are...

Incident IQ vs. One To One Plus: A Comprehensive Comparison

Incident IQ vs One to One Plus

In 2023, K-12 software can help IT teams in schools and colleges streamline the process of supporting and managing IT infrastructure, assets, and other software necessary for educational institutions. So, how do the two top options on the market – Incident IQ and One To One Plus compare? Incident IQ and One To One Plus are K-12-specific help desk and IT asset management software (ITAM)...

Best One To One Plus Alternatives for K-12 in 2023

one-to-one-plus alternatives by StatusGator

One to One Plus is a cloud-based, all-in-one software solution, tailored specifically to K-12 institutions. They provide a comprehensive suite of integrated IT asset management (ITAM), help desk software, and inventory management. As they describe on their website, they are “designed for K-12, built by K-12,” and appear to have been started by tech directors working in K12. We explored what...