Anything bad that can happen — will happen. This old adage applies 100% to the technology industry, where crashes and outages are far more common than the sales and marketing teams would want us to think. However, DevOps engineers that deal with infrastructure know how hard it is to ensure everything works as intended all of the time — and to configure monitoring that actually keeps track of a...
A well-crafted status page is designed to save you time, energy, and resources when communicating service irregularities. Instead of fielding thousands of support requests when you experience an outage, a status page provides a self-service way for your customers to get up-to-the minute information about any current downtime. It also allows you to proactively communicate maintenance and other...
Two years ago, on June 4th of 2018, Microsoft announced its acquisition of GitHub, unicorn darling of the developer tools startup ecosystem, for $7.5B in stock. The announcement unearthed a wide range of opinions and pontifications, ranging from “GitHub is doomed” to “Microsoft is smart”, with many predictions about GitHub’s future. Some thought Microsoft’s...
Since 2015, StatusGator has offered a unique solution for monitoring the status of hundreds of cloud services. By aggregating each service’s status page into a unified API, StatusGator provides the status of all your dependencies in a single place. Our status page webhooks solution was previously quite basic and limited in its capabilities. But we recently launched StatusGator webhooks v2...
Several times throughout the last five years of StatusGator, we have received requests for organizational accounts. As more and larger teams have joined, there’s been a steady increase in requests for multi-user accounts. We are proud to announce that StatusGator Organization accounts are now available on our Start Up plan and above. Our first implementation of this is quite simple:...
Public status pages have risen to become an essential requirement for all publicly facing web services. A well-constructed status page is a hallmark of a customer-centric organization. Status pages provide transparency and help reduce customer support requests during an inevitable outage. With sufficient component details, they can serve as useful information hubs for customers experiencing...
Exactly two years ago, Microsoft announced Teams at an elaborate launch event in New York City. Hailed by many as a “Slack killer“, Teams was positioned by Microsoft as a group messaging platform. It was clear from the start that they took aim directly at Slack and its numerous competitors. Slack even acknowledged the encroachment of Microsoft in a full page ad in the New York Times...
Has this scenario happened to you? You found a service. A SaaS product or hosted service: it could be anything. Maybe it’s a continuous integration service or perhaps it’s a service for capturing comments on your web site. Let’s call it Useful Service. You sign up, and you’re happy with it. Now you depend on it and your fortunes are tied to it. But day in and day out...
StatusGator notifies you when status pages change. But the most overlooked feature of it might just be the unified dashboard that displays the status of every service you depend on. This can save precious minutes during a frantic incident response. An Idea Is Born The original idea of StatusGator was born out of a day of frustration. After spending hours debugging a problem with a client’s...
Over the past several years, status pages have become more and more commonplace. They are not just a feature of the behemoth cloud providers like Google, Amazon, and Microsoft, but common among the multitudinous rank-and-file SaaS companies that every modern business depends on. Having a well-maintained status page is not just a luxury anymore. A status page is a requirement for running a...