Is ActiveChat Down?
Current ActiveChat Status: up

Status History

We've been monitoring ActiveChat since August 26, 2020. Here's the history of service outages we've observed from the ActiveChat status page:

Recent ActiveChat Outages and Issues

Follow the recent outages and downtime for ActiveChat in the table below.

Sign Up for More ActiveChat History

StatusGator has 5 months of ActiveChat status history.

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Start Time Type Length Message Details
January 13, 2021 17:08 UTC WARN 5 days Partially Degraded Service
January 12, 2021 23:38 UTC WARN about 16 hours Partially Degraded Service
January 08, 2021 12:53 UTC WARN about 1 hour Partially Degraded Service
January 07, 2021 19:23 UTC WARN about 1 hour Partially Degraded Service
January 07, 2021 18:13 UTC WARN about 1 hour Partially Degraded Service
2021-01-19 11:54:13 +0000 UTC UNKNOWN X minutes downtime, about, will, in, the, Information, question, here, and go of, details, in, to, displayed, downtime, each, be, see, about, you, information, and, will, so, outage, sign, Details, in, once, more, here, and sign
2021-01-19 11:54:13 +0000 UTC UNKNOWN X minutes Information, will, the, go, downtime, about, in, here, and question sign, and, you, Details, downtime, each, to, so, be, sign, details, here, outage, once, will, information, in, more, in, displayed, see, about, and of
2021-01-19 11:54:13 +0000 UTC UNKNOWN X minutes about, question, downtime, the, go, here, Information, in, and will and, see, sign, each, to, about, will, in, here, details, in, of, you, sign, more, so, Details, outage, information, downtime, once, be, and displayed
2021-01-19 11:54:13 +0000 UTC UNKNOWN X minutes go, in, will, here, about, Information, question, downtime, and the of, so, you, in, each, be, details, displayed, will, outage, sign, about, once, information, more, to, Details, here, and, sign, in, see, and downtime
2021-01-19 11:54:13 +0000 UTC UNKNOWN X minutes the, question, here, will, about, Information, downtime, in, and go outage, downtime, here, will, details, more, each, so, in, see, in, sign, of, information, displayed, Details, to, sign, once, and, you, about, and be

Supported Features

We support the following features in our integration with the ActiveChat status page:

  • Down Notifications

    If ActiveChat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when ActiveChat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    ActiveChat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ActiveChat enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If ActiveChat publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When ActiveChat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When ActiveChat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because ActiveChat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is ActiveChat down today?

According to its status page ActiveChat is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ActiveChat is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ActiveChat is having issues?

There are two main options: You can check the ActiveChat status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ActiveChat status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ActiveChat status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ActiveChat customer support while checking everything on your side. You can also try Tweeting at them via @ActiveChatAI on Twitter. Or visit their official status page or website:

Twitter Mentions