Managed service providers Monitor customer outages proactively for MSPs
Track uptime across thousands of cloud vendors and SaaS companies with our all-in-one status page. Detect and address service disruptions swiftly, before your customers are even aware of them.
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Managed service providers do not have critical visibility into their client's dependencies
The challenge of supporting the customers who moved to the cloud
Since the shift from on-premise to cloud-based solutions, MSPs do not know how to adapt efficiently and monitor cloud services their customers depend on.
Limited information to address issues on customers' side
MSPs have limited information about the infrastructure of their customers, and zero knowledge of outages on the third party's, side making it hard to address issues efficiently.
Lack of cloud status monitoring tools
MSPs do not have the essential tools to monitor real-time status changes of cloud services, potentially missing critical outages that affect their customers.
The gap in client communication
While MSPs might update customers about software patches and upgrades, they miss out on communicating cloud outages as a proactive service provider.
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Schedule a demoProactive cloud monitoring for MSPs
While MSPs might update customers about software patches and upgrades, they miss out on communicating cloud outages as a proactive service provider.
Critical view into customers' dependencies
StatusGator monitors thousands of cloud services, hosted applications, and software tools, aggregating their status into a single place. Check a single status page for the status of every service you use from cloud infrastructure and critical API providers to SaaS applications and hosted software. Just a few clicks is all it takes to assemble your aggregated status page.
Aggregated and normalized data on a single status page
Access centralized, uniform data on the uptime of cloud vendors and SaaS companies. With an aggregated status page by StatusGator, managed services providers get reliable data on the cloud uptime. Set custom alerts to be among the first to know about the outage that affects your customers.
Custom service profile for each customer
StatusGator monitors thousands of cloud services, hosted applications, and software tools, aggregating their status into a single place. Check a single status page for the status of every service you use from cloud infrastructure and critical API providers to SaaS applications and hosted software. Just a few clicks is all it takes to assemble your aggregated status page.
Keep your customers informed
Keep your customers informed about outages affecting your hosted applications, cloud services, curriculum tools and websites. StatusGator sends notifications via email, SMS, or chat applications, such as Slack, Microsoft teams, Google chat, Discord, or Webex.
Integrates easily with MSP systems
StatusGator works with the tools you already use. It notifies you in the places your team already collaborates and embeds in the systems your team utilizes.
Explore status page examples
View live demos of status pages featuring service monitoring, outage reporting, and real-time updates.
White-label status page for a professional experience
Stand out with your IT services by providing white-label status pages. Enable your customers to display the uptime of their cloud and SaaS services. Offer a unique, value-added feature that allows customers to monitor uptime for their region or services, setting your MSP apart in the market.
Embed status page to reduce support tickets
Your status page can be embedded into website, staff portals, ticketing systems, or any other webpage. The more visibility your page gets the fewer support tickets you will get during outages. StatusGator has 4 embed options: Iframe, Status embed, Status modal embed, TV embed.
Export reports of your clients vendors readability
As an MSP provider, you can export detailed reports for your customers, helping them understand the reliability of their vendors. Generate and analyze reports, produce comprehensive summaries, and hold vendors accountable. Use this data to secure refunds against SLAs or leverage StatusGator reports during contract negotiations.
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Frequently asked questions
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