StatusGator Privacy Policy

Last updated March 8, 2020

Data Collection

StatusGator doesn't sell or share your data - that's not our business. We offer a service to be notified when certain status pages change. Therefore, we ask for your email address when you sign up in order to receive these notifications. Our lawful basis for collecting this, and all the data we ask of you, is in providing our status page change notification service.

We also ask for your name and company name, but it's optional. We use that only to personalize our communications with you. If you sign up for a paid plan, we will ask for your payment information which we don't store locally, we only pass that along to Stripe, our payment provider. We can see the last few digits of your card and it's type, plus your payment history, but otherwise have no access to that data. You can optionally also give us your mailing address, but it's used only to show on your invoice, which some jurisdictions require. When you subscribe to services on StatusGator, we store which ones you chose and which components within them you want notifications about. All of this is simply so we can deliver our service to you: timely, relevant, status page change notifications.

Data Sharing

As stated, we aren't in the business of sharing or selling your data. Like most modern companies, we use a handful of outsourced vendors to power portions of our product. Under the GDPR, these are called processors and here's a list of who we use:

  • Google Analytics
  • Google Apps for Business
  • Stripe
  • FreshDesk
  • Bugsnag
  • Sendgrid
  • Postmark

Legal Requests

We won't work with law enforcement nor give them any data about you, unless they were furnish us with a valid court order. We'll notify you in this case, except if we are not permitted to by law.

Encryption and Security

We use modern encryption techniques like TLS for our website and email. We go to great lengths to ensure the security of our website and infrastructure and pay close attention to our dependency drift in order to stay on top of security updates.

Data Location

Since we are a US-based company, we store your data in servers based in the US. That means if you are based in another jurisdiction such as the European Union, you consent to us transferring your data here.

Cookies

Our site uses cookies like most sites. We use cookies so that we can recognize you when you come back to our site, preventing you from having to sign in every time. We don't use your cookies for any other purpose. You can change your browser to not accept our cookies, but StatusGator might not function properly as a result.

Your Rights

If you are based in the EU, you have rights granted under the GDPR as a data subject. These rights are:

  1. The right to be informed: We inform you about what we collect and how we use it by displaying this privacy policy and disclosing when we collect data.
  2. The right of access: You can request a copy of the data we have collected from you by emailing us at hi@statusgator.com.
  3. The right to rectification: If you think the data we are storing about you is incorrect, you can edit your profile by logging into your account. Or you can email us at hi@statusgator.com.
  4. The right to erasure: If you'd like us to delete all the personal data we have about you, simply email us at hi@statusgator.com and we will close your account and permanently destroy all associated data.
  5. The right to restrict processing: If you wish to limit us from using your data for specific purposes, you can request so by emailing us at hi@statusgator.com
  6. The right to data portability: We can provide a machine readable version of all the data we have about you if you email us at hi@statusgator.com.
  7. The right to object: You have the right to object to our processing of your data and you can do so by emailing hi@statusgator.com.
  8. Rights in relation to automated decision making and profiling: We do not perform automated profiling or decision making so this right does not apply to StatusGator.

Changes to this Policy

We may change this policy from time to time. When we do so significantly, we will notify you by emailing the account owner.

Data Protection Officer

StatusGator is a service of Nimble Industries, Inc. Our Data Protection Officer is Colin Bartlett. Our address is 1244 S Evergreen Dr. Phoenixville, PA 19460 USA. We can be reached via email: hi@statusgator.com.