Is Genetec Global (https://portal.clearid.io) down?
Current Genetec Global (https://portal.clearid.io) status is UP

We checked the official Genetec Global (https://portal.clearid.io) Status Page 4 min. 36 sec. ago. Learn more
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Recent Genetec Global (https://portal.clearid.io) Outages and Issues

Follow the recent outages and downtime for Genetec Global (https://portal.clearid.io) in the table below.

Start Time

Type

Length

Message

Details

January 21, 2024 14:56 UTC

WARN

ongoing

A ClearID critical sub-dependency is currently unavailable.

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Start Time

January 21, 2024 14:56 UTC

Type WARN
Affected Components

ClearID - Global (https://portal.clearid.io)

Message

A ClearID critical sub-dependency is currently unavailable.

Details

Update - Azure Container Registries are back to normal and Global environment was restored to normal state.The demo environment is still affected. Jan 21, 2024 - 09:54 EST

January 21, 2024 08:01 UTC

WARN

about 7 hours

A ClearID critical sub-dependency is currently unavailable.

See more
Start Time

January 21, 2024 08:01 UTC

Type WARN
Affected Components

ClearID - Global (https://portal.clearid.io)

Message

A ClearID critical sub-dependency is currently unavailable.

Details

Update - All Azure Key Vaults are back to normal in all environment.Unfortunately, for the Production Environment, another dependency is failing and therefore blocking the restoration of services, mainly the Identity Service which is key for most operations, including the portal.Investigation are underway to try and deploy the Identity Service in alternative way in order to mitigate the issue until the other dependencies are fixed. Jan 21, 2024 - 03:00 EST

January 21, 2024 06:56 UTC

DOWN

about 1 hour

A ClearID critical sub-dependency is currently unavailable.

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Start Time

January 21, 2024 06:56 UTC

Type DOWN
Affected Components

ClearID - Demo (https://demo.clearid.io)

ClearID - Global (https://portal.clearid.io)

Message

A ClearID critical sub-dependency is currently unavailable.

Details

Update - The problem has spread back to all regions and is now therefore impacting all ClearID Environments.The Azure Support platform is also down, therefore no support ticket could be created and no ETA was provided by Azure. Jan 21, 2024 - 01:55 EST

October 11, 2023 15:05 UTC

WARN

2 days

Genetec ClearID Functionality Degradation

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Start Time

October 11, 2023 15:05 UTC

Type WARN
Affected Components

ClearID - Global (https://portal.clearid.io)

Message

Genetec ClearID Functionality Degradation

Details

Investigating - An issue with authentication and authorization of ClearID has been identified. It is affecting: - Visitor Check-ins on Kiosks - Admin loginsWe are actively investigating the issue and will provide update within an hour. Oct 11, 2023 - 10:57 EDT

March 15, 2023 19:36 UTC

WARN

20 minutes

ClearID: General functionality degradation

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Start Time

March 15, 2023 19:36 UTC

Type WARN
Affected Components

ClearID - Global (https://portal.clearid.io)

Message

ClearID: General functionality degradation

Details

Monitoring - Azure updated the issue claiming everything should be back.The error level is being monitored to confirm that. Mar 15, 2023 - 15:35 EDT

No outages or status changes in the last 24 hours

Genetec Global (https://portal.clearid.io) status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Genetec Global (https://portal.clearid.io) Outage and Status History

We've been monitoring Genetec Global (https://portal.clearid.io) outages since October 1, 2022.
Here's the history of service outages we've observed from the Genetec Global (https://portal.clearid.io) Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Genetec Global (https://portal.clearid.io) Status Page Integration

Genetec Global (https://portal.clearid.io) is a Security solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 82 outages that affected Genetec Global (https://portal.clearid.io) users. When Genetec Global (https://portal.clearid.io) publishes downtime on their status page, they do so across 15 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Genetec Global (https://portal.clearid.io) to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Genetec Global (https://portal.clearid.io) incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Genetec Global (https://portal.clearid.io) is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Genetec Global (https://portal.clearid.io) is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Genetec Global (https://portal.clearid.io) posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Genetec Global (https://portal.clearid.io) enters a pre-planned maintenance window, keeping you up to date.

Since Genetec Global (https://portal.clearid.io) publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Genetec Global (https://portal.clearid.io) posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Genetec Global (https://portal.clearid.io) has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Genetec Global (https://portal.clearid.io) has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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