Is GoToConnect Mobile down?
Current GoToConnect Mobile status is UP

We checked the official GoToConnect Mobile Status Page 4 min. 53 sec. ago. Learn more
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Recent GoToConnect Mobile Outages and Issues

Follow the recent outages and downtime for GoToConnect Mobile in the table below.

Start Time

Type

Length

Message

Details

April 30, 2024 16:03 UTC

WARN

30 minutes

GoToConnect - Issue description

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Start Time

April 30, 2024 16:03 UTC

Type WARN
Affected Components

VoIP Calls - GoToConnect Web

VoIP Calls - GoToConnect Mobile

VoIP Calls - Deskphones

Contact Center

Message

GoToConnect - Issue description

Details

Update - We are continuing to investigate this issue. Apr 30, 2024 - 16:01 UTC

February 07, 2024 16:53 UTC

WARN

about 1 hour

GoTo Connect - Outbound calls failure

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Start Time

February 07, 2024 16:53 UTC

Type WARN
Affected Components

VoIP Calls - GoToConnect Web

VoIP Calls - GoToConnect Mobile

VoIP Calls - Deskphones

Message

GoTo Connect - Outbound calls failure

Details

Investigating - We are actively investigating reports that some GoTo Connect customers may be experiencing outbound call failure.Our engineers are working to identify the issue and will provide another update shortly. Feb 07, 2024 - 16:49 UTC

February 06, 2024 19:03 UTC

WARN

35 minutes

Issues establishing calls

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Start Time

February 06, 2024 19:03 UTC

Type WARN
Affected Components

VoIP Calls - GoToConnect Web

VoIP Calls - GoToConnect Mobile

PSTN Calls - Inbound

PSTN Calls - Outbound

VoIP Calls - Deskphones

Message

Issues establishing calls

Details

Investigating - We are currently investigating an issue where a subset of our customers are unable to make or receive calls. Our engineers are working on the issue. Another update will be sent shortly. Feb 06, 2024 - 19:01 UTC

October 02, 2023 16:43 UTC

WARN

20 minutes

GoTo Connect - Intermittent issues with VoIP calls

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Start Time

October 02, 2023 16:43 UTC

Type WARN
Affected Components

VoIP Calls - GoToConnect Web

VoIP Calls - GoToConnect Mobile

VoIP Calls - Deskphones

Message

GoTo Connect - Intermittent issues with VoIP calls

Details

Identified - Our engineers have identified the issue and are now actively working towards a resolution.We will provide another update shortly. Oct 02, 2023 - 16:40 UTC

September 18, 2023 19:15 UTC

DOWN

about 1 hour

GoTo Connect - Audio Quality Issues

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Start Time

September 18, 2023 19:15 UTC

Type DOWN
Affected Components

VoIP Calls - GoToConnect Mobile

Message

GoTo Connect - Audio Quality Issues

Details

Update - Our engineers continue working towards a resolution and will provide another update shortly. Sep 18, 2023 - 19:06 UTC

2024-05-01 02:46:35 UTC UTC

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2024-05-01 02:46:35 UTC UTC

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2024-05-01 02:46:35 UTC UTC

STATUS

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2024-05-01 02:46:35 UTC UTC

STATUS

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2024-05-01 02:46:35 UTC UTC

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Sign Up for More GoToConnect Mobile History

StatusGator has over 3 years of GoToConnect Mobile status history.

1 status change in the last 24 hours

GoToConnect Mobile status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 30 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

GoToConnect Mobile Outage and Status History

We've been monitoring GoToConnect Mobile outages since October 26, 2020.
Here's the history of service outages we've observed from the GoToConnect Mobile Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our GoToConnect Mobile Status Page Integration

GoToConnect Mobile is a Communications solution that StatusGator has been monitoring since October 2020. Over the past over 3 years, we have collected data on on more than 314 outages that affected GoToConnect Mobile users. When GoToConnect Mobile publishes downtime on their status page, they do so across 11 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor GoToConnect Mobile to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular communications services monitored on our platform. We've sent more than 1,500 notifications to our users about GoToConnect Mobile incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If GoToConnect Mobile is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when GoToConnect Mobile is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

GoToConnect Mobile posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GoToConnect Mobile enters a pre-planned maintenance window, keeping you up to date.

Since GoToConnect Mobile publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When GoToConnect Mobile posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When GoToConnect Mobile has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because GoToConnect Mobile has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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