Is JumpCloud Support.jumpcloud.com down?
Current JumpCloud Support.jumpcloud.com status is UP

We checked the official JumpCloud Support.jumpcloud.com Status Page 2 min. 47 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent JumpCloud Support.jumpcloud.com Outages and Issues

Follow the recent outages and downtime for JumpCloud Support.jumpcloud.com in the table below.

Start Time

Type

Length

Message

Details

September 20, 2023 16:18 UTC

WARN

10 minutes

Support ticket creation through the Admin Portal

See more
Start Time

September 20, 2023 16:18 UTC

Type WARN
Affected Components

Support Services - Support.jumpcloud.com

Message

Support ticket creation through the Admin Portal

Details

Investigating - We are investigating an issue with creating a support ticket using the "Submit a Support Ticket" portal in the Admin Console. Support cases can still be created by emailing support@jumpcloud.com. We will update this incident as soon as we have information to share. Sep 20, 2023 - 10:15 MDT

September 14, 2023 17:33 UTC

WARN

about 1 hour

Partial outage impacting JumpCloud.com and Support.JumpCloud.com

See more
Start Time

September 14, 2023 17:33 UTC

Type WARN
Affected Components

Support Services - Support.jumpcloud.com

Message

Partial outage impacting JumpCloud.com and Support.JumpCloud.com

Details

Identified - The jumpcloud.com hosting platform is experiencing an outage. This may affect access to our website and our help center at jumpcloud.com/support. Customers can still submit support tickets via normal channels. Sep 14, 2023 - 11:30 MDT

No outages or status changes in the last 24 hours

JumpCloud Support.jumpcloud.com status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

JumpCloud Support.jumpcloud.com Outage and Status History

We've been monitoring JumpCloud Support.jumpcloud.com outages since February 21, 2017.
Here's the history of service outages we've observed from the JumpCloud Support.jumpcloud.com Status Page:

August 2023

July 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,850 status pages

About Our JumpCloud Status Page Integration

JumpCloud is an Identity Management solution that StatusGator has been monitoring since February 2017. Over the past over 6 years, we have collected data on on more than 662 outages that affected JumpCloud users. When JumpCloud publishes downtime on their status page, they do so across 32 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor JumpCloud to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 11,600 notifications to our users about JumpCloud incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If JumpCloud is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when JumpCloud is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

JumpCloud posts separate notifications for planned maintenance work. StatusGator will notify subscribers when JumpCloud enters a pre-planned maintenance window, keeping you up to date.

Since JumpCloud publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When JumpCloud posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When JumpCloud has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because JumpCloud has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is JumpCloud Support.jumpcloud.com down today?

According to its status page JumpCloud Support.jumpcloud.com is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when JumpCloud Support.jumpcloud.com is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if JumpCloud Support.jumpcloud.com is having issues?

There are two main options: You can check the JumpCloud Support.jumpcloud.com status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

JumpCloud Support.jumpcloud.com status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the JumpCloud Support.jumpcloud.com status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting JumpCloud Support.jumpcloud.com customer support while checking everything on your side. You can also try Tweeting at them via @jumpcloud on Twitter. Or visit their official status page or website:

Where do you get the official JumpCloud Support.jumpcloud.com status?

We use the official JumpCloud Support.jumpcloud.com status page. Here are links to their status page and other helpful links.

JumpCloud Support.jumpcloud.com Down?

Are you experiencing issues with JumpCloud Support.jumpcloud.com? Sign up to receive notifications when JumpCloud Support.jumpcloud.com publishes outages.

JumpCloud Support.jumpcloud.com Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,850 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of JumpCloud Support.jumpcloud.com?

Sign up for StatusGator and see all historical information about JumpCloud Support.jumpcloud.com outages and performance issues. Get free, instant notifications when JumpCloud Support.jumpcloud.com goes down.