Is PayFast HelpDesk down?
Current PayFast HelpDesk status is WARN

We checked the official PayFast HelpDesk Status Page 4 min. 38 sec. ago. Learn more
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Recent PayFast HelpDesk Outages and Issues

Follow the recent outages and downtime for PayFast HelpDesk in the table below.

Start Time

Type

Length

Message

Details

May 22, 2024 09:44 UTC

WARN

ongoing

Phone systems down

See more
Start Time

May 22, 2024 09:44 UTC

Type WARN
Affected Components

General - HelpDesk

Message

Phone systems down

Details

Identified - Our external phone lines are currently down, we are engaging with Upstream Providers on a resolution to the problem. May 22, 2024 - 11:43 SAST

April 05, 2024 13:29 UTC

WARN

about 2 months

Nedbank on Instant EFT

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Start Time

April 05, 2024 13:29 UTC

Type WARN
Affected Components

General - HelpDesk

Message

Nedbank on Instant EFT

Details

Update - We are disabling the bank due to degraded approvals, while we continue to investigate. Apr 03, 2024 - 19:43 SAST

April 05, 2024 13:14 UTC

WARN

15 minutes

PayFast Telephone Issues

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Start Time

April 05, 2024 13:14 UTC

Type WARN
Affected Components

General - HelpDesk

Message

PayFast Telephone Issues

Details

Investigating - Kindly note that we are currently experiencing issues with our telephone lines. This has been escalated to our upstream partners for urgent resolution. In the interim please reach out to us via email or live chat via our website - https://payfast.io/ Apr 05, 2024 - 15:10 SAST

March 15, 2024 09:14 UTC

WARN

about 6 hours

Support chat unavailable.

See more
Start Time

March 15, 2024 09:14 UTC

Type WARN
Affected Components

General - HelpDesk

Message

Support chat unavailable.

Details

Identified - A problem with Support Chat has been identified due to the Seacom issues since yesterday. Calls are fully operational. Mar 15, 2024 - 11:12 SAST

August 30, 2023 22:04 UTC

MAINT

about 1 hour

PayFast Maintenance

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Start Time

August 30, 2023 22:04 UTC

Type MAINT
Affected Components

Instant EFT - Standard Bank

Instant EFT - Investec

Credit & Cheque cards - Recurring payments

Instant EFT - Capitec

Instant EFT - FNB

Integrations - Shopify

Integrations - WooCommerce

Integrations - Xero

Credit & Cheque cards - Credit and Cheque Card payments

Instant EFT - Absa

Instant EFT - Nedbank

Instant EFT - Tyme Bank

Instant EFT - African Bank

Instant EFT - Bidvest Bank

Other payment methods - Snapscan

Other payment methods - Masterpass

Other payment methods - Zapper

Other payment methods - Debit Cards

Other payment methods - Store Cards

Other payment methods - Mobicred

Other payment methods - MoreTyme

Other payment methods - SCode

Integrations - Integrations and APIs

Integrations - Shopify Subscriptions

General - Payouts

General - HelpDesk

General - PayFast Dashboard

General - Main Website

General - Developer documentation

Message

PayFast Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 2023 - 00:00 SAST

2024-05-22 10:54:36 UTC UTC

STATUS

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2024-05-22 10:54:36 UTC UTC

STATUS

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2024-05-22 10:54:36 UTC UTC

STATUS

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2024-05-22 10:54:36 UTC UTC

STATUS

? minutes

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2024-05-22 10:54:36 UTC UTC

STATUS

? minutes

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Sign Up for More PayFast HelpDesk History

StatusGator has almost 3 years of PayFast HelpDesk status history.

1 status change in the last 24 hours

PayFast HelpDesk status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

PayFast HelpDesk Outage and Status History

We've been monitoring PayFast HelpDesk outages since August 19, 2021.
Here's the history of service outages we've observed from the PayFast HelpDesk Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our PayFast HelpDesk Status Page Integration

PayFast HelpDesk is an eCommerce and Finance solution that StatusGator has been monitoring since August 2021. Over the past almost 3 years, we have collected data on on more than 380 outages that affected PayFast HelpDesk users. When PayFast HelpDesk publishes downtime on their status page, they do so across 33 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PayFast HelpDesk to get notified when it's down, is under maintenance, or has an outage. We've sent more than 800 notifications to our users about PayFast HelpDesk incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If PayFast HelpDesk is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PayFast HelpDesk is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PayFast HelpDesk posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PayFast HelpDesk enters a pre-planned maintenance window, keeping you up to date.

Since PayFast HelpDesk publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PayFast HelpDesk posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PayFast HelpDesk has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PayFast HelpDesk has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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