Is PayFast HelpDesk down?
Current PayFast HelpDesk status is UP

We checked the official PayFast HelpDesk Status Page 2 min. 50 sec. ago. Learn more
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Recent PayFast HelpDesk Outages and Issues

Follow the recent outages and downtime for PayFast HelpDesk in the table below.

Start Time





August 30, 2023 22:04 UTC


about 1 hour

PayFast Maintenance

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Start Time

August 30, 2023 22:04 UTC

Affected Components

Instant EFT - Standard Bank

Instant EFT - Investec

Credit & Cheque cards - Recurring payments

Instant EFT - Capitec

Instant EFT - FNB

Integrations - Shopify

Integrations - WooCommerce

Integrations - Xero

Credit & Cheque cards - Credit and Cheque Card payments

Instant EFT - Absa

Instant EFT - Nedbank

Instant EFT - Tyme Bank

Instant EFT - African Bank

Instant EFT - Bidvest Bank

Other payment methods - Snapscan

Other payment methods - Masterpass

Other payment methods - Zapper

Other payment methods - Debit Cards

Other payment methods - Store Cards

Other payment methods - Mobicred

Other payment methods - MoreTyme

Other payment methods - SCode

Integrations - Integrations and APIs

Integrations - Shopify Subscriptions

General - Payouts

General - HelpDesk

General - PayFast Dashboard

General - Main Website

General - Developer documentation


PayFast Maintenance


In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 2023 - 00:00 SAST

July 20, 2022 10:31 UTC


43 minutes

Helpdesk Offline

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Start Time

July 20, 2022 10:31 UTC

Affected Components

General - HelpDesk


Helpdesk Offline


Identified - Our Helpdesk is currently experiencing issues. We are unable to answer calls or create tickets at the moment.Our Technicians are working on resolving the issue as fast as possible. Jul 20, 12:25 SAST

No outages or status changes in the last 24 hours

PayFast HelpDesk status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

PayFast HelpDesk Outage and Status History

We've been monitoring PayFast HelpDesk outages since August 19, 2021.
Here's the history of service outages we've observed from the PayFast HelpDesk Status Page:

November 2023

October 2023

September 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,880 status pages

About Our PayFast Status Page Integration

PayFast is a Finance and eCommerce solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 321 outages that affected PayFast users. When PayFast publishes downtime on their status page, they do so across 31 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor PayFast to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 600 notifications to our users about PayFast incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If PayFast is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when PayFast is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

PayFast posts separate notifications for planned maintenance work. StatusGator will notify subscribers when PayFast enters a pre-planned maintenance window, keeping you up to date.

Since PayFast publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When PayFast posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When PayFast has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because PayFast has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is PayFast HelpDesk down today?

According to its status page PayFast HelpDesk is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when PayFast HelpDesk is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if PayFast HelpDesk is having issues?

There are two main options: You can check the PayFast HelpDesk status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

PayFast HelpDesk status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the PayFast HelpDesk status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting PayFast HelpDesk customer support while checking everything on your side. You can also try Tweeting at them via @PayFast on Twitter. Or visit their official status page or website:

Where do you get the official PayFast HelpDesk status?

We use the official PayFast HelpDesk status page. Here are links to their status page and other helpful links.

PayFast HelpDesk Down?

Are you experiencing issues with PayFast HelpDesk? Sign up to receive notifications when PayFast HelpDesk publishes outages.

PayFast HelpDesk Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,880 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of PayFast HelpDesk?

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