Is Prime Rails down?
Current Prime Rails status is UP

We checked the official Prime Rails Status Page recently. Learn more
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Recent Prime Rails Outages and Issues

Follow the recent outages and downtime for Prime Rails in the table below.

Start Time

Type

Length

Message

Details

July 26, 2023 00:01 UTC

MAINT

about 2 hours

Prime Trust Database Maintenance

See more
Start Time

July 26, 2023 00:01 UTC

Type MAINT
Affected Components

Prime Compliance

Prime Cloud (web-ui)

Prime Digital Assets

Prime Ledger

Prime Liquidity

Prime Settlement

Prime Trust Website

Prime Custody

Prime Rails

Message

Prime Trust Database Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 25, 2023 - 17:00 PDT

May 16, 2023 18:11 UTC

WARN

about 1 hour

Degraded System Performance - Prime Rails

See more
Start Time

May 16, 2023 18:11 UTC

Type WARN
Affected Components

Prime Rails

Message

Degraded System Performance - Prime Rails

Details

Investigating - We are investigating reports of delays with processing some outbound wires. Our engineering team is actively engaged. We will provide updates as soon as they become available. May 16, 2023 - 11:08 PDT

April 12, 2023 14:31 UTC

WARN

about 3 hours

Prime Core - Transactions not being processed

See more
Start Time

April 12, 2023 14:31 UTC

Type WARN
Affected Components

Prime Rails

Prime Settlement

Message

Prime Core - Transactions not being processed

Details

Investigating - We are experiencing issues processing fiat withdrawals across our platform. Our engineering team is actively engaged and investigating. We will provide updates as soon as they become available. Apr 12, 2023 - 07:30 PDT

February 02, 2023 23:00 UTC

WARN

about 2 hours

Prime Rails - Degraded performance for Credit Card payment rails

See more
Start Time

February 02, 2023 23:00 UTC

Type WARN
Affected Components

Prime Rails

Message

Prime Rails - Degraded performance for Credit Card payment rails

Details

Investigating - We are currently experiencing degraded performance for our credit card rails. Some transactions may not be processing correct. We are currently investigating. We will keep you updated on any new developments. Feb 02, 2023 - 15:00 PST

October 29, 2022 00:01 UTC

MAINT

about 1 hour

Prime Trust Emergency Database Maintenance - October 28th, 2022

See more
Start Time

October 29, 2022 00:01 UTC

Type MAINT
Affected Components

Prime Settlement

Prime Digital Assets

Prime Custody

Prime Trust Website

Prime Cloud (web-ui)

Prime Compliance

Fund America

Prime Ledger

Prime Liquidity

Prime Rails

Message

Prime Trust Emergency Database Maintenance - October 28th, 2022

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 28, 2022 - 17:00 PDT

2024-04-26 21:54:11 UTC UTC

STATUS

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2024-04-26 21:54:11 UTC UTC

STATUS

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2024-04-26 21:54:11 UTC UTC

STATUS

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2024-04-26 21:54:11 UTC UTC

STATUS

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2024-04-26 21:54:11 UTC UTC

STATUS

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Sign Up for More Prime Rails History

StatusGator has over 1 year of Prime Rails status history.

No outages or status changes in the last 24 hours

Prime Rails status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Prime Rails Outage and Status History

We've been monitoring Prime Rails outages since October 15, 2022.
Here's the history of service outages we've observed from the Prime Rails Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Prime Rails Status Page Integration

Prime Rails is a Payments and Finance solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 61 outages that affected Prime Rails users. When Prime Rails publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Prime Rails to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Prime Rails is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Prime Rails is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Prime Rails posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Prime Rails enters a pre-planned maintenance window, keeping you up to date.

Since Prime Rails publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Prime Rails posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Prime Rails has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Prime Rails has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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