Is Talkdesk Agent Workspace down?
Current Talkdesk Agent Workspace status is UP

We checked the official Talkdesk Agent Workspace Status Page 2 min. 49 sec. ago. Learn more
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Recent Talkdesk Agent Workspace Outages and Issues

Follow the recent outages and downtime for Talkdesk Agent Workspace in the table below.

Start Time

Type

Length

Message

Details

February 19, 2023 09:04 UTC

MAINT

about 1 hour

Scheduled Maintenance Update

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Start Time

February 19, 2023 09:04 UTC

Type MAINT
Affected Components

Apps - Agent Workspace

Message

Scheduled Maintenance Update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 19, 2023 - 09:02 UTC

November 08, 2022 15:08 UTC

WARN

20 minutes

Service Degradation

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Start Time

November 08, 2022 15:08 UTC

Type WARN
Affected Components

Agent Experience & Routing - Call Controls

Agent Experience & Routing - Call Flows & Routing

Apps - Agent Workspace

Reporting & Analytics - Live Reporting

Message

Service Degradation

Details

Investigating - We are currently investigating degraded performance across Workspace and Conversation App. Mitigation Measures are in progress. We will provide an update in 15 minutes or sooner. Nov 08, 2022 - 15:07 UTC

September 08, 2022 16:53 UTC

WARN

2 months

Service Degradation

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Start Time

September 08, 2022 16:53 UTC

Type WARN
Affected Components

Agent Experience & Routing - Call Controls

Agent Experience & Routing - Agent Dashboard

Apps - Agent Workspace

Message

Service Degradation

Details

Update - Mitigation measures are currently in progress and we are seeing improvements. All critical functionality including making and receiving calls are back live. Agent Status in Live is experiencing latency. We will provide an update in 15 minutes or sooner. Sep 08, 2022 - 16:51 UTC

September 08, 2022 16:33 UTC

WARN

20 minutes

Service Degradation

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Start Time

September 08, 2022 16:33 UTC

Type WARN
Affected Components

Agent Experience & Routing - Call Controls

Agent Experience & Routing - Agent Dashboard

Apps - Agent Workspace

Message

Service Degradation

Details

Identified - We are currently investigating degraded performance loading Talkdesk. We will provide an update in 15 minutes or sooner. Sep 08, 2022 - 16:30 UTC

August 25, 2022 16:39 UTC

WARN

14 days

Partially Degraded Service

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Start Time

August 25, 2022 16:39 UTC

Type WARN
Affected Components

Reporting & Analytics - Live Reporting

Agent Experience & Routing - Call Flows & Routing

Apps - Callbar

Telephony - Outbound

Telephony - Inbound

Agent Experience & Routing - Agent Dashboard

Apps - Agent Workspace

Platform - Talkdesk ID Login

Message

Partially Degraded Service

2024-04-27 22:43:29 UTC UTC

STATUS

? minutes

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2024-04-27 22:43:29 UTC UTC

STATUS

? minutes

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2024-04-27 22:43:29 UTC UTC

STATUS

? minutes

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2024-04-27 22:43:29 UTC UTC

STATUS

? minutes

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See more

2024-04-27 22:43:29 UTC UTC

STATUS

? minutes

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Sign Up for More Talkdesk Agent Workspace History

StatusGator has about 9 years of Talkdesk Agent Workspace status history.

No outages or status changes in the last 24 hours

Talkdesk Agent Workspace status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Talkdesk Agent Workspace Outage and Status History

We've been monitoring Talkdesk Agent Workspace outages since March 31, 2015.
Here's the history of service outages we've observed from the Talkdesk Agent Workspace Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Talkdesk Agent Workspace Status Page Integration

Talkdesk Agent Workspace is a Communications and Sales solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 747 outages that affected Talkdesk Agent Workspace users. When Talkdesk Agent Workspace publishes downtime on their status page, they do so across 315 components and 12 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Talkdesk Agent Workspace to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular communications services monitored on our platform. We've sent more than 3,700 notifications to our users about Talkdesk Agent Workspace incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Talkdesk Agent Workspace is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Talkdesk Agent Workspace is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Talkdesk Agent Workspace posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Talkdesk Agent Workspace enters a pre-planned maintenance window, keeping you up to date.

Since Talkdesk Agent Workspace publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Talkdesk Agent Workspace posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Talkdesk Agent Workspace has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Talkdesk Agent Workspace has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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