Follow the recent outages and downtime for West Intercall CallPointe/Engage in the table below.
|
Start Time |
Type |
Length |
Message |
Details |
|||||
|---|---|---|---|---|---|---|---|---|---|
|
November 22, 2023 15:58 UTC |
WARN |
about 1 hour |
INC-16025 - Callpointe/Engage voice message issue |
See more
|
|||||
|
August 31, 2023 22:14 UTC |
WARN |
about 2 hours |
INC1269665 - Callpointe/Engage platform is currently experiencing an intermittent delivery failure |
See more
|
|||||
|
August 21, 2023 15:58 UTC |
WARN |
10 minutes |
Callpointe/Engage Platform Impacted |
See more
|
|||||
|
July 12, 2023 14:18 UTC |
WARN |
about 1 hour |
INC1255883 - Callpointe/Engage platform is currently experiencing difficulty in processing SMS. |
See more
|
|||||
|
July 07, 2023 18:13 UTC |
WARN |
about 2 hours |
INC1254942 - Errors within our OnDemand processing on the CallPointe/Engage solution |
See more
|
West Intercall CallPointe/Engage status, last 24 hours:
Up: 24 hours
Warn: 0 minutes
Down: 0 minutes
Maintenance: 0 minutes
We've been monitoring West Intercall CallPointe/Engage outages since November 3, 2018.
Here's the history of service outages we've observed from the West Intercall CallPointe/Engage Status Page:
West Intercall CallPointe/Engage is a Telephony and Communications solution that StatusGator has been monitoring since November 2018. Over the past over 5 years, we have collected data on on more than 1,037 outages that affected West Intercall CallPointe/Engage users. When West Intercall CallPointe/Engage publishes downtime on their status page, they do so across 24 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
Many StatusGator users monitor West Intercall CallPointe/Engage to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
If West Intercall CallPointe/Engage is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when West Intercall CallPointe/Engage is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
West Intercall CallPointe/Engage posts separate notifications for planned maintenance work. StatusGator will notify subscribers when West Intercall CallPointe/Engage enters a pre-planned maintenance window, keeping you up to date.
Since West Intercall CallPointe/Engage publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.
When West Intercall CallPointe/Engage posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When West Intercall CallPointe/Engage has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because West Intercall CallPointe/Engage has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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