Is Xendit Retail Outlet down?
Current Xendit Retail Outlet status is UP

We checked the official Xendit Retail Outlet Status Page 4 min. 40 sec. ago. Learn more
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Recent Xendit Retail Outlet Outages and Issues

Follow the recent outages and downtime for Xendit Retail Outlet in the table below.

Start Time

Type

Length

Message

Details

November 29, 2023 07:07 UTC

WARN

10 minutes

Intermittent 502 for Payment API

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Start Time

November 29, 2023 07:07 UTC

Type WARN
Affected Components

API - Direct Debit

API - Cards

API - QR Codes

API - Virtual Accounts

API - Retail Outlet

Message

Intermittent 502 for Payment API

Details

Investigating - Dear Value Customer,We are currently seeing high number of 502 in our API. Impact- Unable Create Payment Requests and Payment Methods across Virtual Account, Over-The-Counter, QR, E-Wallet, Cards, Direct Debit- Unable to pay an Invoice using E-Wallet, Direct Debit and QR CodeWe are currently investigating this and will provide update as soon as possibleSorry for the inconvenienceXendit Customer Service Nov 29, 2023 - 14:03 WIB

November 11, 2023 16:22 UTC

WARN

18 days

EWALLET PAYMAYA Disruption

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Start Time

November 11, 2023 16:22 UTC

Type WARN
Affected Components

API - eWallets

API - Cardless Credit

API - PayLater

API - QR Codes

API - Cards

API - Virtual Accounts

API - xenPlatform Transfers

API - Customers endpoint

API - Payment APIs

Indonesia - Payments - E-Wallets - Dana

API - xenPlatform Accounts

API - Payouts

API - Invoice

API - Retail Outlet

API - Subscriptions

API - xenDisburse

API - Direct Debit

Message

EWALLET PAYMAYA Disruption

Details

Identified - Dear Valued Customers, We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.Impact: - We are seeing issues with completion of payments on PAYMAYA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.- No payments completed in the last 5 minutes- First triggered at: 2023-11-11 23:43:39+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.Sorry for the inconvenience caused.Sincerely,Xendit customer service Nov 11, 2023 - 22:44 WIB

November 11, 2023 15:17 UTC

WARN

about 1 hour

Network partner issues

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Start Time

November 11, 2023 15:17 UTC

Type WARN
Affected Components

API - eWallets

API - Cards

API - xenPlatform Accounts

API - QR Codes

API - xenPlatform Transfers

API - Customers endpoint

API - Cardless Credit

API - Virtual Accounts

API - PayLater

API - Payment APIs

API - Payouts

API - Invoice

API - Retail Outlet

API - Subscriptions

API - xenDisburse

API - Direct Debit

Message

Network partner issues

Details

Investigating - Dear valued customers,We noticed lots of errors starting 9:46 pm and the impact of these issues some of the transactions will be intermittently failing and returning 5xx errors and transactions might process might be pendingWe are currently taking look into this issue and escalating to our partnerthank you for your understanding Nov 11, 2023 - 22:13 WIB

August 03, 2023 19:02 UTC

DOWN

about 2 hours

[Scheduled System Maintenance]

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Start Time

August 03, 2023 19:02 UTC

Type DOWN
Affected Components

Vietnam - Payments - Virtual Account - PVcom Bank

Philippines - Payments - Over-The-Counter Payments - 7-Eleven via Cliqq

Philippines - Payments - Over-The-Counter Payments - Cebuana

Philippines - Payments - Over-The-Counter Payments - CVM

Philippines - Payments - Over-The-Counter Payments - ECPay

Philippines - Payments - Over-The-Counter Payments - ECPay Loans

Indonesia - Payments - Virtual Account - Permata

Philippines - Payments - Over-The-Counter Payments - Palawan

Philippines - Payments - Over-The-Counter Payments - 7-Eleven

API - Virtual Accounts

API - Retail Outlet

API - xenPlatform Accounts

API - xenPlatform Transfers

API - Payment APIs

Callback - Virtual Accounts

Callback - Retail Outlets

Callback - xenPlatform

Indonesia - Payments - Over-The-Counter Payments - Alfamart

Indonesia - Payments - Over-The-Counter Payments - Indomaret

Indonesia - Payments - Virtual Account - BCA

Indonesia - Payments - Virtual Account - BJB

Indonesia - Payments - Virtual Account - BNC

Indonesia - Payments - Virtual Account - BNI

Indonesia - Payments - Virtual Account - BRI

Indonesia - Payments - Virtual Account - BSI

Indonesia - Payments - Virtual Account - BSS

Indonesia - Payments - Virtual Account - CIMB

Indonesia - Payments - Virtual Account - DBS

Indonesia - Payments - Virtual Account - Mandiri

Philippines - Payments - Over-The-Counter Payments - ECPay School

Philippines - Payments - Over-The-Counter Payments - LBC

Philippines - Payments - Over-The-Counter Payments - Mlhuillier

Philippines - Payments - Over-The-Counter Payments - Perahub

Third Party Integrations (e.g. Shopify, WooCommerce etc.)

Philippines - Payments - Over-The-Counter Payments - USSC

Vietnam - Payments - Virtual Account - Vietcapital

Vietnam - Payments - Virtual Account - Woori

Message

[Scheduled System Maintenance]

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 04, 2023 - 02:00 WIB

August 02, 2023 21:02 UTC

WARN

about 22 hours

7Eleven payment code creation is unavailable in PH

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Start Time

August 02, 2023 21:02 UTC

Type WARN
Affected Components

API - Payouts

Callback - Invoices

API - Cards

Callback - xenPlatform

Callback - Direct Debit

API - Invoice

API - Virtual Accounts

API - Retail Outlet

API - xenDisburse

API - xenPlatform Accounts

API - Direct Debit

API - xenPlatform Transfers

API - Payment APIs

Callback - Virtual Accounts

Callback - Retail Outlets

Callback - Disbursements

Message

7Eleven payment code creation is unavailable in PH

Details

Identified - The issue has been identified and a fix is being implemented. Aug 01, 2023 - 15:06 WIB

2024-04-30 22:27:58 UTC UTC

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2024-04-30 22:27:58 UTC UTC

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2024-04-30 22:27:58 UTC UTC

STATUS

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2024-04-30 22:27:58 UTC UTC

STATUS

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2024-04-30 22:27:58 UTC UTC

STATUS

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Sign Up for More Xendit Retail Outlet History

StatusGator has over 1 year of Xendit Retail Outlet status history.

No outages or status changes in the last 24 hours

Xendit Retail Outlet status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Xendit Retail Outlet Outage and Status History

We've been monitoring Xendit Retail Outlet outages since October 8, 2022.
Here's the history of service outages we've observed from the Xendit Retail Outlet Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Xendit Retail Outlet Status Page Integration

Xendit Retail Outlet is a Payments and Finance solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 3,758 outages that affected Xendit Retail Outlet users. When Xendit Retail Outlet publishes downtime on their status page, they do so across 159 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Xendit Retail Outlet to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about Xendit Retail Outlet incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Xendit Retail Outlet is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Xendit Retail Outlet is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Xendit Retail Outlet posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Xendit Retail Outlet enters a pre-planned maintenance window, keeping you up to date.

Since Xendit Retail Outlet publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Xendit Retail Outlet posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Xendit Retail Outlet has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Xendit Retail Outlet has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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