Is ShopKeep down?
Current ShopKeep status is UP

We checked the official ShopKeep Status Page 4 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent ShopKeep Outages and Issues

Follow the recent outages and downtime for ShopKeep in the table below.

Start Time

Type

Length

Message

Details

October 26, 2023 16:06 UTC

WARN

about 8 hours

iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1

See more
Start Time

October 26, 2023 16:06 UTC

Type WARN
Affected Components

ShopKeep.com

BackOffice

Message

iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1

Details

Update - We are continuing to investigate this issue. Oct 26, 2023 - 12:06 EDT

October 05, 2023 22:26 UTC

WARN

12 days

Partial Outage - Clover Mini Generation 1/2 NFC Payments

See more
Start Time

October 05, 2023 22:26 UTC

Type WARN
Affected Components

Payment Processing - Credit Cards

Message

Partial Outage - Clover Mini Generation 1/2 NFC Payments

Details

Identified - Merchants processing using an Generation 1 or 2 Clover Mini may find themselves unable to complete a Tap NFC transaction in their iPad Register app.We have identified that the cause of this issue is related to a recent update of the clover payments app that affects NFC only and we are working on a fix with Clover. Oct 05, 2023 - 18:21 EDT

July 06, 2023 22:02 UTC

WARN

1 day

Ecommerce Item Sync - Degraded Performance

See more
Start Time

July 06, 2023 22:02 UTC

Type WARN
Affected Components

Integrations - ShopKeep E-Commerce

Message

Ecommerce Item Sync - Degraded Performance

Details

Identified - We have identified an issue with the item sync between Backoffice and eCommerce. The sync is delayed due to a backend system issue on our partner Ecwid's end. Therefore, any items created or updated in Backoffice may not appear in Ecommerce until later.We have contacted our Ecommerce partner Ecwid about this issue and they have escalated the issue to their developers to resolve and it is being worked on currently. Jul 06, 2023 - 17:58 EDT

July 01, 2023 02:46 UTC

WARN

about 2 hours

Ecommerce Item Sync - Degraded Performance

See more
Start Time

July 01, 2023 02:46 UTC

Type WARN
Affected Components

Integrations - ShopKeep E-Commerce

Message

Ecommerce Item Sync - Degraded Performance

Details

Identified - We have identified an issue with the item sync between Backoffice and eCommerce. The sync is delayed due to a system issue on our partner Ecwid's end. Therefore, any items created or updated in Backoffice may not appear in Ecommerce until much later.We have contacted our Ecommerce partner Ecwid about this issue and they have escalated the issue to their developers to resolve and it is being worked on currently. Jun 30, 2023 - 22:45 EDT

June 13, 2023 20:51 UTC

DOWN

about 1 hour

S-Series Support - Phone Line Down

See more
Start Time

June 13, 2023 20:51 UTC

Type DOWN
Affected Components

Integrations - ShopKeep E-Commerce

BackOffice

Message

S-Series Support - Phone Line Down

Details

Identified - The S-Series phone line is currently experiencing an outage. Please contact us using our online chat service via your register, BackOffice or support website - https://shopkeep-support.lightspeedhq.com/support/submit-a-case Jun 13, 2023 - 15:34 EDT

2024-04-11 08:19:41 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:19:41 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:19:41 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:19:41 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-04-11 08:19:41 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More ShopKeep History

StatusGator has over 8 years of ShopKeep status history.

ShopKeep Components and Services

View details of the current ShopKeep status below.

Name

Status

Details

ShopKeep BackOffice

UP See more

ShopKeep BigCommerce Integration

UP See more

ShopKeep Chat

UP See more

ShopKeep Credit Cards

UP See more

ShopKeep E-Commerce

UP See more

ShopKeep Email

UP See more

ShopKeep Gift Cards Integration

UP See more

ShopKeep MailChimp Integration

UP See more

ShopKeep Phone

UP See more

ShopKeep QuickBooks Integration

UP See more

ShopKeep ShopKeep.com

UP See more

No outages or status changes in the last 24 hours

ShopKeep status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ShopKeep Outage and Status History

We've been monitoring ShopKeep outages since December 4, 2015.
Here's the history of service outages we've observed from the ShopKeep Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our ShopKeep Status Page Integration

ShopKeep is an eCommerce solution that StatusGator has been monitoring since December 2015. Over the past over 8 years, we have collected data on on more than 380 outages that affected ShopKeep users. When ShopKeep publishes downtime on their status page, they do so across 11 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ShopKeep to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,000 notifications to our users about ShopKeep incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ShopKeep is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ShopKeep is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ShopKeep posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShopKeep enters a pre-planned maintenance window, keeping you up to date.

Since ShopKeep publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ShopKeep posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ShopKeep has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ShopKeep has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

ShopKeep Down?

Are you experiencing issues with ShopKeep? Sign up to receive notifications when ShopKeep publishes outages.

ShopKeep Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ShopKeep?

Sign up for StatusGator and see all historical information about ShopKeep outages and performance issues. Get free, instant notifications when ShopKeep goes down.