Is ShopKeep E-Commerce down?
Current ShopKeep E-Commerce status is UP

We checked the official ShopKeep E-Commerce Status Page 3 min. 3 sec. ago. Learn more
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Recent ShopKeep E-Commerce Outages and Issues

Follow the recent outages and downtime for ShopKeep E-Commerce in the table below.

Start Time

Type

Length

Message

Details

July 06, 2023 22:02 UTC

WARN

1 day

Ecommerce Item Sync - Degraded Performance

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Start Time

July 06, 2023 22:02 UTC

Type WARN
Affected Components

Integrations - ShopKeep E-Commerce

Message

Ecommerce Item Sync - Degraded Performance

Details

Identified - We have identified an issue with the item sync between Backoffice and eCommerce. The sync is delayed due to a backend system issue on our partner Ecwid's end. Therefore, any items created or updated in Backoffice may not appear in Ecommerce until later.We have contacted our Ecommerce partner Ecwid about this issue and they have escalated the issue to their developers to resolve and it is being worked on currently. Jul 06, 2023 - 17:58 EDT

July 01, 2023 02:46 UTC

WARN

about 2 hours

Ecommerce Item Sync - Degraded Performance

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Start Time

July 01, 2023 02:46 UTC

Type WARN
Affected Components

Integrations - ShopKeep E-Commerce

Message

Ecommerce Item Sync - Degraded Performance

Details

Identified - We have identified an issue with the item sync between Backoffice and eCommerce. The sync is delayed due to a system issue on our partner Ecwid's end. Therefore, any items created or updated in Backoffice may not appear in Ecommerce until much later.We have contacted our Ecommerce partner Ecwid about this issue and they have escalated the issue to their developers to resolve and it is being worked on currently. Jun 30, 2023 - 22:45 EDT

June 13, 2023 20:51 UTC

DOWN

17 days

S-Series Support - Phone Line Down

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Start Time

June 13, 2023 20:51 UTC

Type DOWN
Affected Components

Integrations - ShopKeep E-Commerce

BackOffice

Message

S-Series Support - Phone Line Down

Details

Identified - The S-Series phone line is currently experiencing an outage. Please contact us using our online chat service via your register, BackOffice or support website - https://shopkeep-support.lightspeedhq.com/support/submit-a-case Jun 13, 2023 - 15:34 EDT

June 13, 2023 20:26 UTC

DOWN

25 minutes

BackOffice and eCommerce Outage

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Start Time

June 13, 2023 20:26 UTC

Type DOWN
Affected Components

Integrations - ShopKeep E-Commerce

BackOffice

Message

BackOffice and eCommerce Outage

Details

Update - We are continuing to work on a fix for this issue. Jun 13, 2023 - 16:26 EDT

August 25, 2022 07:01 UTC

MAINT

about 1 hour

ShopKeep eCommerce Scheduled Maintenance

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Start Time

August 25, 2022 07:01 UTC

Type MAINT
Affected Components

Integrations - ShopKeep E-Commerce

Message

ShopKeep eCommerce Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 03:00 EDT

2024-04-26 07:04:45 UTC UTC

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2024-04-26 07:04:45 UTC UTC

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2024-04-26 07:04:45 UTC UTC

STATUS

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2024-04-26 07:04:45 UTC UTC

STATUS

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2024-04-26 07:04:45 UTC UTC

STATUS

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Sign Up for More ShopKeep E-Commerce History

StatusGator has over 8 years of ShopKeep E-Commerce status history.

No outages or status changes in the last 24 hours

ShopKeep E-Commerce status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ShopKeep E-Commerce Outage and Status History

We've been monitoring ShopKeep E-Commerce outages since December 4, 2015.
Here's the history of service outages we've observed from the ShopKeep E-Commerce Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our ShopKeep E-Commerce Status Page Integration

ShopKeep E-Commerce is an eCommerce solution that StatusGator has been monitoring since December 2015. Over the past over 8 years, we have collected data on on more than 380 outages that affected ShopKeep E-Commerce users. When ShopKeep E-Commerce publishes downtime on their status page, they do so across 11 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor ShopKeep E-Commerce to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,000 notifications to our users about ShopKeep E-Commerce incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ShopKeep E-Commerce is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ShopKeep E-Commerce is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ShopKeep E-Commerce posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ShopKeep E-Commerce enters a pre-planned maintenance window, keeping you up to date.

Since ShopKeep E-Commerce publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ShopKeep E-Commerce posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ShopKeep E-Commerce has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ShopKeep E-Commerce has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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