Is Click ClickAccess - Customer Community down?
Current Click ClickAccess - Customer Community status is UP

We checked the official Click ClickAccess - Customer Community Status Page 1 min. 49 sec. ago. Learn more
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Recent Click ClickAccess - Customer Community Outages and Issues

Follow the recent outages and downtime for Click ClickAccess - Customer Community in the table below.

Start Time

Type

Length

Message

Details

December 19, 2023 15:36 UTC

WARN

1 day

ClickAccess - Click Community Portal is Down

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Start Time

December 19, 2023 15:36 UTC

Type WARN
Affected Components

Click Customer Support - ClickAccess - Customer Community

Message

ClickAccess - Click Community Portal is Down

Details

Identified - Dear Click Customer,We regret to inform you that our Click Community page is not loading.We apologize for any inconvenience this may cause and assure you that we are working to restore the service to its normal operation as quickly as we can.If you still need further assistance please feel free to contact our support hotline or email us at cksw-support@salesforce.com.We will leave this incident open until this issue is resolved.Thank you,Click Support Dec 19, 2023 - 15:36 UTC

May 09, 2023 16:01 UTC

WARN

2 days

ClickAccess - ClickSoftware Community

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Start Time

May 09, 2023 16:01 UTC

Type WARN
Affected Components

Click Customer Support - ClickAccess - Customer Community

Message

ClickAccess - ClickSoftware Community

Details

Identified - Dear Click Customer,We regret to inform you that a subset of users using Click Community are experiencing login issues using the direct link -https://community.clicksoftware.com/s/.We apologize for any inconvenience this may cause and assure you that we are working to restore the service to its normal operation as quickly as we can.In the meantime, please feel free to use the link https://click.okta.com to access the Click community tile on the Okta page.If you still need further assistance please feel free to contact our support hotline or email us at cksw-support@salesfroce.com.We will leave this incident open until this issue is resolved.Thank you,Click Support May 09, 2023 - 15:59 UTC

March 31, 2023 00:23 UTC

WARN

about 12 hours

Click Product Documentation & Downloads Unavailable

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Start Time

March 31, 2023 00:23 UTC

Type WARN
Affected Components

Click Customer Support - ClickAccess - Customer Community

Message

Click Product Documentation & Downloads Unavailable

Details

Identified - Dear Click Customer,We are experiencing an issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. All documentation and downloads for both Field Service Edge & Service Optimization V8.3 are currently unavailable. The site URL for this site is wiki.cloud.clicksoftware.comOur customer portal, ClickAccess is available for accessing our Knowledge Base & opening support cases. If you need to access to a download file, please open a support case at: https://community.clicksoftware.comWe apologize for the inconvenience. We will leave this incident open until this issue is resolved & provide an update in 24 hours to this incident as more information becomes available.Thank you,Click Support Mar 31, 2023 - 00:18 UTC

March 02, 2023 10:31 UTC

WARN

about 2 hours

Product Documentation & Downloads are Unavailable

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Start Time

March 02, 2023 10:31 UTC

Type WARN
Affected Components

Click Customer Support - ClickAccess - Customer Community

Message

Product Documentation & Downloads are Unavailable

Details

Identified - Dear Click Customer,

We are experiencing an issue with the server hosting our ClickSoftware Product Documentation & Downloads pages. All documentation and downloads for both Field Service Edge & Service Optimization V8.3 are currently not available. The site URL for this site is wiki.cloud.clicksoftware.com
Our customer portal, ClickAccess is available for accessing our Knowledge Base & opening support cases. If you need to access to a download file, please open a support case at: https://community.clicksoftware.com

We apologize for the inconvenience. We will leave this incident open until this issue is resolved & provide an update in 24 hours to this incident as more information becomes available.

Thank you,
Click Support Mar 02, 2023 - 10:27 UTC

February 02, 2023 10:06 UTC

DOWN

about 2 hours

ClickAccees (ClickSoftware Community)

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Start Time

February 02, 2023 10:06 UTC

Type DOWN
Affected Components

Click Customer Support - ClickAccess - Customer Community

Message

ClickAccees (ClickSoftware Community)

Details

Investigating - Dear Click Customer,We are experiencing issues with our Click Community.We are currently investigating the issue. If you need urgently reach out to Click Support, Please call us on our support hotline. We apologize for the inconvenience. Thank you,Click Support Feb 02, 2023 - 10:02 UTC

2024-05-07 17:21:08 UTC UTC

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2024-05-07 17:21:08 UTC UTC

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2024-05-07 17:21:08 UTC UTC

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2024-05-07 17:21:08 UTC UTC

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2024-05-07 17:21:08 UTC UTC

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Sign Up for More Click ClickAccess - Customer Community History

StatusGator has about 3 years of Click ClickAccess - Customer Community status history.

No outages or status changes in the last 24 hours

Click ClickAccess - Customer Community status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Click ClickAccess - Customer Community Outage and Status History

We've been monitoring Click ClickAccess - Customer Community outages since March 14, 2021.
Here's the history of service outages we've observed from the Click ClickAccess - Customer Community Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Click ClickAccess - Customer Community Status Page Integration

Click ClickAccess - Customer Community is a Project Management and Identity Management solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 418 outages that affected Click ClickAccess - Customer Community users. When Click ClickAccess - Customer Community publishes downtime on their status page, they do so across 58 components and 13 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Click ClickAccess - Customer Community to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Click ClickAccess - Customer Community is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Click ClickAccess - Customer Community is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Click ClickAccess - Customer Community posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Click ClickAccess - Customer Community enters a pre-planned maintenance window, keeping you up to date.

Since Click ClickAccess - Customer Community publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Click ClickAccess - Customer Community posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Click ClickAccess - Customer Community has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Click ClickAccess - Customer Community has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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